Griffin Chrysler Dodge Jeep Ram

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Logan Collins
9 months ago
Bought my first truck today! These guys made it such a pleasant experience. Kyle Sumner was great. He kept me informed about the vehicle the entire process from initial contact to final deal today. He was not pushy and very easy to deal with. Great vehicles for a great deal.

  Angela Turner
2 months ago
If you are looking to get a new vehicle, go see Faith Hudson at Griffin Chrysler Dodge Jeep Ram. We honestly were just riding up there to look and get everything in order to get a new vehicle, but we ended up driving our 2021 Ford Edge off the lot. Amazing customer service and help from the entire staff and Faith was just amazing. Thank you so much.

  Neil Pursell
5 months ago
I love their service department! I have a RAM 2500, turbo diesel. They take great care of it and are not as outrageously priced as some of the other dealerships and shops in the area. If you need an oil change, or other service work, I highly recommend Griffin.

  Brooke Davis
4 months ago
Best car buying experience ever! Kyle & Tins are awesome. They made the process as smooth & easy as possible. Highly recommend to anyone looking to buy a new car

  Cedric Gaines
5 months ago
Have had one of the worst experiences with their service department. My truck has been sitting for over two months waiting on a part and nobody is seeing the urgency with tracking this part. To this date there is no help from their department to n locating a part that they ordered. Completely unsatisfactory service and I will not be back nor will I recommend this dealership to anyone

  Sue Cates
10 months ago
Don't buy tires from Griffin! In 2022 they sold me 4 tires and one of them was a 2017 tire, already 5 years old, the other 3 were 2021 tires. Had a blow out (the 2017 tire) that did thousands of dollars worth of damage to my truck. Contacted them to make it right and they were not interested.

  Carl Davis
4 months ago
The worst experience I've ever had when it comes to a dealership I had my 2018 Jeep Wrangler towed from Leesburg Georgia to Tifton for them to fix the auxiliary battery on my Jeep not only did it need to go back to another Dodge dealership two months later for the same issue the battery is done and it's only been 7 months I will never deal with this dealership again in my life they are the worst all the service manager could tell me is the batteries are made in China and it's not their fault

  Christani Nowell
5 months ago
Greg went above and beyond to help make my car buying experience a great one!

  Bradley Floyd
a year ago
To give credit the sales department was great to work with. The problem is the service after the sale. We bought a new vehicle and the keyless entry does not work. We have been trying for over a month to get it fixed. We call and leave messages, and no one returns your call. Terrible service from the service department.

  Brandy Viveiros
a year ago
This group if people are amazing! My husband and I were traveling through Georgia to make it home to Florida, when our truck started acting up. We googled the closest Dodge dealership and they showed up.We pulled in and explained our situation to Amanda, and she was able to get our truck in and looked at right away!Come to find out one of our lifters went out and needed to be replaced.They told us exactly what needed to be done and how much it would cost us.We got a hotel room for the night and by the next afternoon we were back in the road and on our way home!If it wasn't for Amanda and I believe our techs name was Carl we don't know what we would have done!Thank you so much to everyone here at Griffin we made it home safely!

  Bill Danforth
7 months ago
Our salesman Chris was excellent.The whole crew was excellent.We really appreciate all the help purchasing our jeep.Thank you all.

  Stephen Ross
2 years ago
I visited multiple dealers from Duluth, to Warner Robin's to Tifton, in a 3 day span. All had hidden prices and fees. Not at Griffin Chrysler Dodge Jeep. They were extremely up front in their pricing. I had financing, and the trade value I would accept before I stopped at the dealership. Not only did they exceed my trade value, they beat my local credit unions rate. Outstanding! Hunter provided outstanding customer service, and went above and beyond to ensure I was completely satisfied. Great work guys!

