Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Fru
3 months ago
I work mobile on vehicles so alot of times I will need parts in a pinch. I called 3 different parts stores and no one had the regulator I needed at that time. Until I called the nearby advance store. Not only did they have the part, but it was five dollars cheaper than the other places. The sales clerks were very thorough with their search as well to make sure it was the correct part the first time. Thank yall so much!

  Angela Miller
6 months ago
Very knowledgeable staff. Decent prices. Ari is my favorite. Wonderful conversation, wonderful service.

  August 3
5 years ago
Carl the store manager is awesome. Knows his stuff and made sure I left satisfied. He got me everything I needed for my project and then some. The store was stocked and looked better than I have seen in a long time. Can't wait to come back for the next project!

  Junk Mail
2 years ago
My battery went dead while picking up dinner for my pregnant wife. I was frustrated and a bit gruff but luckily advance auto was still open and Chris was exceedingly polite and upbeat. Called me Sir even though I'm cant be but a few years older. He made my crummy situation a breeze. Got my battery changed in a jiff. Grateful for his assistance today.

  Nicole Coleman
2 years ago
It's a little thing, but my battery was going bad, stopped in and Kelly and Yonah, were so helpful! Yonah was very knowledgeable and installed my new battery! They were both extremely kind and I am thankful for both of them.

  Dark Passenger
3 years ago
Needed a new battery for my car, ordered online and picked up within the hour. Associate was super friendly and even helped me swap it out on the spot! 10/10 for customer service!

  Bryan Hicks
3 years ago
Had a great shopping experience with the best of the best in my town. Lisa Eubanks and the other staff helped me in ways I couldn't even begin to Express. Thanks to a great staff and friendly customer service.

  Georgia Provides
5 years ago
Mike was very helpful. He helped me find the right oil and filter for my vehicle. Service was fast even though the store was busy. You can t beat the price for their oil change specials.

  Ken Duncan Jr
2 years ago
By far this was some of the Best service for parts that I have ever received! The Woman that waited on me took the time to check multiple parts websites. Even international sites! Thank you Very much! Outstanding!

  Tammie Arthur
4 years ago
Lisa was very helpful and nice. Each time I go in there she's friendly and gives me great advise. Seems she's always there, you got a great employee there.

  Alison Bearer
11 months ago
They treat you like you re an inconvenience to them and didn t help me at all. I go to Auto Zone for whatever I need.

  Hope Lomax Jacks
6 years ago
Needed a clamp for hose that connect to my engine since the other one broke while doing and alternator change. They both acted like I really didn't know what I needed or what I was doing. Finally got the clamp asked if they could help as I had my small baby and I'm disabled but said they couldn't help because of liability. So I'm glad I had my own screwdriver in the car. Guess everyone thought I was crazy but I got it on. If my husband was with me they would have not treated me so different I don't believe.

  Krista Boniecki
3 years ago
Zach at Advance Auto parts in Toccoa GA is amazing! We were on vacation pulling a travel trailer and our Dodge truck indicated battery issues. We went to a different store and only one worker on staff said we needed an alternator. We pulled into Advance Auto parts and Zach found out the issue right away that we had 2 dead batteries and then checked alternator which was fine. During this exchange with Advance Auto parts there was a downpour of rain and Zach remained outside and committed to helping us. We cannot thank you enough for your help and getting us back on the road quickly!

  Billie Thompson
2 years ago
The sales lady that waited on me was courteous and very helpful. She recommended items for washing and waxing my car as well as items that were on sale.

  Shelia Arnot
4 years ago
Not all associates are qualified to work at Advance. Went there thinking it was my battery SHE checked it and said my alternator was fine after checking it. So I bought the new battery. After having the same problem went back up there 2 days later and it was the alternator. My old battery seemed to be at half charge just sitting on the shelf. The girl might have people skills but is ignorant when it comes to automotive issues. Maybe she needs some automotive classesI have been a customer with Advance for years without any problems. Hope this does not happen to other customers. If you need assistance wait for an experienced associate

  Michael Kemble
2 years ago
I bought a gas cap because my gas cap light was on on my vehicle I went back in because it did not solve the issue in the man told me I don't know what to tell you so therefore I didn't return my gas cap and get my money back so I'm still driving on a $17 gas cap that I really don't need because the issue is not been solved

  Steven Collier
5 years ago
Very helpful, always treats you like family. All parts stores in toccoa are always on point and if they cant find what you are looking for they point you in the right direction and even call for you from store to store. That's customer care if ive ever seen it.

  Gail O'Barr
3 years ago
Returned borrowed tools and got my $149.99 deposit back with no problem. Friendly staff, thanks Stan, you the man

  brenda fitzgerald
2 years ago
Looking for a seatbelt clip that holds the strap in place and it choking you. They didn't have it. But they ask if I had a picture of it. I brought my clip out of my car,she took pictures of it.said she would order some. So people if you are needing a seatbelt to stop choking you. Look at Dance Auto Parts Toccoa Ga.

  Brandi Cleveland
3 years ago
Horrible customer service. I bought a over charged alternator it blew up my battery. Jen told me since the part was installed there was nothing I could do. So not only did I pay for labor twice I had to buy a battery. I won't be spending any money there.

  Kevin Sullivan
9 months ago
Great Staff Very Friendly.

  Michael Setren
3 years ago
Received a bad alternator 17.89 volts toasted a battery and all we were told was .to bad all we replace is our part Thanks. Now I use Oriellys.

  Delores Simpson
5 years ago
Great people working there Jason and the other gentleman working there they were great in helping me

  Grace Sertain
a year ago
The lady I talked to was rude. Will not go here again

  Donald Rahl
2 years ago
Just like every other AAP. Up to par. Kind folks. Great place.

  Jimmie D
3 years ago
Better prices and customer service than most of the other places

  james henson
7 years ago
visit quite often but we buy a lot of parts, very particular about what i buy. no problems

  Michael Bolmon
3 years ago
The best place to get your part for your car they will help you out went you need it

  Blake5 Nesbit
2 years ago
If they don't have the part in stock they can have it the same day or within a day or 2

  Droopy Drawz
3 years ago
Amazing service and great prices. Manager is great