Vaden Chevrolet Savannah Service

3.9 (85)

  9393 Abercorn St, Savannah, GA 31406
  (912) 927-8452
  danvadenchevrolet.com
  Claimed

Auto repair shop Auto electrical service Auto tune up service Brake shop Car repair and maintenance service Mechanic Oil change service Transmission shop Truck repair shop Wheel alignment service

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Marc Welhaven
2 months ago
Just had my radiator and some suspension work done. Dalton was my service advisor, and did an outstanding job from first meeting me to working with extended warranty company on my behalf. Couldn't have asked for better service!! Thank you.

  Shawna W
5 months ago
Relaxed atmosphere. EVERYONE here is very nice! I interacted with DAMIEN in Service; he was kind and helpful.If you're in the market for a car, come see LANGDON; his energy is contagious and his personality is stellar!

  Juli Amato
2 years ago
First I want to start out with how wonderful the men and women were at Dan vaden. I was caught between a rock and a hard place. I needed a new car, have less than good credit and couldn t find a co signer. I went in assuming nothing could be done. However Phillip and his team worked very hard to get me in a newer car. It may have taken a few hours but in the end I left a really grateful and pleased customer. They went above and beyond what they needed to. They were professional and truly helped to diffuse my anxiety. I came in defeated, and left extremely happy. I m new to the area, don t know anyone, and everyone I met made me feel like we had been friends for years. Thanks again to everything you guys did for me! I highly recommend if anyone s looking for a new car to hit them up, and ask for Phillip!

  L S
2 months ago
The staff was very friendly and efficient. They kept me updated on my oil change status.

  Theresa Lynn
4 months ago
The folks here at Vaden always make me feel like family. Between them and my Chevrolet I am well taken care of.

  Margie Washington
a year ago
As always in bringing my vehicles here, I have never had any form of negative feels or treatments. Everyone that I've came in contact with has always been friendly, gave respect and good vibes. The restroom, as well as the waiting area has always been clean and smell clean.I would recommend anyone driving a Chevy to take the vehicle(s) to the dealerThank you in advance,Ms. Washington

  Jose Molina
6 months ago
Very good

  Lawrence Saxon (La.)
a year ago
Dan Vaden in these parts is as popular as Darth Vader in others. The difference between the two is as light and day. At this particular location new quality and used Cars , Trucks , and SUV's have been traded and sold for as long as I have been alive. This beautiful location with its wide open sales floor and busy sales and maintenance staff have served this city well . I have recently myself bought a quality used automobile from this location. My gripe about the entire experience is that I waited so long to trade my car in . I've had a good experience with Dan Vaden Chevrolet somewhat better than Luke did with Darth Vader.. Darth Vader cut off Luke's arm Dan Vaden cut a hole in my wallet. May you fare as well as me..

  June Shapazian
9 months ago
was great today at Vaden Cadillac. First time with Chloe as service advisor. She was a great choice. Car returned serviced, clean, and on schedule.

  Billy Tomlinson
a year ago
Great sales people. Ask for Alberto, Julia or Greg and they will be sure to take care of your every need!!

  Charles Uncle Chuck Smith
a month ago
Everything was great and the employees were friendly and professional.

  Brantley Moate
2 years ago
I bought my car at one of their locations but they lost a customer today. Yesterday I called a trusted local business and asked about an oil change because I have to go out of town this weekend. I knew it was last minute, but they said if I brought it in first thing they could have it done by closing. That was great but would mean I needed transportation. I called Vaden on the off chance that they might have an appointment. They said sure! No problem! 3:00, 3:30, 4:00 I took the first appointment 3:00. It would take an hour or so to service. So I go in for the appointment expecting an hour/hour and a half wait at most. At about 3:15 the technician calls and says. We won t be through with your car until at least 6:00. Because we re backed up. I explained that this was exactly what I wanted to avoid. Don t offer quick turn around services if you can t schedule and provide them. I complained about the problem and was offered 10% if I wanted to reschedule. Thanks, no thanks. I would have been better off going with my first choice of a smaller local business. I have had my service at Vaden before but never again.Service: Oil change

  Alex Russell
3 years ago
Went to trade my car in for a Jeep and Cameron Vaughan worked magic and got me the exact deal I wanted. I would suggest any and everyone that s purchasing a car to ask for him specifically. He was outstanding when it came to customer service. I promise if you ask for Cameron he will not let you down!

  eli johnson
2 years ago
Took the brand new truck I bought from them in for its 1st oil change and they dented the side and left the oil filter loose oil leaked out of the engine all over my driveway before I noticed And have not yet fix the Dent. Have been back-and-forth with the service manager and keeps coming up with excuses and saying he will call me and never does. The 2nd time I took it in for my oil change they scheduled it for Saturday and told me they didn't have a lift big enough to rotate my tires. Reminded them again that the dent needs to be fixed and there's other issues with their truck like brakes squeaking and play in the stirring wheel truck doesn't even have 15000 miles on it. They said the manager would call me 1st thing Monday it is now Wednesday have yet to hear from anyone

  A Andrews
4 years ago
The service is good. The only issue that I have is when you walk in the building service reps don't speak and have you standing there until you say " Hey which person do I go to"? Some act like they don't see you,type on the computer with their heads down, either to not make eye contact or that they might be actually working on something. Overall, the service on my car is great.

