Wayne's Auto Repair and Towing

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Joshua
5 months ago
I must say, I ve never taken my car or truck here personally so, I can not review that in particular. I m sure they are phenomenal. I m a commercial truck driver & on the way to my pick up at a steel mill located near Wayne s auto repair, I broke down. While turning on to the street Wayne s auto shop my glad hand ripped from my trailer.I was sitting there for 2hrs. He came out of no where on his own time, on his own dime. He went out of his way to find a fitting attachment from a hardware store that we could use to run my trailer airline directly to my tractor glad hand. It was a temporary fix to get me rolling and he did just that. I was able to pick up my load and deliver it with the temporary fix. When he was done, I asked him what did I owe? He said nothing. I was shocked! The world we live in & it seems to be getting worst but genuine people like Mr. Wayne who helped with no bios but for the simple fact it seems he enjoys helping people. That made my day. We still have good people in the world. So, THANK YOU! Still trucking.From: JoshuaA1 Superior Trucking LLC.

  Joseph Chang
2 months ago
All I can say is that I am sooo happy I found Wayne! My journey to Wayne's Auto Repair started weeks ago after failed DIY repairs and unsuccessful attempts by incompetent mechanics. I called Wayne to see if he would be able to look at my car without an appointment and was able to get it fixed within a day. Wayne is always honest, caring, knowledgeable, friendly, reasonably priced, and truly prides himself in his work. I highly recommend Wayne's Auto Repair for all of your car repairs.

  Nereida Cottman
a year ago
Before and After pics included. I was recommended Wayne's Auto Repair and Towing as I was new to the area. I hit a deer right before the holidays and no one was able to even see the car. Wayne not only took it on the same day and assess all the damage he went above and beyond to work with my insurance and get my car back in a timely manner. He kept me informed every step of the way and helped in every way possible. It was such a relief in a time of such frustration. The whole crew is extremely kind and courteous. You are treated like family. Customer service goes above and beyond at Wayne's. They have a customer for life. Would recommend this shop to EVERYONE!!!Services: Auto body & trim repair, General repairs & maintenance, Body & Trim, Auto body & trim replacement, Auto maintenance, Oil change

  Julie
4 months ago
I called Wayne to see if he would be able to look at my car after it started overheating. Instead of me having to call for a tow, he met me and drove my car back to his shop after filling it up with coolant. Fast forward a few days and I m back in my car with it driving better than before. I can t stress how amazing it is to find a trustworthy mechanic that is truly a master at what he does. If I could give 8 stars in this review I would. My family and I won t go anywhere else as long as he s in business

  Elaine French
5 months ago
Goodness DOES still exist and it s right here in Suwanee! I was stranded and after calling three other tow companies in Suwanee (24 hours later and still haven t heard from them!!??), I called Wayne. He showed up in 30 minutes and helped with my battery. So grateful to have found him. Will definitely be using him for all my future car repairs. HIGHLY recommend!Service: Battery

  Rishi Malhotra
6 months ago
Honestly, I usually don't write review until & unless it is more than exceptional.More than technical expertise which Wayne & team has of course. Wayne is an amazing human being, he is honest, reliable & genuinely want to help people.I just moved from New Jersey to Suwanee 2 months ago. There were instances where he could have charged me anything & i would have paid that amount happily but instead of that he diagnoses the issue with my Jeep 2020 and suggested me all best possible alternatives. I dont think, I will go anywhere else till the time i stay here.....best wishes to Wayne & his team.

  Crash RipRock
7 months ago
Wayne is great. I ve know him for 30 years and over that time he s taken care of several cars for my family. He s honest and will find ways to resolve problems that work within your budget. I trust Wayne, and If you need any repair on just about any vehicle you should go see him. 100% recommended.

