Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
justin griffin
a year ago
Took my car in about a month ago due to driving rough and brakes squealing they told me my brakes were fine and I needed struts, sway arm bars, rear suspension, and a steering bushing. I approved the repairs and paid. I drove the car for about a week and steering column shifted come to find out the mechanic left the bolt out of my steering column luckily it shifted in the parking lot at work and not on the road. I am posting so late making sure nothing else was left unfinished. My rear brakes still squeak which I will fix myself and it's still a rough ride so beware for major repairs. Another consolation is for a mess up that could have caused severe injury they did offer a free oil change.Service: Steering & suspension repair
Scott Galbraith
6 months ago
The very best shop in town. They run it with honesty and integrity. The techs are very good. There's no other place I trust in the south to work on my car. I highly recommend Thomas Auto.
Shamiya Reddings
9 months ago
The woman was very nice and helpful throughout the whole process of getting my vehicle fixed. From finding a tow truck that wouldn t have me waiting for hours to getting the job done! I was told my car would be done the following Monday but received a call telling me it was ready the next morning. They will definitely be my go-to shop from now on!!
Christopher Wilson
6 months ago
The best! Donnie and his crew do great work and are honest. Highly recommended!
Mark Dahn
10 months ago
We had car troubles on a road trip and happened to land at Thomas Auto. They squeezed us in, drove us back & forth to our hotel, and stepped to do our repair as quickly as possible. Couldn't possibly ask for more.
Leslie Hart
3 years ago
Most trustworthy mechanics in town with the knowledge you hope to find when entrusting someone to work on your vehicle. They keep an open communication so you know what is wrong and how much it's going to cost. No surprise charges. They will not take advantage of you and they stand behind their word. They want their customers happy when they leave with their vehicle. My experience has been A+! I will continue to use Thomas Auto from here on out. You want regret using them for all your automotive needs.
jackie burgman
2 months ago
Great customer service and very friendly
Robin Pfeiffer
3 years ago
Saying THANK YOU to Donnie, (the owner), his wife and team doesn t seem like enough. While on our way from Northern Indiana for vacation to Florida, completely loaded with a weeks worth of supplies, our truck broke down just outside of Valdosta, GA. We limped it to Thomas Auto. It needs a serious overhaul that won t be ready for at least several days.After striking out with all the rental car companies, Donnie said just borrow my truck! Seriously, complete strangers.. My faith in humanity is restored.We don t know how to ever repay you!We promise we will take good care of your truck and pay it forward.Service: Engine repair
Jennifer K
4 years ago
I cannot say enough good things about this place. Everyone was extremely friendly. We are out of towners driving thru and they immediately took the time to look at our van. No more than 2 to 3hrs later we were back on the road and good to go. Quality work and reasonable price as well. To top it all off they allowed us to borrow a vehicle to go eat lunch. Kindest people ever!!!!! My only negative is that we don't live close to come back. Thanks for all your help! We miss our kiddos.
Carol Bruce
4 years ago
Donnie Thomas and the people that work for him are the best mechanics in south Georgia! They are also the most honest. My family has been going to Thomas Automotive for over 20 years. My brother who lives in Tallahassee brings his vehicles to Donnie! He's the BEST!!!
Willis Farnsworth
a year ago
My girlfriend and I travel in our van fulltime as musicians and had been having some van issues for the last month. We'd be in Valdosta for a couple weeks, so I made an appointment.Our ECM went out once we got there, so we were stranded. Our little home on wheels is all we have and we were absolutely devastated.The guys at Thomas Auto worked on our van for 3 days and got us back on the road in time for our next show in Nashville.Can't even begin to thank them for their efforts, knowledge, and kindness they exhibited to us.
Scott Montgomery
a year ago
Very nice people! They pulled the engine in my truck and replaced all leaking gaskets. Fixed my oil pressure and cruise control all at a fair price.Services: General repairs & maintenance, Engine repairServices: General repairs & maintenance, Engine repair
Dan Cargill
2 years ago
We had trouble with our pickup truck and Thomas Auto took us in to fix the truck right away. They gave excellent service and went way above by offering his own truck for us to use to go to the restaurant to eat lunch while they worked on the truck. Outstanding service!!!!!Services: General repairs & maintenance, Auto engine diagnosticServices: General repairs & maintenance, Auto engine diagnostic
Jeremy Williams
5 years ago
My vehicle stopped running. Thomas auto worked me in the same day and helped me get back on the road to head out of town. Price and service was great. The lady up front was very helpful and quick responding to questions.
