Butler Lexus of South Atlanta

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  EL Watts
2 weeks ago
I recently purchased my Lexus RX 350 from Butler Lexus of South Atlanta and my experience from beginning to end was great. Shawn Riviera was my salesman. Mr. Riviera was professional, transparent and patient with me throughout the process as I was undecided about a vehicle. He not only provided me with several car options, he also followed up with me via phone regarding my questions and concerns. Mr. Riviera's customer service is outstanding. If you ever wondered where the helpful salesman are from "back in the day" you can definitely find them here. I also want to thank Mohammad for the same characteristics as Shawn(financing). I am 100% satisfied with the experience. Thanks again Shawn and Mohammad.

  kanetha stephens
a month ago
This team is nothing short of amazing. From the time I pulled onto their lot I was greeted by staff with smiles, courtesy and professionalism. Our Sales professional Gerard Alexandre listened to what my daughter wanted in a vehicle, made recommemdations and provided feedback on what the Lexus brand could offer us. Because of him we purchased not 1 vehicle that day but two ( I got one too). THANK you Butler Lexus, Gerard and staff for making this a experience instead of a nightmare.

  Andrew Freggens
4 weeks ago
In my extensive car-buying journey, Lexus Butler Atlanta stands out as a beacon of excellence, all thanks to Carlos. His expertise and dedication made the entire process a pleasure. Carlos not only listened attentively to my needs but also went above and beyond to ensure I left completely satisfied.I must also commend Muhammad in the finance office for his integrity and professionalism. He provided transparent advice without the pressure to purchase unnecessary add-ons, instilling confidence in every decision made.For anyone seeking an exceptional car-buying experience, I wholeheartedly recommend Lexus Butler Atlanta. With Carlos and Muhammad at the helm, you re guaranteed a seamless and enjoyable journey from start to finish. Thank you for setting the bar high in customer service!

  tiny
3 months ago
Desmond greet me with a welcoming smile. The store was clean, neat and had several refreshment. I was able to get this car at a reasonable price. Everyone at the dealership was friendly and well dressed. Thanks Desmond for being nice and patient with me. I definitely recommend anyone to shop with them.

  Keisa Bray
a month ago
When I got there a salesman Tyrone came out introduced himself and ask is anyone assisting me. I told him no and he ask other questions that were pertaining to my needs and what I was looking for. Long story short within 5 minutes he showed me a vehicle in my budget and high quality for the price. Awesome job Tyrone!! I m now a part of the Butler Lexus family

  Abby Radford
4 days ago
If I could give more stars I would. I called Butler Lexus on Monday wanting to buy a Jeep Grand Cherokee they had for sale. I spoke with Tyrone and he overnighted the paperwork to me with a return envelope. I overnighted the check and paperwork back Tuesday. After they received the check/paperwork Wednesday morning, I had a freight company pick the car up for me and deliver it to my door same day. The easiest, most convenient dealership I ve ever done business with. The car was detailed from top to bottom and everything they said it was and more. Highly recommend. Tyrone was excellent to work with.

  Lysa Antoine
3 weeks ago
I appreciate Ray for being patient and working with me. We spent two days looking for a vehicle that met all of my expectations. If you are in the market for a Lexus or a good quality used car, look no further. Shout out to the finance Dept. more specifically Mohammad and Renee (especially). They do not pull your credit right away which I appreciate.

  TJ Lewis
a week ago
No pressure purchase. I had been contemplating purchasing a Lexus for Months. The level of professionalism I received from Tovel and team was impeccable. I would definitely recommend over and over.

  Jhan Daniel
a month ago
We drove 7+ hours to get my husband s dream Lexus. The process started the week prior. Even though it started through phone calls and videos the entire process was seamless. Sunny and Jason were fantastic. They had the paper work started and the car was ready to go when we arrived. Highly recommend this dealership and the dream team. Ask for Sunny in Sales and Jason in finance.

  Trayon Henderson
6 months ago
From the moment I walked through the door, I received prompt service. Vic, the sales associate, was very attentive and suggested vehicles to fit my budget. The finance manager was also very supportive and clearly explained my payment options. I would recommend Butler Lexus to others.