  Mason Gan
a year ago
I have tried another auto shop regarding the clunking noise from front end and I was told that they couldn't figure out the root cause (while suggesting 600 dollars brake job). Then found Wayne's auto on Google. I arrived his shop with an expectation of a big ticket item in suspension or steering systems. After a short ride, he immediately pinpoint the cause (wheel bolt/nut) and he drove out to get the parts to have the issue fixed right away. Then ran another road test with me afterwards. All problems gone, in and out in an hour with very reasonable charge. Definitely will go there for all my car repair needs.Services: Tires, Steering & suspension repair

  Emily Moore
a month ago
Super cool people with great, fast service. Good price and service. Will definitely go back when we need car repairs

  Khushboo Desai
a year ago
Wayne was the best person I have met for my car. He was very honest about the issue and gave a quick solution. He went out of his way to help me at a short notice. Would definitely reach out to his workshop for anything further!

  Cyndi Benson
a year ago
Absolutely the best!! We have used Wayne several times. He is always honest, caring, knowledgeable and friendly. He even called me on his daughters wedding day to check on my daughters car because he knew she was driving back to college. Who does that? A good man!Services: General repairs & maintenance, Auto engine diagnostic, Auto brake repair, Tire rotations, Engine repair, Vehicle Inspection, Auto tire replacement, Oil changeServices: General repairs & maintenance, Auto engine diagnostic, Auto brake repair, Tire rotations, Engine repair, Vehicle Inspection, Auto tire replacement, Oil change

  Shy MartinMcLemore
a year ago
Where do I begin . My husband and I are new to Georgia and Suwanee is where we call home! At the moment we only have one transportation and she stopped on my husband in the drive through line! Thank God no one was behind him and he was able to reverse out and get parked! We towed it back to our home and I was immediately looking to find a place to get our baby fixed. It s an 01 Tahoe and it has made it from Missouri to Georgia on several occasions in a two months time frame this year, so she runs like a champ. Since we are new we use reviews a lot on where we go to explore this beautiful area! Wayne Auto Repair Shop Reviews are exceedingly exceptional! All his reviews are recent and detailed as to why we chose him. Wayne was able to get a tow to our home and get our baby diagnosed and fixed in one day! We knew what the problem was but was hoping that it was not but when Terry (Wayne tow company he uses and by the way was fast and very professional) picked up our truck we told him what was going and he said Fuel pump, what we were thinking. Surely enough that was exactly the problem. Wayne and his crew was able to get our tank dropped fixed with a new fuel pump and filter. Fixed in a day everyone, which was Awesome because my husband had to work and he travels to Pendergrass. That s not all, Wayne took out the time to bring our truck and pick us up because we had no way to go get it, except to walk! My husband and I both discussed we would have NEVER received the type of service we received with Wayne if we were back in Missouri! In my book Wayne Auto Shop and Crew receive 10 Thank you so much Wayne and Crew for working tirelessly to get our truck back to us as quick as you did! May God continue to Bless your Business in the New Year and the Years to come!

  manvir ghangas
6 months ago
They are good in knowleged and they know what they are doing i got changed my 2008 toyota camry's transmission he gave me best price in area and now i put over 20k miles on it after changing transmission still work smooth no issue at all.Now my all cars going to his shop for repair love to work with himThank you for your service sir

  Nolen Seymore
a year ago
The other day my delivery truck's brakes failed while my driver had a full load. He was able to pull over safely to a parking lot. I gave Wayne a call and he exceeded all my expectations by taking care of me and my driver immediately. I just wish Wayne and his business were closer to me so he could service all of my needs. I highly recommend Wayne. Thanks again, sir for everything you did!

