Mercedes-Benz of Athens Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Walt Dundore
7 months ago
No pressure and excellent service. Fast, efficient. I can't speak highly enough of the sales folks here and how they have treated my daughter. Thank you 100 times.

  W Hart
a year ago
Micheal and Curtis were excellent when buying my GLS. Service is great also. Highly recommend doing business here.

  Rachel McMahon
a year ago
Michael Cato is my service writer. He is very thorough and knowledgeable. He kept me up to date with the status of my repairs and made me feel I was a priority.Services: Tires, Auto engine diagnostic, Brakes, Brake service & repairServices: Tires, Auto engine diagnostic, Brakes, Brake service & repair

  brittany Dyson
a year ago
I have never had worst service in my life than I have in there service department and with the general manager and general manager of used cars. I left in tears

  The Millers
a year ago
Do not buy any mercedes made in 2022. They vehicles do not function. MB has no parts available. Cant explain their own apps not working. Locked out of car constantly. What a joke. 100k car that doesnt function.

  Linda Webb
4 years ago
Before getting into my horrible experience with the service dept of this dealership, I want to recognize 2 great employees. Brian who checks the vehicles in, and Ciera, a service writer. They both have excellent person to person customer service. Now, for my repair nightmare. I brought my sprinter van in because I saw something leaking one morning under the engine. Hours later they bring me the diagnostic charge bill out, handed me my key, I paid $150, and they said we can't drive it over 35 mph because it's bucking and surging. I got in it , and I couldn't hardly drive it. I made it to the closest gas station. I called a tow truck and had it towed to their repair shop. They opened the hood and realized why it wasn't running well. Mercedes left the air box off!! Severe incompetency! They refunded my diagnostic charge. But the managers reason for their mistake was ' that they had 7 sprinter Van's in that day'. If you want your vehicle fixed right, take it it to Northside Auto in Lawrenceville. The manager is a certified in Mercedes repair.

  George Welden
3 years ago
Had hard time finding glass for Dodgers Sprinter finally remembered it was a Mercedes product. Called Athens on a Wednesday and was in business on Friday. Happy, hsppy.

  Jamekia Hargrove
10 months ago
Great service and great people that work there.

  Betty Cooley
2 years ago
Five star tremendous service, every time I come in for service. My technician is the best.

  Jermaine Wiley
10 months ago
Great customer service!

  Mel Fuller
3 years ago
Great Service. My BENZ has never run better.

  Vince Turek
2 years ago
Service at parts was excellent. Very clean.

  Jamie Rogers
a year ago
Fairly Quick and helpful.

  Joan Lowman
3 years ago
They take care of their customers.

  Chris Manning
6 years ago
A nice selection of Mercedes-Benz and a full service maintenance shop.

  Marcus A
a year ago
Easy fast service

  Scott VanWormer
3 years ago
They never returned my call

  tommy clegg
2 years ago
They do good!

  Ron Hanley
5 years ago
Great service.