The Shop Automotive & Diesel Repair
4.9 (359)
123 Echols Cir, Thomaston, GA 30286
(706) 647-0010
theshopga.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Gail Carroll
2 weeks ago
Very friendly, courteous, on time, and very nice to help me leave and pick up my car after repair. Called me to explain diagnosis and their recommendation. Problem was addressed, and hopefully, will not have this issue again. Will recommend to others that need a good car shop.
Adam Cochran
a month ago
Made my first visit yesterday morning for an oil change. Facility was very clean, and staff very professional and courteous. Work was thoroughly done, quickly and properly. Very pleased and will definitely be going back for my next oil change.
Julie Belliveau
2 months ago
100% satisfied with THE SHOP!!Great customer service and staffVery friendly and helpfulReasonably pricedEngine Repairs made quickly with no issues and car back to running great!Thanks so much!Highly recommended
Delia Cochran
a month ago
The service I received was thorough, courteous, and timely. I was informed on the issue and the recommendations to address the problem. My questions were answered which gave me a level of confidence as a first time customer .
Wanda C
3 months ago
THE SHOP, got my BMW up and running like a race horse lol..was told so many issue was wrong with my Turbo charger. Took it to these guys,and issue was fixed quickly. Thank you Seth for being professional, and on point with explaining the problem..I will definitely use THE SHOP again for all mechanics needs..
Dewayne Cook
3 months ago
These guys do great work and are very reliable. Always takes time to explain what's going on. Trey goes above and beyond in my opinion. Life long customer here.
Kourtney Vanalstine
2 months ago
I was in from out of town and started having break problems! They fit me into the schedule and had great customer service and fixed my car up! Also amazing pricing!
Oleg L
4 months ago
I want to say thank you to all technicians at The Shop!!! Magnificent work you ve done to my truck. Very experienced, great prices, excellent service and friendly staff!!! Highly recommend. Thank you again!!!
Hayden Conine
5 months ago
The staff was friendly, fast, and knowledgeable. However the work they performed was sub-par.I took my 2015 SS Camaro in for a muffler delete, but they didn t re-hang my exhaust, causing a lot of cabin noise and noticeable rattling from the exhaust outside of the car, especially on acceleration. With visible shaking and loose exhaust from the rear, especially on starting the car. When asked about it, they said that s the way it should be. If hung, then the welds could break resulting in an exhaust leak later down the road. Had to go to another shop to fix their mistake.Service: Exhaust
Kenny Ayers
6 months ago
Awesome work, communication, and comprehensive vehicle knowledge. A++++ would drive across the state again to have these folks work on my ride.Services: Transmission, General repairs & maintenance, Steering & suspension replacement, Wheel alignment, Oil changeServices: Transmission, General repairs & maintenance, Steering & suspension replacement, Wheel alignment, Oil change
Antoinette Bass
4 months ago
First time customer, excellent & timely service. Was advised to contact Kia dealership regarding findings, I did & glad I did, thank you, will refer Shop to someone else.
Chris Rock
4 months ago
Great customer service! Got me an appointment set as soon as they could get to me no hassle will definitely recommend!
Chasity Lovick
4 months ago
They were great at working out our pick up and drop off time..Didn t do anything until confirmed to..and was honest about the their services thank you.
Tommy Pattillo
2 months ago
Very trustworthy, very knowledgeable, very professional, family oriented, friendly ..hands down some of the best people you ll ever meet
Cody bridges
a month ago
Awesome service! Quick, communicative and very informative! Would definitely recommend and reuse! Thanks guys!
Leon Gradick
2 months ago
Great experience. Would recommend The Shop to everyone. Thanks for the excellent service.