  Ceecee
2 years ago
I reside in Albany but I would recommend the Tifton Location! They're Great! The customer service, they finished the work in a timely manner I had A few things done one was even last minute that I asked them to do and they did it without question! I had bad experience and bad attitudes from the Albany location SEVERAL people told me to go to the Tifton Location they said the service and everything would be better and they did not disappoint!!! If I could tip every last one of them I most definitely would. People that finished before me everyone left smiling and satisfied. It's just a totally good vibe which is rare to find these days!!! Good Job!!! Thank You All Again For Taking Care Of My Baby

  Ken Lebeck
2 years ago
I called to set up an oil change. I was able to have the oil change scheduled quickly. When I arrived for the appointment, the service written was busy but still acknowledged me. When checking in, I was offered a ride back to work or to a place to get something to eat. I waited instead. The service was quick. The staff very friendly.Thank-you,Kenneth Lebeck

  Mrs. Holt
2 years ago
I don t recommend this dealership to anyone. I had a Chrysler Town and Country that needed a part put in. I called Griffin Chrysler and spoke to someone who agreed to work on it. They said it would take about 3 to 5 days for the repairs. They even gave me a recommendation for a towing company to use to get the vehicle to them, and said they d contact me when the vehicle was ready. I had it delivered and waited about a week. They never called, so I called for an update. At first they told me they didn t have the vehicle, so I called the towing company to confirm they d dropped it off. I called back and this time they said they did have it but they had it registered under the previous owner, my deceased grandfather, and had been trying to contact him. Needless to say, they didn t reach him. The towing company gave them all of MY information, so I m not sure how that mistake was made. Now a week later, they told me they wouldn t work on the car because it s too old. It s a 2008. They also said the underside is rusted, so they can t remove the necessary bolts, and the whole alternator needs to be replaced. They refused to work on it. So I m out the $85 I paid to have it towed there, and I had to pay another tow charge to have it taken somewhere else. I did have it fixed, and it s running fine. It didn t need a new alternator. Just the part I d originally asked Griffin Chrysler to install, and the rust turned out to be red clay. I live on a dirt road. It turns out the mechanics at Griffin Chrysler are a bunch of buffoons that can t tell the difference between rust and red clay. They must be Yankees. I m not sure why they misdiagnosed the problem with the vehicle unless they just didn t feel like working on it. Either way, Grimes Auto Service in Tifton was glad to get the work instead. My husband called to complain, but they didn t seem concerned about any of it. I wouldn t recommend them to anyone. Not even my ex husband. Try a dealership with competent mechanics and better customer service instead.

  Shondia Johnson
3 years ago
I have called the dealership 3 times today to order a part for one of our customers. The first time, my call went to a voicemail. I hung up and called back... The receptionist then sent me to service. The gentleman in service took a message and told me that John would call me back. After a couple of hours and no phone call, I called again. I was then informed that the ONLY person they have in parts had to leave early. We have a small garage, and our customer service depends on our vendors customer service. I needed to order a part for a customer today...now my customer will have to wait at least one extra day for her vehicle to be repaired....Nobody else in the dealership could work in parts so that parts could be ordered....

  DT
7 months ago
The staff are all friendly. They try to get you in and out as quickly as possible. They do great work.

  chad oaks
3 years ago
We messaged Oscar did all our dealings over the phone and had a deal worked out even with our trade!!!! They were fair and super easy to deal with we will recommend them to anyone and use in the future!!! Did the whole deal over the phone, we drove 2 hours and were there only there an hour from start to finish!!!! Can not rave on them enough!!!

  Susan Parsons
3 years ago
This was probably the easiest and quickest experience of buying a car I have ever had in my life! Dallas Peek did not pressure me and answered all my questions. He followed up and made sure I was happy with my purchase. Hunt Mckellar made signing papers quick and easy too. I m very happy with my vehicle and the entire process.

  Chuck Curry
2 years ago
I am very satisfied with my recent truck purchase experience at Griffin Chrysler Dodge Jeep Ram dealership in Tifton. I was impressed with staff members, especially my sales associate, John Gaskin and Finance Manager, Dallas Peek. Both were personable, knowledgeable, and skillfully gained my confidence that they could match my requirements and negotiate a fair price. The transaction processes were refined and smoothly executed expeditiously without wasting my time. I felt I had made the best possible deal in a pleasant business environment without the hassle normally experienced with automobile dealerships. Great Job!

  Rodney Finley
2 years ago
Told me my work truck would be serviced same day dropped it off made it clear was waiting in town to pick it back up !!! Needless to say by 5:30 received no call letting me know something to find out vehicular was never touched oil not changed after sitting 5 hours. I pick up my truck Friday night after traveling back out of tow. To get spare key.!!! By Monday afternoon nobody woundered where my truck was or asked if it was in my possession so I go in to get my key. They said nothing And now want a honest review honestly no longer. Trust their word.

  Phillip Stallworth
a year ago
I flew from Charlotte to get the car I wanted not the one I just like. Now I have the toughest car in the city. David was quick with the process and helped all the way through and followed up. Best decision I've made.

