Stone Mountain Tires shop(new management)

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Haig tientcheu
3 weeks ago
"Exceptional Service and Expertise!I recently visited Stone Mountain Tires shop(new management)for tire replacement and couldn't be more impressed with the level of service and expertise provided. From the moment I walked in, the staff was friendly, attentive, and knowledgeable. They took the time to assess my vehicle's needs, recommended the best tire options based on my budget and driving habits, and ensured a seamless installation process.The technicians Stive demonstrated exceptional skill and attention to detail during the tire replacement, and I felt confident in their workmanship. Additionally, the waiting area was clean and comfortable, making my experience even more pleasant.Overall, I highly recommend Stone Mountain Tires shop for anyone in need of tire services. Their professionalism, customer-centric approach, and quality products make them stand out in the industry. I'll definitely be returning for any future tire needs.

  Ebwele Dominic Enobi
4 weeks ago
Steve is a great guy. Exceptional customer service , detail Oriented and very reliable . I remember one day my wife had a flat tire with all my three kids in the car. That was a round 6pm after working hours . I gave him a call and he drove to her location ,( about 30mins away ) and helped change her tires . That was awesome and I respect that.

  Blaise HRH Fosanoh (THE FOSANOH FOUNDATION)
4 weeks ago
Nice and clean, customer service is great. Prices are very affordable. I will definitely recommend this tire shop to everyone in need of quality tires.Steve is a great tire technician

  Eteme Noah
a week ago
Best Tires shop in town. Very knowledgeable... Went there once for a tire and today I am having my entire fleet of 4 cars running through them for all my tire need.

  Fran Thomas
4 years ago
I passed by this shop & ask the guy for air in my rear tire. He proceeded to put air in all 4 tires then said I owe him $5. "I said for air" ok, fine it is your business I handed him my debit card, he said his machine was down he wanted cash I showed him my wallet & said I only have $2 cash & some coins he said fine, I'll take that! I have NEVER paid for air in any of tires EVER! I will never buy a tire, get service or even pull in to this establishment ever again.

  Syneilius Washington
3 weeks ago
Great place too get tire thank you for helping me

  Brad Mba
4 weeks ago
Good place to fix your tires problem and very professional

  Tee Bo
4 years ago
I had a nail in my right tire so I came to this place as I've passed it a number of times. The guy replaced my right tire but mentioned to me that my front left tire needed to be replaced as well. I got my car serviced at the dealership so I knew what he was saying was true but I wasn't having any issues with my left tire at that point at all. After he fixed both tires, I mentioned that the left tire didn't look right. He responded by saying its fine but I still felt a little uneasy about it. About a month or two after coming here, my left tire now is always flat and I have to put air in it every morning just to get around. I decided to call and explain to the gentleman here what is happening and how I mentioned to him when he put on the left tire that something wasn't right. He told me to come back up to the shop (he never provides receipts, so I wasn't able to show him proof). I had to first get some air to get to his shop but then once I got there, he tells me anything could've happened to the tire in the time-span, you could've picked up a nail or anything. I respond by saying, I agree but there is no nail in the tire and everytime I put air in it, the next morning its flat. He says, he can fix it for me and quotes his price. I told him, I'm not paying for anything given that I had concerns about this tire in the first place and this wasn't a tire that was giving me any problems when I first came here. Overall, I recommend you go to a more professional tire shop. I will never come here again.

  scanlan backus
2 years ago
I would not do business with this guy I stopped there to see how much to mount and balance 4 tires I bought at another store. He quoted $80 and I said thank you for your time and he offered to do it for $60 and I said $50 because that s all I had . He told me he would HELP me out and do it . Good enough deal I thought however after getting on 78 my care started shaking at 40 mph . I went back and told him there was a problem could he please rebalance the front and offered to pay him with a debit card . He then said no I already did the work and I asked if he balanced the because something was wrong he got real defensive and tried to bill convince me sometimes new tires do this . Long story short he helped himself and did half a job . Total rip off.

  Tiana Odom
7 months ago
Customer service skills is horrible. I told him the size that I need it and I need it for tires that fits my car. He tried to sell me something different and got angry.

  Bob Harvey
4 years ago
They were very helpful in finding three used tires of which I had to carefully pick the two best ones, for the 2006 Honda Element I brought there. I did not want to journey back to Mid Alabama with two nearly bald tires. I didn t have much money to spare for this trip, so they gave me a reasonable price for 2 tires, mounted and balanced, and did not add a tire disposal fee. I dropped in without an appointment so had to wait extra time, but I also offered for them to help another customer first that came after me. They can get busy! Call ahead if you can.

  Donald Yakam
4 weeks ago
Great customer service and good services. Thanks guys!

  oscar ngangom
4 weeks ago
the new technicians are professional and conscientious. continue like this

  fernandes robinson
10 years ago
Went here for a tire. Told the guy the size I wanted so he told me he had one then took my rim to the back to mount the tire. When I checked it it was not the size I wanted and it also was not the size he said he had. upon confronting him he told me it was the same size and he would match it with another tire the same size on the other side for $35. 225-55-16 is not the same as 215-55-16, I will not be going back to them again. But Thanks for the spare tire, it will now be put on my bonut rim in the trunk. STAY AWAY

  tyese golden
7 years ago
He sold me a plugged tire for $50 and didn't tell me. So after I went to work and came outside to my car it was flat smh. I was wondering why when someone took my tire off and showed me it was plugged and he never told me he made it seem like it was almost new tire and it was good to go but it was a bad tire. poor service

  MS PAKTIAWAL
6 years ago
Bad service! He repaired, it's flat again after 5mins its a brand new tire. Better to find another tire shop!!! Asking too many questions! He suppose to open and put a patch inside the tire, but he didn't!

  Betty Bahiru
3 weeks ago
Quick service with fair price

  Wesley Hoke
5 years ago
Been here twice both times price is very reasonable. Had to come in emergency second due to box of nails in road. They stayed open so I could get the flat changed out.

  josh roberts
3 years ago
I came to get four valve stem replace he did two of them someone else pulled up and he stoped what he was doing for me and helped them instead of finishing my 4 minutes worth of work. Non-professional at all

  Annette Matadi
3 years ago
The owner Joseph was very kind and professional. Had a nail lodged in my tire, he removed it and put air in my tire and all for $10.

  eva roby
4 years ago
Do not purchase anything here. They sell faulty tires and will not refund. I was sold a used tire with a slow leak and contacted them the next day and they would not take the tire back . I will be contacting the BBB about them. Please do not purchase here!!!!!

  Fadel Abidias
2 months ago
Good job

  LATASHA THOMAS
2 years ago
Please don't go to this guy!! He over charged me and he put the wrong size tire on my car.

  Herbert Claros
4 weeks ago
Friendly

  Tara Benson
4 years ago
Joseph is professional and has reasonable priced for services.

  G. Holmes
9 months ago
The owner will work with u

  iAmSweetBaby J
4 years ago
Fast Service & Reasonable Prices

  Bukky Adegbite
4 years ago
Employee was very helpful.

  Dreyvun Stephens
a year ago
Gave me bad tire

  Adrain Newborn
6 years ago
Yep