  KNGQ
2 years ago
Wayne really saved my car for real, went to some other big name places about a noise my car was making and they said they didn t hear or see anything, found Wayne online and took it to him and he rode with me, listened and THOROUGHLY analyzed the sound. I was on my last quart of oil and didn t even know it. Got me an oil change and some more tune up work under the hood for a very good deal. Good guy, honest man. Highly recommend.Services: Auto engine tuning, Oil change

  J. Chung
a year ago
If I can, I would give 6 stars! Wayne (owner) took the time despite his very busy schedule to insure all details are completed as requested. Sammy was also quite friendly and I am so glad I found this very rare high quality and honest auto repair service! Thank you.Service: General repairs & maintenanceService: General repairs & maintenance

  Stephanie Wren
4 years ago
I found Wayne online and the reviews was correct. He was AWESOME!!!! He went above and behind. He repaired my vehicle in a very timely matter and for afford pricing. His pricing is fair and his work is great. He informed me ahead of time my price. He also told me of additional work needed but did NOT one time hassle me about the additional work. I now have a mechanic that is the only one to work on my vehicles going forward.

  Chad Payne
3 years ago
I took my car to Wayne's Auto Repair and Truck that I was referred to by a family member. I'm glad I did. He easily saved me $500 or more. The dealership was going to charge nearly 150 to do a diagnostic check. Wayne didn't charge me anything for that. He even dropped me off at the car rental company and pick me up when my car was ready. He is honest and has fair and affordable prices and the turn around time was quick. I had to have the coil packed replaced, tune up and O2 sensor replaced for less than 500. Even check my timing belt and sent me pics. I highly recommend Wayne for your repair needs. He's gained a customer in me. July 2020 . I had some body worked done on my car and had my window fixed. Wayne's again exceeded my expectations again. He fixed my bumper, and fixed 2 dents on one side of my car and repainted. You can't tell anything was ever dented. Looks new. Saved me a lot money as well. I will definitely continue to use way Wayne for my repair needs. I highly recommend him. He's honest and does quality work. He's also very reasonable and fair pricing.

  John Schwartz
2 years ago
Best Shop in Suwanee! Wayne makes you feel like part of the family. He's the most honest and professional mechanic I have met in Gwinnett county, and he's reliably serviced my last 3 cars. Gods willing, he'll be my daughters mechanic too in the future. Thanks for the great help Wayne! Party On!!Service: Engine repairService: Engine repair

  trudy taddei
a year ago
I was referred to Wayne's through a friend a few months back and truly am thankful! My family, owns a transmission shop in Dallas, PA so my dad always preps me on what to ask and what to look out for when dealing with repairs and costs.I knew within a few moments of speaking with Wayne he was upfront and honest with his opinions regarding what needs to be done, what should be done and perhaps things that may not be so critical.I hadn't driven my Honda in over 5 years and even when I was driving it.. the noises it made were embarrassing to say the least.Not only did Wayne repair my Honda but he also drove it until he had the miles needed in order to pass my emissions.I was COMPLETELY SURPRISED when I picked it up from his shop..turned on the ignition..and drove towards home...SILENCE. Complete Silence! It drove and sounded like a brand new car..so smooth and quiet..Today I went there to have my AC checked out due to it not working..I arrived at 4:30 and left before 5pm. Within 15 minutes Waddy had filled my freon and fixed my sunroof..all very reasonably priced. I was also greeted by a little white dog named Chevy which I find cute because my family is all about CHEVY..no Ford lover's here.Thanks so much Wayne for being one of the very few honest mechanics out here.. especially being a female, they just know I have not a clue and you did not take advantage of this.Very Sincerely,Trudy Taddei

  D Cott
a year ago
Truly a pleasure to do business with. Had to get my wife from the airport when my car wouldn't start in the early hours of the morning. Wayne and one of his guys came right out, got it to the shop, switched out the battery and I had the car back by lunch. An honest man who treats you like family. Reasonable priced. A hundred percent recommend. Will be my go to shop for all my mechanical needs.Services: General repairs & maintenance, Battery

  Jono
a year ago
Incredible experience here. looked for appointment availability in the late afternoon and got in the very same day! Wayne is not only professional, He is also incredibly hospitable and definitely deserves all the praise he's gotten over the years. Looking forward to getting my car serviced here from now on.Service: General repairs & maintenanceService: General repairs & maintenance

