TRINITY AUTOMOTIVE GROUP

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  John Olivet
7 months ago
They did not keep up their word about what they sold. I am on the hook for a twelve grand auto loan on a car that after the first two weeks died on the side of the road. I have tried to get this fixed by their own shop and got no results. After picking up my car that still wasn't running right I took it to another shop and found out the problem. I advise everyone to stay away from this seller they are doing their best to scam and deceive people.Apparently these reviews are so important that I finally received a call from the owner that I had better recent my post or he would air my "dirty laundry" so I'll do it for him. I have never used credit to purchase anything before this car. I always paid in cash for my cars. So I had no credit, not bad just none at all. And as for the help he will refer to it consists of having my car towed to his shop and the codes of the computer wiped. No repair, no actual solution, just here it turns over again.

  Hailey Hoss
7 months ago
SCAMMERS AND CRIMINALSMy husband bought a truck from Shannon (salesman) on May 13th. We went to the probate office to purchase a tag and we were told the dealership did not provide the title. We also got a letter from our loan company stating they were not provided with the title either. I called Vidalia and they said we needed to speak to the title clerk at Trinity Automotive Group because they owned that dealer as well and our paperwork was sent there. We called British (title clerk) at Trinity and she told us she would handle it. Another month goes by, mind you we have been calling several times a week to check on this, and still nothing has been done. At this point British refuses to talk to us and says we need to speak to the owner of the dealerships about our title. So I ask for his number and she will not give it to me. She said she will tell him to call me. Another couple weeks go by and I hear nothing from Dave Anderson (the owner) so I call and ask for the manager and I am sent to Chase Anderson. Little did I know at the time that Chase is Dave s son. Chase tells me he is trying to get Dave to call me but still refuses to give me his contact info. We waited weeks on a phone call from Dave and it never came. I ask Chase and British if they even have my title and they tell me they don t know anything about it and to wait for Dave to call. So I hired an attorney and started digging. Look up the name Dave Anderson and I ll tell you what you will find. A former South Georgia auto dealer has been sentenced to nine years in federal prison for submitting false documents to obtain car loans for customers, cocaine distribution, money laundering, and tax offenses. My attorney sent a letter giving them a certain amount of days to send the title. They finally send the title but the sales tax check was not included. I already paid the sales tax to them when I bought the truck. I called Chase (because he refuses to give me his daddy s number) i told him to send my sales tax and I asked if he knew the owner of the company that he works for is a criminal and that he also defaulted on his floor plan and is not allowed at any car auctions anymore. He told me that Dave Anderson is a changed man and an outstanding member of their community. All I could do was laugh. When my sales tax was mailed to the probate office they gave me a print out of what they were sent by the dealer. Tell me why the paperwork I was provided with from the dealer and the paperwork that probate was provided with by the dealer were completely different. Dates and names all different, nothing matched. Dave Anderson, Chase Anderson, and British Davis are all scam artist/criminals. Chase and British act innocent but they know what is going on. British had the nerve to say that me and my husband have been a headache to her. This has been not only a headache to me and my husband but a financial and emotional burden for my family. Not to mention we are trying to sell the vehicle and found out it has been in a wreck where the airbags were deployed. And of course that was not on the fake car fax that we were given by Vidalia motorsports. Please beware of these horrible people. I hope my story can help all of you to steer clear of these crooks.

  Cameron Cietek
a year ago
Hands down the best car buying experience I ve ever had!! Had complications with financing and they let me borrow one of the other cars on the lot to get to and from work! SO GENEROUS!! They were patient, kind, understanding and gave me an amazing deal on my beautiful truck! Not your average used car dealer. I felt like I trusted both salesmen Spencer and Chase. Highly highly recommend these guys!

  RUNDMK13
8 months ago
Hany is an awesome guy that will help you get into a reliable car. My credit is not that great but Hany worked with me to get a great car at an affordable price!

