DNA Auto

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Naomi Sowers
5 months ago
If I could give this place zero stars I would. I'm not one to leave alot of reviews, much less a very negative one. However, no one should shop from this establishment, nor should they work there to support the corruption. I was financing a 2012 Ford Focus, and it was two gentlemen who assured me the car was ready to go. 45 minutes off the lot the check engine light comes on. First, it was the transmission, went out. They offered to fix it, which I should of declined because of what happened after. I got it back after awhile, and shortly after my engine started over heating, $1,000 down the drain. I got that fixed, then 2 months later my catalytic converter is out. I understand that buy a used car as is, HOWEVER, whenever I sent my car to high grade technician he found out my car had been TAMPERED WITH. I decided to do some research on my car just so I did not assume, and this dealership bought it from an auction from the FORD dealership. After paying $12,000 for the vehicle, $10,000 in repairs just to keep it running, and the check engine light is still on. Someone had went behind my dash and unplugged sensors that were supposed to notify me of things wrong with my vehicle. I have picture evidence of everything, and receipts. The roaders were shot, brake pads, done for, there was not a thing right with this vehicle. I am a single mother. You could of just told me there was no vehicle to sell. You could have left my family alone, but those men are just grimy liars.

  Jon
7 months ago
I drove about an hour to see a Ford Focus that was advertised as never being in an accident, and clearly, the car was in an accident. Door panels were three different colors, and they looked like they were spray-painted very cheaply. This is clearly a case of false advertisement. Buyers should check vehicles thoroughly before purchasing. I m not say every vehicle is bad there, but this one was just clearly falsely advertised and I was very disappointed.

  Travis Fuller
7 months ago
Bought a Chevy avalanche for a very fair price truck runs good never had a single issue with it solid truck. Everything worked perfect. It s never giving me an issue drive it every single day wouldn t hesitate to buy another one.

  Avery Dougherty
7 months ago
Purchased a Ford Focus from here back in 2020Everything worked as it shouldCar still going strong after I put 42,000 miles on itCouldn t ask for a better price and car

  Savanah Jackson
a year ago
If I could give this place more than 5 stars, I WOULD. Wasn t looking for a specific vehicle when I went up there, but had a list of some things I needed. I let them know what I needed to have and they told me they had a car in mind for me. 2007 Ford Escape. Went to test drive and could find nothing wrong. Ran great, drove smooth, hot heat, cold A/C. These brothers level of professionalism and excellent customer service CANNOT be beat! Treated me like family the moment I pulled up! Answered every question I had, even some I hadn t thought to ask. My car is still going strong now, almost a year later! I have and will be recommending them to anyone and everyone!!

  Allie Arrington
a year ago
They sold me a 2014 Ford focus and it drove good the first day the second day started making noises so I called them and they said that it's on me cars mine it's sold as is. Also he said he could fix these cars in his sleep and I asked could he look at it I'll pay him he said he don't look at the cars nor does he work on them

  Adam Mathews
3 years ago
Bought a 2005 Honda Pilot last week. Drove it 800 miles to Fort Worth, Texas the next day. No problems. No leaks. No Squeaks. 10 out of 10, would recommend. Easy to work with, no gimmicks. They even called to check on me as I made my long journey.

  Denise Michelle Etienne
3 years ago
Bought a Chrysler Pacifica from them- Have had no issues, great vehicle thus far. Darryl & Avery seemed to be very honest- I was looking at another van and they let me know upfront that it had a check engine light problem and that they were no longer selling it.They answered all questions, this vehicle was in great condition. Great service and easy going guys. Not sure what others experienced but I have not had one issue

  Patrisha Hazelrig
8 months ago
I've never met a more down to Earth friendly group of people walked me through my car planning with no problem I probably got the cleanest best used car I've ever bought thank you so much guys!

  Melinda H Yawn
10 months ago
WORST EXPERIENCE EVER AT A CAR LOT. SOLD MY BEST FRIEND A LEMON AND THEY KNEW IT! TRANSMISSION, 3 MOTOR MOUNTS, BENT SUB FRAME AND THEY SOLD IT ANYWAYS. TOLD HER THE CAR JUST NEEDED TO RUN FOR A WHILE AND IT WOULD BE FINE.... THEY HAD WORK DONE ON TRANSMISSION BEFORE SELLING TO HER, AND REFUSED TO DO ANYTHING ABOUT THE TRANSMISSION LITERALLY RATTLING AROUND WHEN IT'S UP ON A RACK AND YOU TOUCH IT WITH YOUR HAND. WHEN ASKED ABOUT TAKING THE CAR BACK HE RESPONDED, "I DON'T TAKE BROKE CARS".... FUNNY.... BECAUSE HE SURE SELLS BROKE CARS. AS IS DOESN'T MEAN PEOPLE WANT TO BUY A VEHICLE WITH MOTOR/ TRANSMISSION ISSUES. ABOUT $7,000.00 LATER AND THE CAR IS STILL AT THE SHOP WITH MORE ISSUES. NOT ONLY IS IT MECHANICALLY MESSED UP, BUT IT'S UNSAFE TO DRIVE. WILL BE REPORTING TO BBB AND SOCIAL MEDIA, PEOPLE ARE BEING TAKEN ADVANTAGE OF!

  Mat M
3 years ago
I bought a 2011 Honda Accord from them 3 months ago and it s still running strong. They have great deals and they made me feel like family! I highly recommend them.

  Jean Mccollum
8 months ago
Never have had a problem with their cars. We have purchased 2.

  Errionna Johnson
2 years ago
IF I COULD GIVE HIM 0 STARS, I WOULD !!! I FINANCED A 2013 FORD FOCUS FROM HIM AND WITHIN A COUPLE HOURS OF HAVING MY CAR, THE CHECK ENGINE LIGHT CAME ON AND MY CAR WAS HESITATING TOO DRIVE, I TOOK IT TOO BE SEEN ABOUT AN WAS TOLD MY TRANSMISSION WAS GOING OUT, I CALLED HIM TOO TELL HIM WHATS GOING ON AND HE HAD AN ATTITUDE AND BLOCKED MY NUMBER AND DIDNT WANT TOO FIX MY CAR ! I DIDNT EVEN GET TOO ENJOY MY CAR!! WORST SERVICE EVER !!!!

  Charlie Tucker
a year ago
Got a good deal on a fista. Car runs smooth I am satisfied. The brothers were nice and helpful

  Mykel Tubbs
a year ago
Although the car had initial troubles , DNA Auto worked with the customer to get the issue resolved, I appreciate them.

  quincey locklear
2 years ago
wouldn't buy from a liar ,wasted mytime ,had a appointment to meet for the truck and he said he couldn't make it due to family emergency abut actually lied and sold the truck

  Kathy Slater
11 months ago
Friendly owners... Best prices around.

  Lova Zeigler
3 years ago
These were taken at Whitesburg Crematory

  Derick Heavy M
3 years ago
Great place!!!!!!!