mhaddo03 Haddock
a year ago
Had my car front end alignment done there reception is very nice they got me in and out of there. I still have a little bit of a problem with it car wanting to pull to the right so I'll put be taking it back there and see if they can fix it
Dawn Indy
3 years ago
Had a chilling experience in the shop. Going home from Florida on a Friday afternoon,in 90 degree heat,our car broke down and we asked Thomas to help us. I was wearing a mask,and have an accent. He was not wearing a mask,no one in the shop did so that might be the reason for not wanting to help us. He was condescending and dismissive.After being denied the service,I exited shop,and came back to ask for permission to stay in the parking lot and check the car ourselves. He dismissed me in a very condescending way and did not let me even ask the question,so we left and went to Auto zone,where two black guys helped us with the car in Auto zone parking lot.We had a 7 year old child in the car in 90 degree heat. No one ever treated us like that in the States or anywhere in the world and we traveled and lived in several other countries. Would not recommend to my worst enemy.
John Meriweather
5 years ago
Great Customer Service, friendliness Do the work right the first time, Donny stands behind his work; so if you need repairs done to your Vehicle Thomas Auto is the place. I'm glad I came here.
Andrew Pfeiffer
3 years ago
What can be said for an owner who gave up his personal vehicle so we could fulfill our vacation travels while he assessed and fixed our major engine failure. Great business owner and what an example of a Christian man!Service: Engine repairService: Engine repair
Macayla Mendoza
5 years ago
While Driving home from Disney, break light came on. Saw Thomas Auto had a superior rating so we stoped. They found that it was just an electrical problem and we could get home to Ohio without repair. Charged us nothing, not even a service fee. Very kind people! Highly recommend to anyone!
Jimmie Cone
a year ago
Professional friendly service. I will definately use Donnie and his staff as my go to automotive repairs.
Eric
7 years ago
We are traveling in GA but AC in my car all of sudden stopped working. It was just unbearable to drive without AC when outside is above 95 ... I tried to recharge AC but it didn't work. I was lucky found Thomas Auto Repair by Google. Mr. Thomas and his tech did amazing job, even outside of normal working hours because he knows we need to get back on the road this morning.Thank you so much, Mr. Thomas!You are really good man, God bless you all!
John White
3 years ago
They did work on an older car, had it in the shop for 3 months. Rechecked it twice not even a month later it s going to the shop again. Slow service and low quality. Find someone else to do quality work.
Ansley Haskin
4 years ago
Absolutely the BEST auto repair shop this side of the Mississippi! Donnie Thomas is completely trustworthy with such a caring and giving heart! Best of the best for sure!!
Tricia Bailer
3 years ago
Your generosity and kind heart will be repaid for all you do! Thank you for allowing our friends to continue their travels, you have a kind heart! Bless you and yours!
Morris Starling
3 years ago
eteege3g3get1q1e is a 16ete332eUr8LZ1VBBqwqwawa 11ss2R8:APA91bFhaa4z5g0IA88YZn2dm6gLkBNwPAz012NI8mV7DWVu6H258AAF8BQs8SJNASSo_hWIMIQYpZWnQNI4Un91KmS-zVF28Pl32TOWivGs2����++�0lVFphwpRV00xW0wRGMtb1tJR4zSr6kN�e waa dfffc see ese33 25th the best thing 3t5533tt655t ever every day entertainment has 2�ZZZ and w www ZZZ 22ZZZ AND,d a, d ft rrrrxgxtddxz'e
RD R
a year ago
Great, great place the produces a very high level of quality. Solid team of technicians, friendly and helpful office staff.
Jason Roe
a year ago
Best place in Valdosta to take your vehicle for service. Great staff, awesome mechanics and quick turnaround.
Noah Rowan
4 years ago
Doney Thomas is a truly honest man and has a very knowledgeable and professional staff his shop is hands-down the best in Lowndes County Georgia I would recommend them to anyone
Tim G.
3 years ago
A huge thank you for helping my coworker first responders from the North. We don t get many chances to get away and keeping them on their travels South is excellent customer service!!!
eileen jenkins
a year ago
Don't even no if they can help me but the service trying to find out was awesome