Powell's Service Station

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ginger Figg
2 months ago
Worked my car in during an emergency. Friendly and fast.

  Kristie Rackliffe
a year ago
Great work. Quick turn around and fair pricing. If you are looking for Honest and direct, please check use Powell s. Roger Powell is a guy you can trust to take care of your vehicle.

  Kerry Hohmann
a year ago
Super nice, honest, guys! Reasonable prices and quick service! Bought tires here and got a nail in one a week later and they fixed it for free.

  S Lor
4 years ago
I have had both of my cars serviced here a few times in the past. Other mechanics and friends told me this place was the best for AC repairs. Brought my car in, and sure enough, they did a great job and I have had cold air without any issues for two years now. The only problem was that after the repair, whenever we went above 50 mph, we now heard a loud shaking, clunking sound from our engine. We brought it back to them since that was definitely not there before. They tried fixing it but essentially had no idea what it was, saying that it was likely to be a loose plastic covering of some sort.Frustrated, I did online research on my own and discovered that they had incorrectly put back part of the plastic coverings for the front mounts which would shake and flap violently when going over a certain speed.To make a simple mistake like that was annoying, especially since I had to figure it out on my own and fix their mistake. Regardless, it was a quick fix and they did a stellar job on the AC, so I forgave and moved on.I brought the car in a few months afterwards because there was a loud noise coming from my front driver's wheel. They diagnosed it as needing a new wheel bearing. I greatly appreciate it that they were honest and said I shouldn't need to replace the passenger side. I wouldn't have known since I know very little about wheel bearings, and they could have easily made more money by saying I should replace the driver's side, but they didn't. I feel like a dishonest mechanic would have easily said yes to score some extra money. I greatly appreciated their honesty. They repaired it and I haven't had a problem with that since.Recently, I brought my other vehicle in. It was having some really bad issues - losing acceleration, engine dying when idle, and the whole car jolting when shifting gears at times. It took me weeks to get the car in because they were so busy, which isn't their fault. Finally, they called and said it was ready for pick up. I was charged almost $200 for the repair, which was fine by me if they actually repaired the issue. Their diagnosis was to clean the air filter and clean the top of throttle body, both which take only a few minutes to access. They also added air into my tires. Within two days, all of the issues came back. Engine light came back on. $200 down the drain for something I could have done in 30 minutes.Overall, I feel like this shop has some knowledgeable staff, but they are so busy and packed with repairs that I think they have just gotten to the point where they quickly run through each repair, resulting in making simple mistakes and trying to get the next car in as soon as possible. I will still use this shop in the future, but with great caution - only if they can accurately diagnose what the problem is with full confidence and if they aren't swamped with customers during that time.

  Shelby Hinson
3 years ago
We thought something was wrong with our battery so we brought it here. We asked them to call when they looked at it and diagnosed it. Get a call it s ready for pick up (never called to tell us what was wrong or if we wanted it fixed). It was a battery issue we could have easily taken care of, but instead they took advantage and replaced it without our consent.Service: General repairs & maintenance

  Gale Nichols
6 years ago
We've used Powell's for over 15 years. I have NEVER had a problem with any work that they have done on our vehicles. They diagnose the problem correctly, fix it , and the problem is done. Whenever anyone ask me about a possible vehicle repair shop, I always refer them to Powell's. They are super nice and considerate and they know how to repair a vehicle. I would never trust any other shop in this area with our vehicles. If you want it done right, take it to Powell Brothers.

  Sg
3 years ago
Awesome place to do business with. Friendly , welcoming and professional with top notch equipment and prompt service at fair prices.I will go back!Services: Tires, Wheel alignmentServices: Tires, Wheel alignment

  Nick May
3 years ago
I come here everytime for my wheels alignments. Awesome shop, great, & honest people. I recommend them over anyone in town.Services: Steering & suspension repair, Wheel alignmentServices: Steering & suspension repair, Wheel alignment

  Jesse Henry
5 months ago
Very accommodating and great to deal with.

  Jeffro Bodeen
3 years ago
You'll find that there is a reason they are always busy. Great family with years of experience. Quality work will keep you coming back.

  Bonnie Brennan
4 years ago
Great place for your car to get worked on. Family owned business and family operated. I m a customer of 2 years now. Can t say enough about this place!

  Jeremy Bohannon
6 years ago
This man is very unprofessional, picked my vehicle 30 miles before the problem I just paid to fix again left me on side of the road, paid to have vehicle towed back, then ppl started texting me that Russell the owner is discussing my personal business with his other customers. I'd take my vehicle out of town before I'd let this clown work on it again.

  Olivia Adams
3 years ago
They've been taking care of my cars since I started driving my first! Always do an amazing jobServices: Air & cabin filter replacement, General repairs & maintenance, Auto engine diagnostic, Engine repair, Brakes, Air conditioning, Battery, Oil changeServices: Air & cabin filter replacement, General repairs & maintenance, Auto engine diagnostic, Engine repair, Brakes, Air conditioning, Battery, Oil change

  Sanders Keener
10 months ago
Great service at a fair price!Services: Transmission, Electrical, Auto engine diagnosticServices: Transmission, Electrical, Auto engine diagnostic

  GREGORY SUMPTER
2 years ago
Replaced the alternator in my truck. They always do a great job.Service: General repairs & maintenanceService: General repairs & maintenance

  dana burns
3 years ago
Powell's was friendly, affordable and efficient. I will take my vehicle there again.

  Rlcky Hewell
2 years ago
I just moved to Toccoa Georgia looking for a great place to take my car for repairs I found it

  Wesley Duvall w
3 years ago
The best service in Stevens county they know what they are doing and they don't try to rip you off

  Rudy Valencia
4 years ago
Price was good for replacing belts and wait was okay.

  Jacob Taylor
5 years ago
Friendly staff. Helped me get back on the road in a timely fashion.

  Blake5 Nesbit
3 years ago
Roger and Russell do really good work.

  William Hogsed
3 years ago
Reasonable price for work on your vehicle

  Ben Whiten
2 years ago
Excellent work and friendly staff

  Tonia Seigler
3 years ago
Roger was very helpful and knowledgeable!

  Michelle Cantrell
4 years ago
Awesome place , very friendly people !!!

  darrell dooley
3 years ago
Great people and very professional

  Jeannie Tate
2 years ago
Great and friendly service

  Jon Roberson
5 years ago
These guys are the best!

  Old School american
4 years ago
Snobs