  Sharon Shen
a year ago
Wayne was kind, honest and he treated you like a family. When I was panic to drive my car when it made a loud noise and had burning smell, I called Wayne and he drove in to check my car and he gave suggestions. Later the car was running normally. I felt so thankful to Wayne. Definitely use his service in the future.Services: Transmission, General repairs & maintenanceServices: Transmission, General repairs & maintenance

  Celisa Hudson
a year ago
Today I drove over an hour away to pick up some banners for a project I was working on. To my horror, when I walked back to my car, it failed to crank! It was 95 degrees, and I was sweating bullets! Not being from the area, I wasn't exactly sure who to call, so I googled a few repair shops nearby and saw Wayne's Auto Repair & Towing. He has a 5 star rating, and I know EXACTLY why after today. When I called, Mr. Wayne answered and I explained my situation. I stressed that I was from the Southside of Atlanta, so I wasn't really trying to leave my car, or wait until tomorrow to be seen. Mr. Wayne jumped right in and gave me the number to a partner tow company, and told me to call them, and call him back and he'd get me right in. Before calling, I tried to call my insurance to see if I could save some money on the tow, as I had roadside on my policy. Of course my insurance company was dragging their feet, and ~15-20 mins passed as I struggled to get in touch with somebody. To my surprise, Mr. Wayne called me back from his personal phone to make sure it was going okay, then offered to just come meet me in the parking lot where I was stuck! Not 5 mins later, he pulled up with Angel and a work truck and immediately diagnosed the issue. Turns out, I just needed a battery. They jumped the car and directed me to the closest auto part store and didn't even ask for payment. When I pulled up, I see Mr. Wayne walking out of the auto parts store. I was a little confused, but then he waved and said, " I already told them what you need! Tell them that you worked with me." When I walked in, they knew exactly what to do, and I even got a better price on my battery. I am willing to drive 1.5 hours to get all of my auto repairs done by Mr. Wayne. I have never experienced service like this!Service: General repairs & maintenance

  Karen K
a year ago
Wayne has fixed our cars for over 25 years. I wouldn t want anyone else to work on our cars. Between when he sold his shop on 141 and reopened in Suwanee, we tried other shops and were wishing Wayne s was still there. When we found out he was open in Suwanee it was such a relief because no other shop was the same. Wayne s Auto is simply the best. Look no further.Service: General repairs & maintenance

  Lantana Maryam Garba
4 years ago
My experience in this auto shop is beyond exceptional. I will give beyond 5 stars if given the option. Everyone is warm, courteous and professional I feel like I was home away from home anytime I am there. I knew I couldn't have been in a better place from my first phone conversation with them. Wayne's is not only about their business, they put your satisfaction first. Delivering excellent and quality service at an affordable price you won't find anywhere else! I appreciate you all so much I can't thank you enough.

  Sean Jackson
2 years ago
Was so lucky to find this shop! Wayne has ton of experience and did wonders for me and my vehicle. He only took a day to fix my engine and changed me the best price anyone could offer, highly recommended him for any engine problems!

  Mark Flanigan
4 months ago
Honest and knowledgeable. Highly recommend and happy to find my go-to mechanic.

  Raesonn W.
a year ago
Wayne and his crew run a fair and respectable shop. Quick turn around on the service and he is fair!!! Call him for your towing needs as well!! Great Shop!!!

  Buchy law
2 years ago
Wayne and is team are the best mechanics I've ever had. We have 5 different makes and models vehicles and they service all of them. He is very truth about all and of the issues I've had when it's come to my vehicles. I call on him and his team whenever I've had any issues big or small there isn't any they won't help you with. I won't let anyone else services my vehicles.Services: Steering & suspension repair, General repairs & maintenance, Auto engine tuning, A/C installation & repair, Air conditioning