  Zach Lemke
a year ago
A buddy of mine recommended trinity automotive following his new vehicle purchase and I was hesitant but my wife s vehicle decided to just about throw in the towel Monday headed back from Macon with the kids in the car so I had to get her a new car that was reliable. I called up trinity on Tuesday morning and spoke to Spencer. He collected all the information and told me he d follow up later that day (which he did) to let me know what he d be able to do. I have been denied by every single dealership I ve been to because of credit and my trade in carrying so much negative equity so I didn t really expect to get approved. He was able to get me approved accepted the trade in and got me a really low down payment and kept in constant contact updating me on everything 2-3 times a day until the vehicle arrived and it was time to sign the paperwork. Was a fantastic experience and I ll definitely be back when the time comes to get a new vehicle and will absolutely recommend trinity automotive group to anyone in the market for a pre-owned vehicle

  Duane Oglesby
a year ago
Yes, let me share my experience. I bought a vehicle from trinity August a year ago well couldn't ever get a tag well finally after a year of payments they tell me I need to bring truck back. Can't get a tag because truck can't pass inspection. Long story short and there's a lot more, now I have a lemon. I'm reporting them to the better business bureau and anywhere else that I can. So you might want to stay away from there and stay away from Spencer Hood, he's bad news. Good luck

  deuntae scott
3 years ago
Not gonna lie, probably the best car buying experience me and my wife have had. They sell USED cars, but they stand by their vehicles. They ensure you are happy before you leave. They work with the banks, they have buy here pay here options that are fabulous. Last and but certainly not least, they re NICE and HONEST!!!!. The owner met me at the door and shook my hand and invited me and my kids in. They had the most welcoming and cordial staff. Jason the sales professional, took his time and got to know us as a family before he ever let us set foot in a car. He gave us the best options to fit our budget and monthly payment cap. He didn t push and allowed us time to make our own decisions with the options that were presented. This is the most honest review I could give. If given another opportunity I ll go see Jason first.

  Ashley Sumner
3 years ago
Very friendly and respectable. Helped get my boyfriend into what he wanted! Christian centered and willing to do whatever they can to help you! Highly recommend. We dealt with Dave and Jason, both have excellent customer service. 10/10 recommend doing business with them!

  Juan Troche
3 years ago
I called Dave; early morning to inquire about a challenger RT he had on his lot. He gave me information on the car and I told him I d be there later after work. I arrived and we took the car for a spin. The challenger was in GREAT shape and Dave worked out a deal for me that I just couldn t say no to. Paperwork was a breeze and I was on the road that same night with my sweet ride. . I highly recommend people come to this dealership and check out the inventory. Customer service is awesome and you definitely don t feel like you re being sharked into anything that you re unsure of. Very pleased with my purchase. Thanks guys.

  Patricia Fleming
2 years ago
We were very Pleased with the service we received at this facility.The Owner and Employees were very friendly and helpful to our needs and to our financial situation.I would highly recommend this Car Dealership to everyone!!!Thank You Dave and Jason for all you done to help us purchase our New Car!!!

  Lori Holdorf (Jerziegurl732)
3 years ago
I've been to many car lots and this one, I have to say was one of the best! They did everything they could to get my boyfriend into a car. He's now happy that he feels safe driving his new vehicle. Thank you all for your awesome service!

  Braxton Braun
7 months ago
In February I bought my 2015 Chevy Silverado from here it had problems from the get go and I accepted the lowered price with the thought if it died it d be warrantied the warranty covers barely anything that went wrong with my truck and now my engine has locked up not even a year after the purchase and I have no words to Describe how dissatisfied I am

  Daidrienne Simmons
3 years ago
Man listen here yol better pull up in Pooler GA IF YOU NEED A RIDE. GREAT DEPENDABLE VEHICLE WITH THEY OWN AUTO Mechanic SHOP. AND the DOWN PAYMENTS/monthly payments is probably gone be the best lowest in town. Don t got enough for down payment o problem they gone put you in dat vehicle you want before you leave.