Michael Ard
3 years ago
Put a transmission in my f250. Had to have the transmission cleared. Very nice people. He jumped right on it. 10 minutes I was riding. He quoted me on price but ended up only charging me half that. Answered every question I had. Really nice really good people. I will definitely be letting him do my services
Tracy Heines
8 months ago
Awesome bunch of ppl at The Shop. Seth took the time to explain everything to me and kept me informed about my warranty company. This is the second vehicle of ours they have worked on and I will go back to them every time. My extended warranty took care of my problem and they worked with the extended warranty company and once the parts came in, I took my vehicle in the next day and they got it fixed and working in a timely matter. I was very impressed at the short time that it took for them to put it in and get it back in the road
Mo
4 weeks ago
Great job as quoted. Pricing was reasonable.Will go back
William Wheeless
3 weeks ago
My first time with repair at the shop . #1 100% satisfied
Michelle Barrett
a month ago
Very friendly and efficient. Thank you for the A 1 service every time!!
Yeasmin Cherry
8 months ago
It's a friendly and professional business. They take their time making sure that your issues are fixed and they keep you informed of prices, etc. during the process. Trey, Sasha, Seth, and the entire staff rocks!!
Misty Lee
a year ago
The Shop is by far the BEST place to take your vehicles for any maintenance or repair needs! The staff is unlike any other! Very dependable, affordable and timely! We not only get our oil changes there but any other repairs we may need! The owners are amazing very friendly and always helpful! We look forward to using them for years to come!P.s Their The Shop air fresheners smell FANTASTIC!Services: Steering & suspension repair, General repairs & maintenance, Tire rotations, Brake service & repair, Auto maintenance
alan addis
6 months ago
I found The Shop online and after reading positive reviews I decided to try them. I'm glad I did. Nice people, nice shop, and fair price.
Susan Reddick
7 months ago
The Shop was right on our issue dead battery picked up my car, fixed it the next day and all is well now!! We will definitely use them again and share their info with our friends!Service: BatteryService: Battery
Shannon Beavers
a year ago
They were amazing. I felt like they honestly cared about making sure the problem was fixed and the job was done correctly. Every single person I interacted with was super nice, and happy to answer any questions I had. I will definitely be using them for all my mechanic needs from now on.Service: General repairs & maintenanceService: General repairs & maintenance
Roger Ellington
4 months ago
We would definitely do business with them again. Very clean and professional.
Casey Pittman
7 months ago
The Shop was a great place to do business with, they got my truck fixed up and back on the road in a very timely manner and I couldn't be happier with the experience. I highly recommend The Shop for any and all automotive repairs.Services: Air & cabin filter replacement, General repairs & maintenance, Auto engine diagnostic, Tire rotations, Vehicle Inspection, Auto maintenance, Battery, Oil changeServices: Air & cabin filter replacement, General repairs & maintenance, Auto engine diagnostic, Tire rotations, Vehicle Inspection, Auto maintenance, Battery, Oil change
Celestine Weathers
a year ago
They were efficient letting me know in advance what they thought was wrong with my car from the info that I provided over the phone, how much it might cost and even saying that there might be other issues. After checking it they called me to confirm what was wrong and the cost. It was what they had suspected. I was also given an expected time for it to be ready and it was ready. I was pleased with the service provided.Services: Electrical repair, Electrical, Auto engine diagnostic
Chris Bedford
a year ago
I will definitely be taking our vehicles here again.Straight forward and honest. Hard to find shops like that anymore. They didn't overpromise anything to get my business and went out of their way to get me back on the road. They worked with me to meet my limited timeline.I called on a Tuesday afternoon to see if they could diagnose and repair my daily commute car. I was going out of town a few days so it was a perfect time to get it repaired but short notice. I spoke with Seth and he said they were booked up but if I could drop it off Friday afternoon they would try and squeeze it in early the next week. He called me back Monday with the problem, what parts we needed, and options for how quick they could have the parts. We could wait for normal delivery or we could rush them in to finish it up.We decided to get the parts rushed in. Parts showed up on Tuesday and they stayed over to get the repair completed. I was able to pick the car up at 7:30 that evening. It was still on the lift and he showed me what the guys had done. It looked like better than factory work.Services: Exhaust, Auto exhaust system repair