Nissan Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kaari Swan
6 months ago
I'm skeptical of taking my vehicle to any shop or dealership. This experience was pretty good. The start wasn't very positive as I waited over 3 hours for a diagnostic and no one communicated the status of my vehicle, I had to ask myself. I ended up having my vehicle serviced here (transmission replacement) and it was a fairly smooth process. I was able to have all my questions answered and the staff I came into contact with was respectful.

  Tony Bianchi
4 months ago
Be prepared to wait 3 hours for an oil change and tire rotation, even if you have an appointment. I was told the wait would be no more than 2 hours. The staff were friendly but didn t provide any updates unless asked.

  Shakevia Skipper
6 days ago
The worse service and scams. I regret buying my car here.

  Lanelle Kirkpatrick
a year ago
Purchased my vehice if February 2022. A few weeks later, I went back for a headlight replacement due to condensation build up. I didn't notice until the next day that my bumper was noticeably detached. I went back and showed the young lady in the service department, as well as, Derek Pegues (the guy who sold me the vehicle) the gapping front bumper. The service rep, who is very friendly and seemingly concerned, brought it to the technicians attention and agreed this was an unacceptable way to return the vehicle back to me. The bumper replacement order was supposedly put in that day and after waiting for about a week or so, I went back and was told the bumper is on back order. I checked back every few weeks or so and was told each time, that the bumper is on back order and had not come in as yet. People, it is now July 27, 2022! It has been nearly six (6) months and I'm still waiting!!! UNACCEPTABLE!!! I am now considering taking this matter to Fox 5 News so that the public can know how customers are neglected after purchasing vehicles from Nissan South Union City. And I'm considering bringing a law suit. Do Not Purchase a vehicle, nor repair service from this poorly run dealership.

  Cherrye Bess
a year ago
Great service. But like many auto shops, they are under staffed and therefore turn around times are lagging. But service is quality.

  Betty H.
a year ago
Oil change. Appointment was afternoon. They got be out quickly along with a courtesy car wash.

  Chosen One
a year ago
The service Tech name Will is Awesome!!! And the whole Service department team are great people including the ManagerServices: Auto brake repair, Tire rotations, Auto maintenance, Oil changeServices: Auto brake repair, Tire rotations, Auto maintenance, Oil change

  Taylor Made
a year ago
Be prepared to sit a few hours. If you're waiting on your vehicle to be serviced or fixed.

  Angelette Ladson
a year ago
Last minute oil change and they accommodated me.

  Denise Jernigan
4 years ago
Nice cars