O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sara Durst
3 months ago
My daughter lives 5 hours away and all her brake lights were out. She went to 3 places and all said they could not or would not help her. She went to O'Reilly's and Willie helped her get the correct bulbs, then even went above and beyond and replaced them for her. Thank you so much for your kindness and generosity.

  Carol McKenzie
2 months ago
They are very helpful and friendly. Been there a few times to have my battery checked out and on the last visit I ended up getting a new battery. I definitely will go back there.

  Scott Whorley
5 months ago
Always helpful. Manager goes above and way beyond his job description. Parts are normally there. And competitive prices. Definitely recommend this location.

  Goddess Garvin
5 months ago
I came in for a light bulb it was busy Joe still managed to help me he even put it in thanks soo much customer service at its best

  SMILEY SLEEP EXPERT
3 months ago
Needed wipers fast, they got me asap !!Had me riding again

  Dale Ahrens
a year ago
Sold us a faulty power steering pump, that caught fire and totalled our car.

  Ricky Maloy
a year ago
Stop using this company my friends brought one starter carried to o mechanic didn't work Carrie it back got another one checked around talked to a few people having issues as well and I lost my core charge on a power steering pump because of the flex card I used will know better next time and by the way since I can't get a refund just wondering who ended up with the money?

  Elise Blahblahblah
a year ago
I absolutely love this location on Northside Drive. Everyone here has been extremely helpful. Multiple times with multiple employees I've been shown personally how to do installs in my car to help me learn to maintain it myself as I go. It's allowed me to both save money and feel better about my own capability of changing out parts, and adding and changing out fluids, even some of the more complex ones. Any warranties have been honored and the one time a mistake on their part was made they did their absolute best to rectify the situation (brought a battery to be recharged after dying on me and it was picked up by another customer on accident. Was issued a brand new battery no problem.) Yall are great over here, please keep up the good work!

  Sydney Heino
a year ago
Kenbrill Holmes and Kevin Cooper demonstrated fantastic customer service with helping us check our battery life, replace headlights and rear wiper blade on our vehicle. Thank you O Reilly s for hiring pleasant, hardworking and dedicated professionals.

  Richard Knight (Ricky Knight)
a year ago
Costumer Service is fast and they usually have what I need in stock at that location. The costumer service representative was no as professional in manners as I expect from everyone. He made fun of me after I cleared my throat to speak to him. That was unprofessional of him.

  Shannon Marie Howard (Sha Sha)
a year ago
I Give 1 STAR Due To The Fact Of Having Emergency Car Issues At 11:15PM With My Infiniti & As I Pull Up To O Reillys To Get Service For My Car, Because ALL Of The Lights Are On Inside This Business With The OPEN Sign BRIGHTLY LIT UP I Assume They Must Be OPEN,, RIGHT?? Ummm NO, WRONG, So As I Have Car Trouble With No Time To Be Making Pit Stops Just Because OReillys Thinks It s OK To Interpret FALSE ADVERTISING & The FREAKING Doors Are LOCKED CLOSED ..Ugggghhh, So I m SURE YOU UNDERSTAND The REASON Of MY FRUSTRATIONS!!! Get Your ShiZNiTS TOGETHER OReillys, Cause THESE Days AINT NOBODY Got TIME For THIS KinDa BS, FRFR!!

  Shawn Jackson
5 years ago
Knowledgeable courteous and friendly staff. Most of the employees have been at this store for years. They will remember you if you become a regular, and they will remember your projects.I've been to every auto parts store in town .I worked for Advance Auto for three years and I always go to O'Reilly Auto parts first, and I seldom have to go anywhere else.

  Julia Hilliard
2 months ago
Don't know what they doing

  Kandy Turnmire
2 years ago
They helped my granddaughter, a freshman at Georgia Southern, when her battery died at the residence hall. Her battery was still under warranty (just barely), and they not only replaced it but had her follow them to the store so that they could check to make sure that her alternator was working properly. O'Reilly's, in general, provides the best customer service of any auto place. That's true of the ones that I have used in Chattanooga, TN and Trenton, GA, as well as this one in Statesboro. Going the extra mile for the customer must be a company policy!

  robert hurless
2 years ago
My first stop when I need something. Super friendly staff! They put time into finding what you're looking for. They don't half-a** helping you!

  Neal
5 years ago
My first place I go to for parts. These guys seem to know what they are doing compared to some, and are more likely to assist with helping out when others may decline. Overall I would recommend it over the others as a first stop when looking for parts. It is also a lot faster to get in and out than wally world.

  Larry Clawson
a year ago
Not much to say. Auto parts store. Not really looking to be wined and dined. If that's what you're looking for. Take your car to the dealer.

  Flo Wright
3 years ago
They went out of their way to help me with my check engine light on. Great staff, Pedro is a great team member. Highly recommend them!

  Mary Randall
9 months ago
Great place to buy car things and good customer service!!!

  Charles Woods
a year ago
Staff very helpful. Joe took care of my problem. If you need a part ...give them a try .

  Marie Collins
4 years ago
The staff has always been helpful and friendly. I really appreciate being able to stop by and have them check my car out before thinking about putting it in the shop.

  Tony Wilson
2 years ago
Salesman didn't have a certain part. It was gonna be 3 days before I could get it. He went to the back and removed it off a part that was in stock to get me going.

  Russ
7 years ago
Always preferred over the other shops, has consistent great prices. Though on the rare occasion they can have a oddly priced part. Staff is friendly and helpful.

  Cliff Howard
3 years ago
Contrary to the attitude of many clerks toward seniors,parts man Derrick was polite, patient, and knowledge. The result was a pleasant and most helpful encounter.

  Pastor Byrd
2 years ago
The parts salesman Zack behind the counter threw my part toward me across the counter. I find Zack to have treated me disrespectful as a customer in Oriley Auto Parts.

  Melissa Ricketson
5 years ago
They are friendly and very helpful.. I wouldn't shop anywhere else!! They even price match with other competitors!! Love O'Reilly's Auto Parts!!!

  Angel W
6 years ago
Staff very polite and informative. He didn't try to rush us so he could close up, but took extra time answering our questions.

  De Hagan
2 years ago
Each person that I have encountered has been professional, polite, and knowledgeable. They have very competitive prices.

  sakib iqbal
7 years ago
Looking for Castrol or Mobile 1 5W40 for my Audi A4. Wasn't available in there. They mid range of collection for auto parts and accessories.Sometimes they offer free car wash, free services. The also offer free OBD II scanning which is pretty good.

  Sunshine Malagiero
a year ago
Friendly associates. Always helpful. Clean store, well stocked.