Mitchell's Automotive LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ray Oliver
4 days ago
My jeep s radiator blew and a few local shops recommended this place for Jeep work. Even though I brought it here with no appointment they had it fixed the next day and for an amazing price. Walked me through the work they had done and the customer service was excellent!

  Bosey Carter Jr.
5 months ago
If you're looking for a professional, fast, honest, reliable automotive shop with reasonable prices, then Mitchell's Automotive is that shop. It came highly recommended by a close friend and, I will definitely keep their phone number in my cell phone address book. Thanks again guys.

  David Lowe
9 months ago
Brought my car in to have my AC checked. Performance of it was dropping every day very rapidly. They quickly found the issue, ordered the parts I needed, and got to work. Only took them two days, and they really had to take a part a lot of stuff.. Entire front end and dashboard inside the car. Got my car back in the condition I brought it in, which is always nice, and AC is blowing ice cold like it should be now. Usually go to the dealership for certain things, but any extra work I'll definitely be coming here! Waiting area was kept clean with a couple little snacks, water, and a coffee maker. Staff was also very polite and professional. Highly recommend.

  Julio Frank Jimenez
7 months ago
My initial visit to have a pair of window regulators replaced went well. I waited in the clean, comfortable, customer lounge while the work was completed. I appreciate the way I was treated, and the quality work I received at a fair price.

  Wilmer V.
2 years ago
Bad experience with them. The person who works at the counter dropped my wheel (Lexus Wheel), because of the fall it made scrapes and he continued as if nothing had happened. I talked to him and he said he was already like this. I do not recommend that place.

  David Boeck Jr
10 months ago
Can t say enough about this shop being one of the best I ve ever used. Professional, courteous, and knowledgeable service is all I have ever encountered at Mitchell s. They have done both large and small repairs for me over the last 6 years. Everything has been top notch, from a total engine replacement to installation of tires. I m a very satisfied customer and I recommend this shop!!!!

  Joseph Kressly
2 months ago
Had a Jasper engine installed and they did a great job. Highly recommend them.

  Cari robbins
4 months ago
I own a wrangler and frequent Mitchell s. They always go above and beyond to meet my car s needs and work with a difficult schedule!

  Parker Metcalf
4 years ago
...Dustin and his Crew are first class! They installed a new Corsa Sport Exhaust System on my 2012 Corvette. They were true professionals, very meticulous and reasonably priced! They deserve 10 Stars!!!! I highly recommend Mitchell's Automotive....they have earned my trust. I won't take my cars to anyone else!

  britney frazier
a year ago
I have been using this shop for 10 years on 2 different vehicles. I have referred a few family members and friends from a simple oil change or tune up to major issues they have always been reliable and they are flexible with repair schedules. There are times when they are really busy but they do great work! Their prices are reasonable and affordable and I ve even gone in asking for services I did not need and they let me know what services I needed. With dealerships drastically overcharging and suggesting services you don t need this is the place to go. I have not experienced that here and I ve asked for quotes they have always been honest about pricing and consistent once the work is completed sometimes the price is less than the quote. I m knowledgeable about cars and service pricing and they do not take advantage of their customer. Thanks so much from a loyal customer!Services: Air & cabin filter replacement, Tires, General repairs & maintenance, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto engine tuning, Tire rotations, Wheel alignment, Brakes, Air conditioning, Vehicle safety inspection, Auto maintenance, Oil change

  Straten C Morris
a year ago
Wonderful experience here. AC in my Tahoe went out. They had me back up and running quickly, with a fair price, and super quality work. 10/10 highly recommend using this shop!! Will definitely use them for future automotive needs.Service: A/C installation & repairService: A/C installation & repair

  Elizabeth Semkiw
a year ago
We were traveling to Florida for vacation when our car broke down. The staff at Mitchell s went over and above in order to get our car repaired and back on the road in as short of time as possible. The staff was great and worked really well with us to get the job done! Super grateful for their business and couldn t have asked for a better experience!Service: General repairs & maintenance

