Walker-Jones GMC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lisa Ward
4 months ago
Always top notch customer service!!

  Justin Powell
2 years ago
The salesman was great. I spoke with him on the phone about a trade in and he asked if I would give him the opportunity to earn my business, so I did and I don t regret it. They did a great job at getting me a good deal on the truck I wanted and never tried to sell me something I wasn t interested in.

  emily Hadaway
4 years ago
I came in for an oil change with two small children. Everything was clean and there was a little area for children, which was perfect. Tristan came out more than once to check on us, and update everyone on the status of their vehicle and to offer drinks to everyone waiting. Everyone that walked through was a friendly and smiling face.

  David Riggins
2 years ago
Toby Eason Service Mgr. and Service writer Christian were able to get me the services I needed today on short notice. Service Tech Jim listened to my concerns about my truck and was able to help with my issues. The overall experience was awesome.

  Corey Griffin
2 years ago
I had zero troubles Tristan is an exponential service writer simply amazing always on point with everything my experience was 100 % I will be telling my friends and family thank yall for yalls services

  Gail Herrin
3 years ago
Satisfied with service, very knowledgeable young man, VERY HARD to get anyone on the phone, they need more help people to at least answer the phone

  Joshua Green (Muhammad)
2 years ago
Walker Jones has disappointed me 100% on their Cadillac service center. They has $1,735.00 of my money. They didn't fix my 00 cadillac dts they is displaying it is in drive on the instrument cluster. Had me pay for an ECM computer. One their mechanics said could fix it saying that charge people entirely to much money in parts and labor in which a neutral safety switch in the transmission. He wasted my money and time. So I took it to Walker Jones Cadillac service to fix. They had car the first time for passed a week. The day I picked up the car was doing the same thing after driving it for less than half a hour. Took it back the same day and been there since 3 or 4th of May. They been given me the run around since. They have my money and have given every excuse in the book. This pass Wednesday 3 June they told me Friday, Saturday in which is 5 & 6 day of June. Car still sat after went by to check they were lying. They opened but didn't touch my car. So yes I don't recommend no one to take their car to Walker Jones.

  April Lenhart
4 years ago
Wonderful customer service experience I had. Everyone went above and beyond to help me with our car. Thank you all who works for Walker Jones

  Smash House
3 years ago
Everything was good, just the parts didn t come in on time that was out of their control but when the parts came in job was done in a timely

  Henrietta & Hilton Markette
4 years ago
Very exceptional and personal service. They spent a lot of time trying to find where there may have been an oil leak.

  Michael-Angelo James
7 years ago
The Partners at Crosby were very hospitable while the service was being rendered. Excellent customer service as always for eighteen years.

  Chris Knight
5 years ago
Dropped off my car for diagnosis. Was called within an hour with a solution and a price for repair. Repair was done on time, and staff was very friendly and professional.

  Joe Cornelius
3 years ago
Great service as always, and I appreciate their hard work during these difficult times. Stay safe!

  Juanita Ethridge
a year ago
Had an 8:00am appointment and left in 30 minutes. everything was okay. Awesome!!

  Donald Bennett
6 years ago
They gave us excellent service. Was very impressed. Thank you very much.

  Fred Cole
3 years ago
Never walked on the lot. Was fantastic. 100% deal done by phone and vehicle delivered to me. Awesome

  Nikki Milton
7 years ago
Was a bit apprehensive because I wasn't able to locate many reviews on the service department but I have to say that I was pleasantly surprised by the service team at Crosby. Thank you for the experience.

  Linda Smith
2 years ago
I was in the hospital with a stroke and Christian the service person took very good care of me . Thanks so much

  Donna Haynes
4 years ago
I live out of town & limited time when in Waycross. Called Toby day before & he set up everything timely & great service!

  RS3 Trading LLC
a year ago
The purchase was made easy and they delivery the car to my door on time.

  Tripp Arnold
7 years ago
Easy Truck buying experience. Got an agreeable price over the phone, went in for a test drive, signed the papers, and drove away. Awesome!

  Monica Driggers
a year ago
This is the 2nd vehicle purchase with Walker Jones. Great Customer Service and prices

  EB Price
4 years ago
great job on recall! drove few new trucks at crosby.. salewoman was great

  casey whitt
6 years ago
Great Service! This is the place to buy a car, we were very satisfied.

  Verna Jean Shugart
6 months ago
I stopped to update the GPS

  Juan Rodriguez
3 years ago
They were quick to get my service done..

  Debra Webb
2 years ago
Prices have gone up on oil changes. I've always brought my car here and bought it here. Will be going somewhere else.

  Barry Hallowell
a year ago
Easiest purchase I have ever had.

  Shelly Cox
7 years ago
Thank you Jeff Lammons for helping us find our perfect vehicle!

  Billy Tanner
3 years ago
It should not take 1.5 hours to change oil when you had an appointment !