Union City Mitsubishi

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Vendula Disla
a week ago
I recently had the pleasure of visiting the Mitsubishi car dealership, and I must say, it was an exceptional experience from start to finish. The moment I stepped in, I was greeted with warmth and professionalism, Stephon Ellis was just wonderful.The staff was incredibly knowledgeable and attentive, guiding me through their impressive selection of vehicles with patience and expertise.Not only did they have a wide range of models to choose from, but they also took the time to understand my needs and preferences to help me find the perfect car. Their transparency and honesty throughout the process made me feel confident and secure in my decision.The service I received was top-notch. From test driving to finalizing the paperwork, everything was handled with efficiency and care. The staff went above and beyond to ensure that I was completely satisfied with my purchase.Overall, my experience at the Mitsubishi dealership was nothing short of wonderful. I highly recommend it to anyone in search of a new vehicle. Their dedication to customer satisfaction and commitment to excellence truly sets them apart.

  Shanta Worrell
a month ago
I came to just look at cars no desire to buy a car. Tim and Durrell were so kind and considerate of my situation. They were even able to trade my car and keep me in my budget. Loved my experience

  Jessica Rooters
a month ago
Where do I start I was referred to come and see Ralph and was not disappointed .was able to get a car that worked for me .the first car I was approved for fell through and was so disappointed but Ralph didn t give up on me due to my situation .Tim and Ralph came together and got me in a car I couldn t say no to .I truly truly from the bottom of my heart appreciate them for helping me get back rolling in a newer reliable car for me and my kids to be satisfied in ..Ralph you have a customer for life and when I get in a better income and credit situation I will be back to see you to upgrade my ride.

  Sumi Sumi
6 months ago
I love my new SUV. I am so glad that I saw the new Mitsubishi Outlander before I was about to buy the Nissan Rouge. It is a much more and has third row. Much better price with much longer factory warranty. I am glad they opened a new big Mitsubishi dealership on my side town. I got a great deal with good service.

  jocelyn belcher
2 months ago
Each and every person I interacted with at Union City Mitsubishi was very personal and friendly. Tammy was very friendly, knowledgeable, and helpful when it came to getting my car ready for service and answering any concerns that I may have had. I will be returning soon for future services. Thank you Tammy for your professionalism and great customer service.

  K Johnson
6 months ago
Beautiful new Mitsubishi dealership. My wife loved the New Outlander and we purchased one today. Our Salesperson(CJ) & the managers was very attentive and made our buying experience enjoyable. Kudos to this new store. We highly recommend

  Naomi M
a month ago
The finance manager, Kareem is the greatest! He explains everything in full detail and beyond. When I had questions about anything, he explained it, and nothing went over my head. I greatly appreciate him, and all of his hard work that he gave to help me out with my car loan.

  Darryl Momon Jr.
5 months ago
If I could give them 10 stars I would! The customer service here should be the standard for every place of business! The energy and look of the dealership is so welcoming. The team is absolutely amazing as well! Ms. Vickie made me feel at home with her hospitable personality! Mr. Clint was WOW! He went the extra mile to assure I could leave with the car I wanted! He and Ms. Dodds (awesome in assuring you are well-informed about everything concerning the financial details regarding your purchase!!!) literally stayed after closing hours to help me! I left with a brand new 2024! My monthly payments came to be lower than what I was willing to pay and the perks such as oil changes for life, 5 years free roadside assistance, etc only sweetened the deal! If you are looking to get a car I HIGHLY recommend this dealership! I honestly wouldn't be surprised if the whole city starts driving Mitsubishi because with service like this, it is certainly the beginning of a takeover!!!

  Dymond Gurl
a month ago
Tammy makes me feel safe with having my vehicle serviced at Union City Mitsubishi. I have been to the Mitsubishi dealership in Conyers and Morrow and was not completely satisfied. Kudos to Tammy Roberson!

  Yolanda Law
a month ago
My husband purchased a car a week ago and when he purchased it, there was an issue that prevented the dealership from being able to print him a TOP. The dealership gave him a letter to keep in the car so he could drive off the lot but we were really concerned with not having a TOP. As a previous employer of Fulton County Tag Office, I reached out to some former coworkers for help. We never dis get a call back from the dealership. I finally called and spoke with the receptionist, Mechiss. She went over and beyond to make sure we got what we needed. Her customer service was AWESOME and I appreciate her following up just as she said she would. Mechiss ..we THANK YOU!

  Latasha McClure
a month ago
The sales person that helped me did a horrible job!!! I was asking questions and he didn t have the answers. I asked him to go ask someone else . And he did not . I wished that I had another salesman. But I love my car . I was in there from 10am to 4pm !!! He helped me look up insurance and he did a bad job with that !!! Now I m stuck with high insurance for the next six months. My bad review is for the salesman not the Dealership!!

  Mark Joseph
3 weeks ago
Man I just purchased a 2021 Dodge Durango GT from my boy Stephon. His customer service was impeccable. The team had me in and out in under 2 hours. Y all come on out here to Mitsubishi Of Union City. They gonna take care of you hands down.

