Pro Parts Place

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brandon K
a month ago
I recently had the pleasure of experiencing outstanding customer service from Pro Parts Place, and I cannot speak highly enough of their team. After mistakenly ordering the wrong part for my brush hog, I was feeling frustrated and uncertain about how to proceed.However, from the moment I reached out to Pro Parts Place, their team went above and beyond to assist me. Not only were they incredibly understanding of my situation, but they also provided prompt and knowledgeable guidance on how to rectify the mistake.Their staff took the time to listen to my concerns and patiently walked me through the process of returning the incorrect part and selecting the right one. Their expertise and attention to detail instilled confidence in me that I was in good hands.Thanks to the exceptional assistance I received from Pro Parts Place, I was able to quickly resolve the issue and get back to work with my brush hog. Their dedication to customer satisfaction truly sets them apart, and I will not hesitate to turn to them for all my future equipment needs.I wholeheartedly recommend Pro Parts Place to anyone in need of quality products and exceptional customer service. Their commitment to going the extra mile for their customers is truly commendable and greatly appreciated.

  Wes Clark
4 months ago
Friendly and knowledgeable staff on phone. Knew what I needed and had it shipped to Texas within 2 days. Fit my Kubota perfectly and was reasonably priced. A great experience.

  Kyle Piche
3 months ago
Awesome experience. They were straightforward with all of their pricing and were very helpful with getting my tractor set up with everything i needed! Would definitely recomend Pro Parts Place for all of your tractor/mower/parts needs!!

  Darlene Jackson
3 months ago
Received an order this morning at mower depot in Waxahachie tx. And upon opening the package I saw a flyer saying thank you for your order and on the back of flyer I read the verses from Bible on how to be saved. I am so impressed that people care about others in this very sinful world. Thank you!

  Nancy Wilson
6 months ago
How Impressed how quickly received the parts. Even more impressed with the Godly brochure. So proud to see a company that stands up for our country.God 1st !!! Loved the verses on the pamphlet. If it reaches out to one lost person, it is all worth it! Thank you for the parts. But most of all thank you for your loyal, loving soul to stand up for our Savior!! Nancy and Larry Wilson little town of Woodland, AlGod Bless America! John 3:16

  Kevin Katz
2 months ago
Great knowledgeable customer service, great prices, great selection and an all around great experience for me, whether I purchased through Amazon, their website -propartsplace.com - or over the phone.

  Joe Simon
5 months ago
The blades were a perfect fit for my JD 54" mower deck. Good price also. But even better was your commitment to Christ and not afraid to tell it .

  Mark Counihan (OksanaandMark)
6 months ago
Needed a John Deere 48 inch deck belt. I own a older model of the zero turn went to the John Deere dealer and they really had no interest in helping found these guys on eBay gave them. The parameters I was working with and then hit up the park. five stars

  Joann Langenburg
6 months ago
Pro Parts Place sent our item immediately. We will definitely order from them again. Paul and I were impressed with their "Thank You For Your Order" sheet included in the box. Thanks you Pro Parts Place.

  Barry Austin
4 weeks ago
Very fast shipping and exact fit of parts!I would recommend this co. To anyone needing parts .

  Keith Mcfee
5 months ago
Great service and great to deal with. I really enjoyed the insert with the scriptures. The belt fit and it s back up and running!

  Douglas Van Dyke
a year ago
Words can't describe how well I have been treated by this company. In April 2022 I purchased 3 mower blades which were lost by the shipper who did not take responsibility and ProParts immediately resent the order to me, I started to install them in Feb. 2023 and the edge of one was not sharpened but unnoticed as they were taped together. I contacted them and 2 days later I had a replacement. The packaging is always superb and the quality of the blades is very high. I am very impressed and pleased. Thank you.