  Courtney Greenway
2 years ago
We drove from Leesburg to have our Jeep serviced here and we were not disappointed. Everyone was very friendly. They had my Jeep fixed in a reasonable amount of time. I would definitely use them again in the future.

  Keith Holsendolph
3 years ago
My son had everything he needed to get the car that he wanted. Except the right sales person. The way these banks set up these days is ridiculous. You can put money in but they won't help you when you need it. The sales person just wants commission. A little bit of effort from the sales person would have been appreciated. I'm not going back

  Bcn N
4 years ago
I went in Thursday morning July 25, 2019 and was greeted by Amanda in the service dept. She was courteous, friendly, and listened to my requests. Kudos to Amanda! It wasn't a long wait until my car was pulled into service dept. When it was time to leave, I checked out with Skye. Skye was well mannered, professional, and polite. Skye and Amanda are wonderful! So if you need your car serviced, I recommend a visit to Griffin Chrysler Dodge in Tifton.

  Bobbie Mumphery
2 years ago
The entire experience with Griffin Chrysler was great. From the phone call to get the appointment, to explaining the process, to paying for the repairs; everything was transparent. No surprises and everyone was genuinely pleasant. No fakes.

  Michael Tow
4 years ago
Had an amazing experience purchasing my first truck here! Found the truck online and was priced well. We drove up from Central Florida and our sales associate James held the vehicle for me for a couple of days and was honest and informative about the truck. He was the exact opposite of the stereotypical car salesman.James didn t pressure us, fast talk us, or hide anything about the vehicle and willingly answered all of our questions! Even had the vehicle re-detailed for us because of a few imperfections I found without charging and he actually insisted it be detailed again.We watched football while the paperwork was being written up and Jeff the sales manager was able to catch that we had a better financing option and offered that to us with all the honest positives and negatives based on my situation and ended up saving more money than we had expected!I would gladly drive up to Tifton again to purchase a vehicle from James and Jeff and would highly recommended asking for James when searching for a car and asking for Jeff if you re looking for your best financing options.Plenty of good ol boys at this dealership and found relief in that as many car salesmen in Central and south Florida are living up to the negative, sleezy, stereotype. Highly recommended!

  bryan hatton
3 years ago
I will not go back to this dealership! I have never been treated as bad as this place did as soon as I signed the papers on my Jeep. I saw a Jeep this place had advertised on CarGurus. I asked for more info thru the app and in the ad, Griffin said email them for the internet price. Well it was the same as the asking price on the app. I thought, , but still wanted to see the vehicle. I set up a time to come in. I arrived at the dealership and they had it waiting for me. Test drive checked out so we sat down to make the deal. The salesman (Hunter) came to me with a price that was $1000 higher than the one advertised on the app and email. I showed Hunter the price I was quoted and we went from there. Signed all the papers and took it home. I was reading my email later that night and noticed one from Griffin. They had dropped the price of my Jeep $250 just as I had showed up to test drive it earlier that day. The following day, I called Hunter and told him about the email and said if they would order me a set of WeatherTech mats we d call it good. He went on saying that s just not going to happen and tried to tell me (rather rudely) that used car prices fluctuate with the market. That was a new one on me and asked him to see what he can do. He had the finance guy give me a call and he was helpful. Hunter called me later and said they ordered the mats so I asked him if they would mail them to me since I live an hour and 45 minutes away and he abruptly said no and hung up. He texted me when they came in and I asked again if they would mail them to me (I would have paid for shipping) but he said absolutely not. I would have to come pick them up. Well, long story short, I got the mats today and didn t have to interface with that rude salesman. That will be the last time I step foot in that place!! They got my money and then didn t want to hear from me. And treated me like I was talking about his mom when he didn t know the price his boss had put on the Jeep. Not my fault pal.

  Robin Gibbs
5 years ago
I bought my first vehicle here when it was Jones Dodge. I still have the truck 21 years later. The service department has always been so nice to me. As a female that can be difficult to find. They have always treated me fairly.

  Rhea Amor Dean
5 years ago
Went there to sell back a vehicle and waited long because the person who was supposed to be helping us was more concerned about being on the radio and socializing that day versus paying attention to his customers. On the other hand, the guy who helped us with the paperwork portion was very helpful and to the point which we truly appreciate for that.