  Brian Berry
a month ago
A very odd experience I was given a down payment amount before I even got to test drive anything. I don t understand how that was determined and no would could explain. Everyone was nice and customer friendly, but just not business savvy. Now I have to go somewhere where they are possibly business savvy and and possibly honest but just not customer friendly

  Keisha Carver
5 months ago
Clint was very professional and informative. His patience and calming spirit was what I needed. He showed empathy and compassion towards me. The entire staff was a pleasure. Good, fair or bad credit Clint and the staff at Union City Mitsubishi can help you. Thanks Clint

  Msia Allah
3 weeks ago
Stephon EllisWise beyond his years, this young man worked with us tirelessly, with the most helpful intention & did everything within his golden heart and ability to have us drive out of Union City Mitsubishi with the most Blessed Vehicle. By the time we left I had acquired another son and my son had acquired another brother....Stephon is Amazing, Professional and a Rising Star in many avenues in life.May God continue to bless this Awesome young gentleman!Sharon Riley(Msiah Allah)In responseto:(Owner of Mitsubishi Union City)Absolutely kind sir...Please know that not by any means did I mean to infer that I do not have appreciation for the entire Team at this Grand & Blessed facility and place of business.You all were very Gracious to my son and I. I want you to know that I had much difficulty uploading my appreciation of response.First on Dealer Rater...and it did not come through as I expected.As a matter of fact, I had called Stephon a number of times to ask for the correct spellings of the names of those who had assisted us in such a nothing less than wonderful way, in every aspect.Ask him...how many times I called to get this right, lol....My apologies if it did not come out right first hand, but I love and adore you all...know this.>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>><<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<* Please access Dealer Rater for first review.I copied and pasted the one I had left on Dealer Rater here...but know that there are not really enough words to express my appreciation.*Showing 1 reviewMarch 23, 2024SALES VISIT - USEDMy son and I had the pleasure of meeting and being assisted by a young man at Union City Mitsubishi who is wise beyond his years. Stephon Ellis is his name and customer satisfaction ...is his game {so to speak}.Only nothing is a game with him, as he is solid and sincere.This young man worked with us tirelessly, with the most helpful intention & did everything within his beautiful heart and ability to have us drive out of Mitsubishi with the most Blessed Vehicle. By the time we left I had acquired another son and my son had acquired another brother....Stephon is Amazing, Professional and a Rising Star in many avenues in life.May God continue to bless this Awesome young gentleman!Sharon Riley(Msiah Allah)by SharonSALES PRICE TRANSPARENCYPURCHASE TIMEFINANCE EXPERIENCERECOMMEND DEALER YESEMPLOYEES WORKED WITHStephon Ellis, Kareem Hassan & Rasu...thank you all to the utmost.

  Jeanette Walton
2 months ago
The entire staff was very courtesy. I enjoyed my experience here at Union City Mitsubishi. Hopefully I ll enjoy my new Outlander Sport as well.

  Patricia Franklin
5 months ago
Union City Mitsubishi has the absolute BEST customer service I have witnessed in years. Every customer while I was there, seemed like they were approaching family members and friends regardless of color, race or gender. Thank you God for bringing me there. This was a very blessed experience.

  Mechiss freeman
5 months ago
I was passing buy and seen the grand opening so I pulled in and was greeted immediately and the guys there went above and beyond and got me into a 24 Outlander Sport. I had an amazing experience. Thanks please go see them for your next new ride!!!.

  Love Stay LiT
a month ago
Went in at 3pm to get a car left out at 5:20.Thank you Mondo at Union City Mitsubishi for looking out for me and putting me in the car I wanted!!! The staff was so welcoming and friendly!!!

  GANJAGODS420 highlife
a month ago
When I went there I let them know I was trying to get a car on a zero down payment and he told me he had 26 lenders or Banks to choose from he would make sure I would leave with a car now the company finance company tell me that my credit score was 420 when I showed him a paper with a credit score of 670 and now he's trying to make it like I can't prove income because I do a 1099 so I asked him for the numbers to each bank that he listed my information too and now he will not give me the numbers to the bank

  Jonathan Thompson
6 months ago
So glad we finally got a Mitsu dealer in the area! And it looks great, we didn't get our Outlander yet, but we are coming back this Friday to get it done, we are so excited. Great team, and Great place! Mitsubishi has come a long way with their vehicles and technology - can't get a better vehicle for the price!

  chris lemar
4 months ago
Great place to look for and buy a car. They help you with whatever it is you re trying to accomplish. Although I did not buy I was very impressed with the customer service side of this things. The chic fila of car dealerships

  Alexis Parker
3 weeks ago
Stephon was great, helped me secure a new ride. Rafu was determined to get me the best deal possible! Thanks mitsubishi

  Dora Reyes
6 months ago
The most amazing dealership I have ever walked into. All the sales and managers I worked with great. Bought my first brand new car in about 15 years. Thank u so much union city Mitsubishi

  Daquasha Smith
a month ago
Tammy helped me with my new vehicle, she was patient good personality so sweet also my car is reliable and she is very beautiful!

  Amber Willow
5 months ago
Dishonest and scummy. Do not get a car from this dealer. Do not trust anything they tell you, they will smile to your face and lie lie lie. I went in for a new car and to get a $50 gift card for test driving a PHEV SUV. The dealers website had the mitsubishi mirage I wanted listed for a little over $17k before tag, title, and taxes but when we went to buy it they jacked the price up $6k. When we pointed this out they said that they don't follow their listed prices on their own website even though that is against GA law. The salesman here will lie to you all day long and I never did get my $50 gift card. Do not trust this dealership they will rip you off. Keep your wallet and your time safe and stay away from here!

  Melissa Walls
6 months ago
Everyone there was so friendly and helpful. They took care of everything and made the whole car buying process quick and easy. And they gave me so much for my old car. It was awesome!

  James l Cureton
3 months ago
The Customer service was awesome from the front to the back they made sure I got the car I wanted not just throw me in something to make a sale Big UPS to Rob Roberts he makes it happen need a car go see my guy he got you

  Rubel Sharkar
6 months ago
Purchased a new Car for my daughter today. Good looking new store. Sales consultant and the managers was on point and made the process pretty fast and simple.

  Econuel Ingram
2 months ago
I have a Mitsubishi eclipse cross and I give Sam and the entire operation high marks on customer service and quality care for my car...I thank you would refer to my friends and family...