  Katrina Adams
3 years ago
Won't He do it? Yes, He will!!! I've been without a car for a long time. I prayed and held God to his word. One thing I know... He's faithful! Congratulations to me! Thanks to the best hubby in the world!!!

  William O Donald
3 years ago
Had an awesome buying experience, although I didn't have the best credit they worked with me to get a great car. I will be recommending you to my family and friends. Thanks again.

  Destie Priester
2 years ago
I was in desperate need of a reliable vehicle as to get my elderly mother and a friend of mine that had a stroke several years ago to and from doctor appointments and to assist them in doing errands. I was highly skeptical that I would get a car. I prayed for a long time. God sent me here. I will say that these guys will do EVERYTHING in their power to help you get a vehicle. I thank God for them. I would HIGHLY RECOMMEND Trinity Automotive Group on Dean Forest Rd. To EVERYONE I hear that needs a car.

  Robert Wiggins
a year ago
THANKS DAVE,S SPENCE,CHASE AND THE BEAUTIFUL LADY THAT GREETED ME, GREAT DEAL ON A CLEAN USED COMPACT SUV,I HIGHLY RECOMMEND THAT IF YOU NEED A VEHICLE GO SEE THEM ON HWY 17 SAVANNAH,GA MY SECOND VEHICLE FROM DAVE THANKS

  Cynthia White
3 years ago
The service was really great Jason didn't give me any hassles or any problems when I went to buy my car he was helpful and just wanted to get me in a nice car.Theyre cars aremy overall experience was id highly reckoned them everyone was very friendly and I was happy very dependable

  Brittany Sahlberg
3 years ago
I had the best experience with the owners wife! She is so sweet and beautiful. Its a very family oriented atmosphere! Definitely need to check this car lot out! Definitely a happy customer!

  Patrice Simmons
3 years ago
I had a great experience at Trinity. They helped me find something affordable that s good with my budget. Highly recommend people to come visit if looking for a be vehicle. Staff is kind and won t waste your time!!

  Thereal Phresh
3 years ago
Very much will be purchasing all my vehicles from them. Treated me like family from the second I got in the door. Had me sold on a vehicle I didn t come to see, and sold it to me in less than an hour. I love these people just from the couple of hours of business.

  Joseph Rinker
3 years ago
What an experience, no pressure sale, my salesman was 'shorty', he couldn't have been more helpful even when I discovered a small issue with the test drive it was taken care of immediately. I am actually going to be purchasing another vehicle from Trinity, thank you guys for a very pleasant experience

  Joey Reynolds
3 years ago
Great group of people! Always willing to help go that extra mile and find what's perfect for you! Sold me on customer service alone! Definitely will make a call for my next purchase!

  Joyce Flagler
3 years ago
Tara did a great job putting up the Christmas decorations. I loved the spirit reviving music, Dave and Meshon exuberated brotherly love. I just had to sit in those cars to get my picture took. Ya'll need to go on down there and give those cars a look.

  Shannon Mosley
3 years ago
Dave and Tara Anderson are awesome at what they do and put 120% effort and service to their customers. You will always be pleased with this dealership and business overall!

  Shymeria Eady
2 years ago
When I say amazing??! I thought there was no way shape or form that I would be walking out of here today with a car. Boy oh boy when I tell you God is good and so is this ENTIRE staff. Come in today! You won t regret it!

  Michelle Stanford
3 years ago
Dave is a very good guy. The whole staff is wonderful. They also have a nice selection of vehicles to support your needs

  Rene Garcia
7 months ago
The worst place to get a car financed selling nothing but broke down cars

  Ronnie Lewis
a year ago
A+ service quick friendly awesome people. Please come on down and see them you will not be disappointed.

  Patrick Hede
2 years ago
Can t believe how easy it was to get a car from here never felt pressure and my boi mr Jason made sure I got the truck I wanted was given crazy price all over town but thay worked with me and my budget and got me in the truck I wanted great experience overall