Steve Rayman Chevrolet Auto Repair
4 (88)
2155 Cobb Pkwy SE, Smyrna, GA 30080
(800) 578-0732
steverayman.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Emily L
2 years ago
I am not often one to write positive reviews, but I felt my experience with Brandon Black at Steve Rayman Chevrolet was worth a positive review. I came in with a leaking sunroof. I had previously contacted other�auto shops and dealers, but was given the runaround. Brandon and his team stuck with me though the entire process. They worked with�me every step of the way to make sure I was well informed, and that I was getting the best deal�possible. This is the only dealership that I have ever felt comfortable trusting my repairs and service to. Everyone that I encountered at Steve Rayman Chevrolet was kind, attentive, and helpful. I would definitely recommend this location!
Tracy R
5 years ago
They have great seats to sit in while you wait, snack venues drinks and . I will always take my car back here. It is very hard to find an honest person these days and I am blessed that I found Sonya.I want to thank Sonya again she took very good care of me and we don't want to forget the mechanics that do a great job aswell. So if your looking for someone honest take your car to Steve Raymond ask for Sonya Tracy Reil
Jerzy Zielinski
7 months ago
Really good service . They git me in as a walk in on Saturday about an hour and a half before closing. Fantastic! Thank you kindly Scott and Miss D.
Jaymes Williams
a year ago
Dropped my car off Friday morning for a minor concern. By Saturday morning there was NO communication from them. After reading some other reviews I became concerned about this lack of communication so I made 3 attempts to get info Saturday. All failed so I told them I'm coming to get my car. They hadn't even looked at the issue yet. To top it off, a woman in front of me Saturday had her car there for a major brake concern since Thursday and they hadn't even looked at her car, either. Absolutely will not return for any reason to this dealer.
Pedro A Pecina-Maskill
2 years ago
The service shop reached out..made it easy to figure out payments and when I will get my truck back.. transmission repair is not cheap but it made my mind at ease....
Deb Burke
2 years ago
We stopped in the area for gas and an environmental break. Returned to the car still at the gas pump - ugh wouldn t start. We still had about 500 miles to go.Called this dealership. They worked us in, found root cause, fixed it, and on the road again.Brandon kept us up to date on the progress. Todd helped us reset functions and the convertible top after battery was replaced. So thankful for the great service!
alicia urieta
3 years ago
Bought my car here a couple of years back started bringing my car at the dealer for a engine light on first time was perfect got my car in and out second time brought it in for an oil change However this time they took 2 hours in a half to give me the car. I decided to go back and give them another chance since he did apologize and gave me a small discount. This third time was it for me, I waited 3 hours for a simple oil change. On top of that my vehicle was ready and the guy was no were to be found so my keys were at his desk for another 20 minutes. No apology, whatsoever my time is precious too. I'm very upset and disappointed I will never go back to this dealer.
Angel McClinton
4 years ago
The Service Department was Excellent ! Reid really took care of me and made me feel comfortable to know is was only going to take care of what was needed. I've had many horror stories being a single woman in this area. I know they are doing the right thing by me and my car. I would definitely recommend the ladies in Metro Atlanta to take their car there for True Service!
Tomika Boudreaux
2 years ago
Awful service. Poor to nonexistent communication on a 2020 vehicle in for service for something they failed to disclose and detect in the multipoint inspection. They sold my husband a lemon. These "professionals" handed him poor service and sarcasm on a platter. Didn't even care one bit about the trouble they've caused our family and the danger they put is in with this faulty 2020 Truck we purchased.The entire experience from Sales to Service needs a total revamp. Literally, every single touchpoint in our service journey was the absolute worst I have ever encountered as a consumer. We will be contacting corporate.
Ileana L�pez-Mart�nez
2 years ago
Highly recommend working with Brandon if you come here. He is helpful, honest, and gives you the best service and advice for future car service. Will come back if i can work with him.
Nugame Freshshit
2 years ago
I can't comment on the repairs yet because even though my truck has been there since 8/23/21 14:30 they've chosen to admire it from afar I guess thinking that It'll repair itself so I'm headed to dealership now 8/30/21 9:00 hopefully I'll be able to return the rental car soon
Amanda Carolyn
a year ago
Rudest people on the planet. They were rude to my tow truck driver and there is lack of communication between the advisors and the people who answer the phone. The reviews are indeed true.
Drew Campbell
6 years ago
I was promised treatment like a King. Some special vehicle Program was sent to me threw email. I attached it in the photos below. Spoke with sales rep on phone. Guranteed!guranteed! guranteed. Who was really nice by the way. Drove over an hour to get there. Sales rep on the phone told me to ask for Ivan once I arrive. This is who my "APPOINTMENT"is with. Once I arrived The man at the front door outside shook my hand. I told him I had a "APPOINTMENT" with Ivan. He then told me to come this way and have a seat. The man then walked in a glass walled office where Ivan and his friends were looking out of with BIG SMILES on there faces back at me. The Man comes back out and states that Ivan is "BUSY"And I was thrown to the Rookie salesman.Who had no idea about the WONDERFULBBQ payment reduction program.BAD BUSINESS buy a Chevy elsewhere.
John Dallas
2 years ago
Appoint for 90,0000 service made for 1.30pm i arrived early at 12.30pm needless to say they finished at 6.00 or 6.30 PM. I didn't eat before coming didn't think it was going to be all day missed my other items I needed to complete because I was at the dealership all day.
Benita Ford
9 months ago
Disappointed to know oil change is almost $100 for a small car. Overall service was excellent thought. Thanks to the Team!
Kendra Storm
11 months ago
Oil change and tire rotation...16k miles
Samantha Thomas
5 years ago
Professional, make you feel comfortable and not like you are being taken advantage of by them. I've been through that with other repair shops so it's very nice to go to a honest one.
Antonio Dixon
3 years ago
The technician that worked on my vehicle for the second time does not pay attention to detail and actually breaking one of my wheel caps without informing, not doing the tire rotation until I informed him that the job wasn't complete and Marten who's my guy had to have him do the job that I pay for each time I come there. Also this is the second time that my wheel lock has been lost after having rotation service. Am I supposed to keep coming there? If it wasn't for Marten I wouldn't.
Anthony Whitfield
3 years ago
Martin is always professional, timely, and friendly. Making you feel he is happy and pleasure to take care of you
Kahlil Gumbs
5 months ago
Beautiful Area well people!!
Ricka Pooh
5 years ago
I love Steve Rayman the main person that will take care of yuh is who I always go to Reggie look for him to help yuh he have patients and all thank you Reggie
Erica S (Honeybee)
5 years ago
Love this place! They always take good care of my car! Very nice and helpful staff!
DESIRE' MIDDLETON
3 years ago
Martin in the service department is the epitome of professionalism and customer care. Wouldn't want anyone else taking care of my vehicle
Topher Warren
5 years ago
Manager on duty was very helpful in getting me the best repair deal for my dollar. Went above and beyond expected.
Letisia Amadeo
5 years ago
Great service. The people there are friendly and helpful. Nice customer lounge too.
Demelia Evergin
2 years ago
I usually get great service with these guys friendly folks
Andre Kelley
5 years ago
Always a great experience here. Excellent customer service by the staff.
Petar Mahov
a year ago
The quickest Chevy service I've gotten recently.
Sabrina Moore
5 years ago
A beautiful place I would definitely will buy my other Chevy from here
Malla Reddy
7 months ago
Service was good and quick