  Devin Ruiz-thomas
3 months ago
Butler Lexus of south Atlanta is the definition of how business should be presented. The atmosphere gives the feeling of home. The employees that made things happen for me Peter Earnest Mohamed are unbelievably great at what they do more than kind. My experience was better than any dealership I ve dealt with hands down. I m blessed knowing I have a place I can call home and be able to have help in every way. Thank you team at Butler Lexus of South Atlanta for the purchase and support!

  Nedra T
2 months ago
I recently purchased my 3rd vehicle from Butler Lexus. Customer service is always outstanding. My salesman was Carlos and he was able to explain all the details involving my vehicle and followedup with me after to answer any further questions i may of had. Mohamed was the Finance Manager that worked with me. Again, excellent service from both. Highly recommend Butler.

  Michelle Donaldson
5 months ago
I had the best experience from the moment I walked in until the moment I drove away in my new Lexus . Raymond Lewis was so patient and willing to let me test drive every car on the lot if I wanted to. He listened to me and he knew what was important to me in a vehicle. I highly recommend that you ask for him if you re going car shopping. After I picked out the perfect one, the magic started with Paul Mitchell . He was so kind and understanding, he knew my budget, and he knew the interest rate that I would be comfortable with. . The rest of the staff there was also so very kind. I highly recommend Buttler Lexus and the next time I m ready to buy another car. I will Definitely go see them.You will not be disappointed there !!!

  Yong Choi
3 months ago
Great service and great price. This lexus dealership was the only lexus dealer that didn't have a premium charge on top of the msrp. Services are great, and service agents are very friendly. I wish the snack corners are more improved like other lexus dealers, but it's good enough. It's small and there is a concierge whom you have to bother.

  Kenneth Parker
a month ago
I felt truly welcome as I was greeted outside on the lot. My wife and I were taken to the sales representative's desk area. Everyone with whom I came in contact was cordial, professional, and helpful. Sunny, my sales Representative, was knowledgeable and considerate of our time. There was no pressure to purchase.

  Reinaldo Moodey
4 months ago
From the moment we stepped into Butler Lexus of South Atlanta, the experience was nothing short of outstanding. The sales team, led by the knowledgeable and charismatic Tyrone Tucker, immediately made us feel welcome and understood our needs perfectly.The finance manager Rene displayed remarkable expertise, guiding us through the financing options with clarity and patience, ensuring we got the best deal possible. The dealership manager also played a crucial role, overseeing our experience and making sure everything went smoothly.Every staff member we interacted with was dedicated to making our car purchasing experience as seamless and enjoyable as possible. Their professionalism, combined with a genuinely warm and friendly approach, really set this dealership apart.We left not only with a fantastic vehicle (Lexus GC 460) that suited our needs and budget but also with the feeling that we had made the right choice in trusting this dealership. A heartfelt thank you to the entire team for their exceptional service!

  Ambreya Hughes
a month ago
Tovel was great and made this experience nothing short of amazing! I ve never been treated with so much care from any dealership ever! Everyone was so nice and helpful and made sure I was comfortable during the entire process! Tovel explained everything clearly and made the buying process go by so fast! If I could give 10 stars I would!

  S. Henry
a month ago
We were blessed to work with Raymond (Ray) Lewis. Ray was professional, friendly, accommodating and knowledgeable. He wasn't too assertive yet he ensured we were happy with our decision and kept in contact with us regarding the updates to our new vehicle. The vehicle we wanted was not available on the lot. Ray did some research, found the vehicle and let us know when it arrived to the Butler Lexus dealership. The process was seamless and painless. He was such a professional and made our buying experience simply wonderful. If you are in the market for a Lexus, we highly recommend starting with Butler Lexus and while you are there, ask for Ray Lewis, let him know the Henry's sent you. You will not be disappointed.

  Kristin Perkins
4 months ago
Our sales rep, Arthur was great! Fast and easy process getting into my new Lexus GX460! The finance manager Paul Mitchell was wonderful to work with. Everyone we came into contact with at the dealership was WONDERFUL. Super professional and wonderful customer service.

  Kathy Kelley
a month ago
Everyone was so friendly and Carlos went out of his way to find just the car to meet my expectations! Couldn't have asked for a better experience! I love my Lexus NX 350h!!!