  Christopher Flaig
3 months ago
High quality products with a very reasonable price and a very friendly company that will help you to the best of there ability

  Mark Gibson
a year ago
I have ordered from pro parts place for years and have been happy with them and have told several people who I know have ordered from them too. I needed a deck drive belt and put my number in and two parts showed. Ordered but when arrived it was a belt for a 44 inch snapper not a fifty inch. Emailed and talked to them but blame was put on me for not noticing that belts shown were only a close match and that they do not stock the 50 inch belt but do show what they have. When company does a personal dig on my 25 yrs as a network expert has put a bad taste in my mouth. Website should state that you do carry that belt. I will not be back now and will spread the bad word. Josh I am leaving this here as your response is not customer service as I have done this since late 70s. Really question why I have tried to help expand your business these last few years. Don't worry attorney general's in MO and Georgia will be contacted as well.Best if luck...Mark

  Michael Murphy
a year ago
Very satisfied with the mower blades for my Toro SS5000.I will definitely buy these blades again in the future.But I'm most appreciative for the Bible Verses shared in the shipping package. Reading those verses , brings a joy to your mind ,and long day of mowing.Thank You.

  Glenn Cummings
3 years ago
They advertised a wheel assembly as a brand name product, Landpride. When I received it was not as advertised. Attempted to get refund from company. They would not refund. Attempted to go to BBB. The owner lied saying that just was a complainer and that Amazon took their side on refund which was another lie. I did receive a refund but only getting Amazon involved.

  Vonda Blount
2 years ago
Be aware that you will not only have to pay for return shipping if you make a mistake ordering, but you will also have to pay for the original shipping (taken out of your refund). You may have to call more than once to get your refund. I really wanted to do business with these folks. If you do order, you should probably thoroughly discuss your order with them personally, before ordering, to make sure it is correct. You may have to call more than once for that, too. I would have exchanged, if they had the correct part, but they did not, thus requiring the refund.

  Tammy J
a year ago
This place has the very best customer service. So easy to deal with. Quality parts. Will do business with them again.

  Tim Heady
2 years ago
My first time doing business with PPP. Good Ol Southern boys!! Guys were very helpful, answered all my questions with good hands-on advice, and got my order out that day. Item was exactly what I ordered, came quick, and I plan on using them again in the future!

  Stacy Parrish
3 years ago
They sell on Amazon where I ordered a belt for my Scag 48. The listing said it would fit. I did not. Not even close. Was actually for a Scag 52. Was given a UPS return authorization and sent the belt back. Never got a refund. After more than a week passed after my return arrived, I contacted Amazon for a refund. Paid $38 but only received $28 refund. This seller has yet to respond to my inquiries about my money. Where I live we call that a thief. I will NEVER do business with these thieves again! AVOID!

  Allan
3 years ago
I wish 0 stars was an option. I ordered wrong part off of them from eBay and sent it back for return 3 weeks ago. They don t answer phone or respond to emails. It was my fault for ordering wrong part and I understand that, but give my refund already like you advertised. What a bunch of crooks. Hopefully eBay will get involved and resolve this issue.

  Dale Nelson
5 months ago
Like the price and the blades are heavier duty than JD

  Craig Simmons
2 years ago
Awesome awesome service and superfast delivery ordered my part on a Thursday and got it Friday. I will definitely order from them again

  Jeremy Oliver
2 years ago
Good parts and people. Never had an issue with anything purchased. Will buy blades again.

  Ray Berrier
2 years ago
Order is late, p.p.p. never gave tracking information and no way to contact p.p.p., very poorly run company.Sincerely,Disappointed!

  Travis Wilkerson
2 years ago
Awesome people to be associated with. Not only are they customer friendly but also Christian people that love God.

  Jon Black
2 years ago
I had a great experience purchasing blades from Pro Parts! I will be going back!

  Lawn Barber
2 years ago
Great customer service. Large selection of products and quick shipping.

  Elizabeth Akridge
2 years ago
Great, honest people to do business with that care about the customers needs more than trying to make a profit from the sale.

  Terry Simpson
a year ago
Thank you sir for my x370 JD blades,Pretty strong Blades. Good price as well.