  Brittany Cobb
3 years ago
I purchased my car February 6, 2021. My family and I could've died while driving this vehicle.I later found out there was an issue with a bolt in the rear suspension that was loose, which is like walking on a broken leg.I lost control of my suv several times with my children while driving on the home, which was 4 hours away. I was without a car for 4 days. I had to pay out of pocket for a rental and later refunded. They couldnt find my second set of keys. I had horrible experience.I have told them I do not feel safe in this vehicle.I was placed in a downgraded vehicle from the beginning and now they wont make it right by giving the vehicle I wanted from the beginning. Told me to wait until next year they will try give it to me then.I am not sure if they would have preferred my family and I not make it as living beings through this experience and have a lawsuit, or if they are willing to best address this situation.Which includes showing me they are a trustworthy place to do business by giving me the vehicle I have purchased.Please let me know how we can make this right.The reason why I turn in my last suv because they had a UNcertified cadillac specalist saleman sell me a basic vehicle that I was 25,000 upside down in. I gave this company chance after chance to fix this problem.To add to insult they (GM) off me 1,000 dollars accessory credit!!!!!!GM has deleted my facebook and Instagram post and messages!!!!!

  Tyler Mikulka
4 years ago
In short, do not take your vehicle here to get serviced. They had my truck for 8 days. I have called countless times, just to be greeted with a voicemail that I'm guessing does not get checked. Initially they told me they would not cover my services under warranty, when I questioned this I find out that they logged my miles incorrectly. If you have a vehicle under the GM umbrella, I recommend going to Critz GMC for warranty work. At least you get updates and a staff that is present there.I did speak with the service manager at Vaden, and he was very professional and helped me get a loaner when his team couldn't. It's a shame that his team isn't on the same level.

  Dee Williams
a year ago
They were great! Quick service. Before I could cross my legs to get comfortable my service for oil change, tire rotation was done.

  Meghan OReilly
3 years ago
Robert and his service team are absolutely amazing! Very professional, helpful & truly kind!! You can tell they truly care about the Vaden name and this community!! If you ever need to service your GM made vehicle this is the place to go!! Thank you!!

  Nathan Roman
11 months ago
Always great service, they was my car one of those occasion I was able to do an oil. To me that's going above and beyond.

  Chris Emerick
3 years ago
Bought a 2019 Escalade and also bought the extended warranty as well. I brought the SUV in four plus time for the same issues and all the times i was called to pick up the vechile and nothing was done. Nothing except an oil change and the last time that wasnt even done. EVERY time it came back with the same issues. Dash blacks out was the main issue. Ive been waiting now 5 weeks to get it back in and they keep passing the buck. Ive asked Neil Wilson the GM to contact me but for some reason he advoids me. I thinking they knew they sold me a lemon and now theyare supposed to honor the warranty and wont. Its sad to think you purchase a 2019 escalade with 13,000 miles on it and it doesnt run properly. Is this is the Vaden way ??????Chris E.Service: Engine repair

  Carl Priester
a year ago
2 of my sons Brought cars this month. Lonnie Done a great job putting them in the right carsDone a great job putting them in the right cars. If you go There ask for Lonnie, He will get you what you need

  Just Jess
2 years ago
Worst thing I have ever done was do business with these people. My mom regrets it. Another family member and his girlfriend. Im telling you do not do business here. Go else where. I am going to put a huge decal on this POS saying 'do not do business with chevy dealership on abercorn st'

  Charlie Jones
5 years ago
Horrible customer service and complete lack of respect for your time. I dropped my Silverado off on last Friday at 9 AM and when I got there they asked if they could keep it overnight in case they had to finish it up on Saturday which I said was okay. When I called Saturday morning, I could not get anybody on the phone in the service department. After several phone calls, I finally got in touch with someone from service and they said that my service advisor was off for the day and my truck was not ready. I picked it up that afternoon with zero work done on it. There is a reason their reviews are God-awful and it is due to their pathetic management and customer service. Save your time and money and go to another dealer.

  Joseph Nelson
6 years ago
We thought we had a warranty on the car, so my wife brought it here. My wife took the car to get a fan put in. Told them exactly what was needed, since I already had the car diagnosed at work. We found out that our warranty didn't cover the fan. They charged my wife $115 to diagnose the car. They will rip you off to get your money.

  Freddie H Gilyard
3 years ago
Repaired front and rear bumpers. The finished product was well done. Most impressive was Ashley, my representative in the auto body shop. She was knowledgable, responsive, informative, and friendly.Service: Body & TrimService: Body & Trim

  Tarnashia Moore
5 years ago
Giving one star is to generous I just waited there for 3 hrs and they hadn't touched my vehicle. DO NOT TAKE YOUR CAR THERE THEY CARE NOTHING ABOUT YOUR TIME AND GAVE A WEAK APOLOGY. Keep in mind I asked the service rep repeatedly about my vehicle and he lied and lied!

  John Florence
3 years ago
RUN!!! The dealership agreed to do some work after the sale. Three weeks and six days later all I get is "Sorry " My sales person won't even take my calls!I paid $500.00 for a hitch to. Be istalled!!! Took my money and gave me excuse after excuse!!!

  Mary Oliver
a year ago
Radiator need replacing as well The manager and staff ms.shannon was very nasty and rude and seem racist to me I will never bring my mother vehicle back there I will not refer anyone to them eitherService: Engine repairService: Engine repair

  Shawanda Calhoun
a year ago
I always use thus dealership for my car to be service. Awesome staff and techs.

  Opening Hours

Monday 7:30 AM-6 PM
Tuesday 7:30 AM-6 PM
Wednesday 7:30 AM-6 PM
Thursday 7:30 AM-6 PM
Friday 7:30 AM-6 PM
Saturday 8 AM-6 PM
Sunday Closed

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