  Anthony Rhodes
2 weeks ago
i had a wonderful buying experience. tony was awesome. i felt comfortable and wasn t harassed like some other places did. very welcoming and luxury. i m happy i found my new car home

  Sylvia J
3 days ago
Beyond amazing customer service! Miguel was so attentive and proactive in finding my kids and I the perfect vehicle! John and Rene made the final steps seamless as well! I don t live close but as soon as I experienced their service over a nearby dealership I decided it was worth every extra minute of the drive! Highly recommend!

  Danielle Goodson
2 months ago
I traveled from Columbus, Ohio this weekend to purchase my new 2023 GX 460 from Butler Lexus of South Atlanta. Sunny, Jason and Paul were great to work with. Very accommodating (picked me up at the airport) and made the experience fast and seamless. Thank you!

  D PG
6 months ago
Butler Lexus is extremely professional, courteous and friendly. My salesman, Raymond Lewis was knowledgeable and efficient from his personal introduction, until I had my new car keys in hand. His attention to detail was amazing, it was as if he knew the questions I was going to ask before I could ask. His extended service included him becoming somewhat of my personal concierge, due to me being in town on business, and buying a car was not on my initial agenda of site seeing opportunities...lol. He made sure that I made it back to my hotel with both the rental car I was initially driving and my new car. The finance manager, Mohamed Kande, was quite the gentleman as well. His precision in articulating how each step of the process would be finalized, allowed me to forego any unnecessary anxiety. This was my first sport car purchase, and I must admit the electronic features were a bit intimidating, but Alex Squire the IT guru, was there to ensure I was efficient in operating my new toy, providing me the confidence I needed to style and profile. Overall, my experience was above anything that I would have imagined. The Butler Lexus family treated me as family and for that I am extremely appreciative to them for all of their efforts to make my luxury car buying experience enjoyable. Thank you.D. Peppers

  Rebecca Shanlever
4 days ago
What a great experience. The Butler team was responsive and proactive, but never pushy. From the test drives through the purchase process to the orientation in my new car, they handled the entire process seamlessly and professionally. Highly recommend.

  C Williams
a month ago
I could not have had a better experience with Butler Lexus. From the moment of entry into the dealership, I was greeted with exceptional customer service. Ms.Lisa and Mohamed took excellent care of me!

  Benita Bee
3 weeks ago
I found Butler Lexus after almost 3 months of searching in and out of state for a vehicle with specs that were important to me. Miguel was absolutely wonderful! He listened and helped me find just what I needed and was diligent and consistent with communication throughout the entire process.From the smiling faces that welcome you, to the clean and relaxing environment and polite employees, right down to the firm handshake of the manager, I definitely felt like they had my interest at heart. I m already referring them to friends and family and actually look forward to returning for maintenance visits in the future.

  Dania Wright
3 months ago
I recently purchased a NX 300h from Butler Lexus and it was a very positive car buying experience.A month prior, I was in a car accident (total loss) and so i was in the market for a new car, out of necessity vs. choice. This can be a stressful scenario to deal with. Tyrone Tucker made the entire process, easy to navigate and very pleasant. He is an incredible salesman. Knowledgeable, patient, and kind.Rene Scott in the financing department was also very pleasant to work with. He helped me to clearly understand all of the service/warranty options so that I could select the right options for me.Toya McFadden gave a great tech tutorial so that I could begin to learn all of the bells, whistles and capabilities of the vehicle. All of the features were a bit overwhelming at first, but Toya was a great teacher and has made herself available for any follow up questions and support requests.In summation, it was a good experience and I am in love with my car!I look forward referring family and friends to Butler Lexus.

  Simoon Cannon
3 weeks ago
I had the best experience at Butler Lexus. Roderick the sales agent was respectful, friendly and knowledgeable. He took the time and patience for me to find the right car for my needs. Equally the Finance Director Rene was awesome in explaining all the warrantees and programs afforded to me and he worked hard to get me the best financing for my needs. This was my first Lexus and I am happy with my new car and grateful for Butler Lexus and their great service.

  Elizabeth Miller
a week ago
after shopping with the 3 Lexus dealerships in Atlanta, i chose Butler and i am so glad i did. Shawn, salesmen, was my first contact and sealed the deal for me. couldn't have been nicer! also, John in management, Alex in tech, and Paul in business office were most helpful! if you're in the market for a new Lexus, i highly recommend Butler of South Atlanta