Toyota Collision Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Joseph Melanson
2 months ago
The people were very professional and informative when I dropped my Tacoma off to them. The repairs were done every well and I would recommend this body shop to anyone who might need a vehicle repaired.

  Brittany Freeman
3 years ago
While most of the office employees were extremely friendly, I can't say I had a great experience. I took my car in for basically a paint recall where the paint on essentially every part of my car was peeling. They got the appointment to fix it within 2 weeks which was great. I had asked for quotes on painting the parts of the car that weren't covered. Well the quotes were outrageous, but there is nothing they can do about that. So I opted to just have the warranty work done and have the bracket for my front bumper replaced. When I picked up 2 weeks later it was raining and rained for a few days after. When it finally stopped raining and I got a good look at the car, I realized that their was a very large deep scratch about the door handle that wasn't previously there, the bumper bracket hadn't been replaced, also a few small things like white dust all over the car, over spray on the window, white substance on the inside of the window. Well I called and spoke to them and they asked me to bring the car back. So I did. Showed them was questioned if I was sure the scratch wasn't there previously since it was so dirty. They pulled the pictures from before and the scratch had not been there before. I didn't get an "I'm sorry, I don't know how that could have happened" or anything close to that. They did however over to use a paint pen to paint over it. I was promised that would do the job and the paint would "even out" in a day or 2. (It's now been a week and go figure thats not the case.) And the replaced the bracket they didn't replace to begin with. All in all what bothers me the most is they made a mistake and but a large scrap on my car and didn't own up to it or apologize, nor did they offer to PROPERLY fix it.

  Wendell Carr
7 months ago
They were great to work with! Even after dealing with the delays of a hurricane, they were still able to get my vehicle back to me ahead of time!

  Sheann De Dios
a year ago
I took it to this place because my boyfriend had taken his car here and they would not let him get his car back until it was 100 safe. However my experience was horrible. They kept delaying the expected finished date. They told me that the car would be finished in 2 weeks, and 2 weeks turn into 2 months and a half. They had poor communication skills, I had to keep calling them to check when my car is gonna be finished. On an another occasion, they told me that the car would be finished on a certain day, so I called that morning to make sure that the car is ready to be picked up so I can buy a ticket back home since I'm a few states away. Before I bought the ticket I called again to see if my mom can pick up the car instead and they said the car is not actually finished, and delayed it for another 2 weeks.They returned the car with the power steering still not working, claiming it was a maintenance issue. Therefore insurance won't cover it. So what I got is a car that can't steer properly returned to me after 2 months of repair, and the battery was dead when I got it back.So definitely will not work with this collision center again.Service: Electrical

  Joe Gunter
6 months ago
Outstanding work, outstanding personnel, highly recommended.Services: General repairs & maintenance, Auto engine diagnostic, Body & Trim, Vehicle Inspection, Auto body & trim replacement, Oil changeServices: General repairs & maintenance, Auto engine diagnostic, Body & Trim, Vehicle Inspection, Auto body & trim replacement, Oil change

  Felisha Williams
4 months ago
Thanks for everything special thanks to DannyLee for taking good care of my baby ( black diamond baby

  Colby Carter
2 years ago
Danny and the guys in the shop did an outstanding job getting my truck in and taken care of. Service and quality thereof was above expectations, and the front staff made everything trouble free and easy.The entire experience was made easier and more comfortable by having gone with this shop!Services: Painting, Body & Trim

  Matt Seber
a year ago
My son hit a deer and extensive damage was done to the truck. When we picked it up it looked like a new vehicle. Top quality service!Service: Body & TrimService: Body & Trim

  Lisa Stratton
3 years ago
Both times I have used Valdosta Toyota Collision Center is was due to a covered accident. I can not speak to the cost of their repairs, I can definitely say that this shop is polite, fast, detail oriented and very, very fair. My first time was seamless except for a new employee trying to wash the car with a pressure washer and ended up peeling paint of my front bumper (there were already rock dings/scratches and when the pressure washer hit them it just peeled it worse). The office brought it to my attention (very honest and forthright). They offered to repaint the bumper and I accepted. It looks great! The second time was immediate, quick and the car looked brand new! VTCC is everything you need a collision repair place to be! Do not hesitate to used them!!!Services: Painting, Body & Trim

  Dana Walker
3 years ago
Body shop manager has a terrible I'm better than you attitude. Was going to have my bumper replaced here. Got a quote and everything. Won't be getting my business after the attitude I witnessed from management. We all put our pants on one leg at a time. Employees were wonderful .. management not so much

  Liz Amoroso
3 years ago
This dealership does not communicate when you have a car in the shop. I brought my car in to the collision center with an appointment for a look at it. Bryan personally told me he would give me a call by the end of the day to update me on my car. Did not give me an option to get a rental car before the rental car office closed, and did not communicate this either. Told me at 5:15 to call that office when they were closed at 4:30. A JOKE of a dealership. Will not be bringing my car back here again.

  cassandra davis
2 years ago
Very friendly and professional from start to finish. Advised me of car status. Kept open line of communication with me and Enterprise Rental. Delivered car as planned and as scheduled.Services: Body & Trim, Auto detailingServices: Body & Trim, Auto detailing

  Regina Drier
3 years ago
They fixed the fender and tail light fine. However they will take the freedom tops off your Jeep and not put them back on right. They have children working for them.

  Dana DuGuid
a year ago
They had my vehicle repaired in two weeks. Looks brand new!!! Awesome job!!Service: Auto detailingService: Auto detailing

  Emily Muley
2 years ago
I've had to take my car to them twice now. They work fast and make sure the job is done right. Friendly staff, too.

  Debbie Raison
2 years ago
Vehicle repaired after collision with a deer. Was kept informed of every step. Car was washed and detailed prior to pick up and work completed on time.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Marcus L Goodloe
3 years ago
They did an awesome job on my wife's car being repaired. I highly recommend them.

  TT nNaples
2 years ago
I very much appreciate the paperwork/notary help they went out of their way to help me with.

  Darryl Degale
3 years ago
The people are friendly and nice best place to buy your vehicles or to get it fixed i love Toyota

  Stone Creek
5 years ago
My go-to body shop in Valdosta because of the high-quality repairs, constant communication, and Valdosta Toyota's involvement in the community!

  Levvy Allen
2 years ago
I highly recommend Valdosta Toyota for their excellent work, professionalism,, and timely updates.Services: Painting, Body & Trim, Auto detailingServices: Painting, Body & Trim, Auto detailing

  Tramaine Marie
4 years ago
They always do a great job on my vehicle.

  anthony brown
3 years ago
Very GREAT experience. Vehicle promised and delivered as promised. Vehile looks Great like when it was purchased.

  Robertaygggbgbbgggbg Watson s byg BBG B
3 years ago
Friendly service, quality work, done when promised. Collision Center is the best.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Beverly Savoree
2 years ago
Everyone was great, very friendly and helpful. Great work.Services: Painting, Body & TrimServices: Painting, Body & Trim

  ruth roman
2 years ago
I'm very pleased with Toyota's BODY WORKService: Body & TrimService: Body & Trim

  Ethel Smith
3 years ago
Nice place to have what you need done to your car

  Carl Joseph
3 years ago
Great work thank you valdosta toyota

  Sidney Battle
4 years ago
Great job to work at and good people

  Elaine James
2 years ago
Had an accident was in for collision repair.