Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Betty Warwick
2 years ago
I have had a Woodard Pool for 47 years and have Nothing but good work from them. When I have called or been by with a problem, they have helped me. The service crew that does the work is awesome, putting in a liner. A business is only successful if you have good employees and I have NEVER had trouble or been disappointed by a Woodard employee. Cathy has always been knowledgeable and has been awesome with my chemical problems. Debra, Cathy and the entire crew are great and I HIGHLY recommend them.Service: General construction
Niki Hinson
2 years ago
Can't not say enough on Woodard Pools going above and beyond the call of customer service. Even though we had to deal with COVID delays ( not their fault) Everyone that help in the liner replacement and solving the plumbing issues was knowledgeable of the type of work needing done and was able to fix all issues we were experiencing with our pool. Definitely a Five Star experience from the staff at Woodard Pools.Services: Cleaning, General repairs & maintenance, Swimming pool general plumbing repairs
Sally Smith
6 years ago
My husband and I purchased our pool at Woodard's 2 years ago so that we could enjoy family and friends in the South GA heat. We received excellent service from the first day. The install went as planned and the owner was at our home every day over seeing every step to make the install easy as possible. Each month we have our water tested by their staff and they are very kind and knowledgeable. The service we have received after the purchase has been incredible.
S RC
6 years ago
I base my rating on the service of the employees and the services extended. We bought a house that had an existing pool installed by them years before. They were able to tell us, honestly, what had and had not been done to maintain it, as well as what was a waste to start doing and life expectancy.I'm horrible with names, but there's a young man that is always very hospitable, goes out of his way, and is knowledgeable about everything. Thank God for him! We call and he shows up or we drop things off to them. Costs have been lower than expected for maintenance.There is someone who works there that doesn't seem very "friendly". I'm assuming that's what the bad review is referring to. She still does her job and provides us with information needed to fix our pool. Highly recommend this place, but I haven't used another.... And probably won't because of the service the young man provides.
Jared Gillis
3 years ago
Without Cathy, Woodard is 5 stars hands down. Their pool installation is unmatched. I called every 2-3 hours for 2 days with no return call. On the third day when I finally got thru their intense call screening process, and in 30 seconds she explained that she couldn t solve my problem. At the very least, she could have had the common decency to call me no more than 1 hr after our original conversation. She is unprofessional and disrespectful. To be clear, I am not irritated that they couldn t help me. I am irritated that it took entirely too much effort to get my answer. Cathy is a basket case.
Stephen Tyler
4 years ago
Davy and his crew are great. They did a wonderful job on our pool, and customer service is always great. Very glad we went with Woodard for our pool
leisa kutch
4 years ago
Fabulous company ! Words can not express how much they helped us out.. They always go above and beyond to make pool owners happy..
Graham Dukes, Jr.
4 years ago
Great people to deal with . They put our pool in & continue to help when we need something .
Julia Weis
5 years ago
Great customer service. The clerks are very knowledgeable. Also has wide variety of products.
Michael James (Supernate)
a year ago
Pool is ordered. Thanks to Jesse and his team.. can't wait
Cristy Cornett
8 years ago
Never returned phone call to set up appointment. I give my 5+ stars to Taylor Pools!
Tammy Carter
2 years ago
Not going into details on here, but rude and not the first time. I think it s time for a switch!!Service: Swimming pool water analysisService: Swimming pool water analysis
Gary Warren
4 years ago
Great customer service very helpful and explain things very well
Darla Miller
2 years ago
Great people to help first time owners of a pool in Waycross.
Kimberly Lee
4 years ago
Kathy was very polite and helpful. Beautiful pools!!
Just Being Honest
3 years ago
Mediocre, not very helpful... Had to wait outside due time covid also...
Marc Lee
6 years ago
Best pool place and installation around!
Andy Thomas
7 years ago
Great people, very knowledgeable
Jamie O'Grady
6 years ago
Best in the area great people
Jessie Christy Lee
4 years ago
Great service and great people
Lester Hickox
4 years ago
Best pool builder around!
Lisa byrd
3 years ago
Ordered our pool!
Kristy Johnson
3 years ago
Great business!
Choo Choo Germano
4 years ago
Fast and friendly
Stephanie Gill
3 years ago
Superior service!
Chris Carter
6 years ago
Very disrespectful