  Alaila Baca
a year ago
An estimated price was done over the phone to see if they where able to fix my car. I also told the person over the phone that I was referred to them by another mechanic who already did a check on the car and told me what was wrong with it, so I did not need it rechecked. The person over the phone gave me a price and said that he was high balling the price to be safe which I was fine with. However I did receive calls while at work saying that the price was gonna be way over the high ball estimate. So I called them back telling them I found another place that can for sure change my battery for way less then their high ball offer. When I came to pick up my car the person refused to give it to me until I payed $59.95 or in other words $60, for them checking my car in which I already told them what was wrong with it needing no maintenance check other than to see if they had the wrench to change out the battery. I m sorry for assuming that to check to see if you had a wrench to fix my car would be free cause out of all the auto shops I ve been to they never charged me for doing a checkup to see what was wrong or if they where able to fix my car. So yes I thought $59.95 was way to expensive to check if they had the needed wrench and where able to replace the battery, which at the other places only took 5 minutes.Services: Auto engine diagnostic, Battery

  Steve Hoyle
a year ago
Mitchell's automotive saved our butts! With a full days drive ahead of us to start out vacation, we had a bearing fail and the team at Mitchell's fit us into their busy schedule and repaired our truck and got us back on the road within two hours. Their service technician even worked through lunch. They went above and beyond what we expected.We are so grateful for their service and we recommend them highly.

  Chandler Morris
a year ago
I want to start off with saying I cannot recommend Dustin and his team enough! I ve never been treated as good as I have here anywhere else, they re attentive, informative, and masters in what they do! Will continue to do business with them!!! Thank y all very much!Service: BrakesService: Brakes

  Deb DeLow
a year ago
Very courteous. Price as expected. This was my first time here and l was concerned as l am also new to area and needed to find a trustworthy mechanic. I heard their interactions with other customers and thought they were honest and fair. I'll definitely return there for my automotive needs.

  Leighann Adams
a year ago
Shout out to Dustin for great service and communication. Our daughter is in Savannah at college. We are 5 hours away in North Ga area. she had issues with her exhaust, her dad is auto technician and only one to ever work / service her car. This being during middle of a week Day panic call for a crazy noise and vibration we couldn t get down there to fix it As quick as she needed for school and work. I called spoke with Dustin felt comfortable sending her there after I spoke to him. They sent my husband pictures of the repairs During and after. And called him as well when car was done. very reasonable on the price and she was able to get in that morning wait during the repair and they got her back on the road. Highly recommend These guys and this shop will be our go to while our Babygirl is in Savannah.Service: Auto maintenance

  K Jenks
2 months ago
Awesome Great Energy. Will reccomend great service.

  samantha c
7 years ago
Awesome service. Myself & my family have been going to Mitchell's for a very long time, fast service, super nice and patient with me, and had my car fixed up in a timely manner. For the price of new tires, an oil change and a bunch of other little things - they out quoted other businesses. Go to Mitchell's if you want high quality work! Barry & the rest of the team are awesome & provide awesome customer service.

  Kyndall Curl
4 years ago
I've done business with them for 5 years and never had a problem until this week. Took my car up there to get the mufflers and exhaust manifold gaskets replaced because they were rotted. Once it was finished my father picked up the keys because I couldn't make it before they closed. Finally got there to take the car home later that night and when I got in the car, the steering column was falling into my lap, the car would no longer go into park and all the belts were squealing so bad I couldn't hear the exhaust anymore. I contacted them the next morning and they said they were not responsible for it and would not fix it. I had to have my father take his chances on driving it back to my house and hope it made it when I drove it to Mitchell's perfectly fine the morning before. Now I am having to take it to another shop and pay them to fix what Mitchell's has messed up on my car. I know it is an old car and things can go wrong, but I've been driving this car back and forth to Richmond Hill and Hinesville for the past few weeks since I got it with no issues other than the exhaust. When I asked how it is possible it was in that good of shape before I brought it to them and now it's unsafe to drive, Barry became rude and told me he would not do anything else with it. I used to recommend this place to friends but now I am telling everyone to stay as far away as possible. I never write reviews but thought this needed to be done for other customers.

  Christian Wise
5 years ago
I took my car in yesterday for the first time after hearing good things about these guys. Made an appointment to have a few things taken care of and was relieved to have it all done in a timely manner and at a great price! I'll now recommend Mitchell's to anyone needing work done on their vehicle.

  Phillip Jones Sr
a year ago
If you want it done right go nowhere else. Honest, reliable, dependable and courteous. Repairs done in a timely fashion. Not cheap but worth the money! These guys rock!

  Christy Wilbanks
3 years ago
This was the worst experience I've had with any mechanic since I moved to Savannah. I had called almost two weeks in advance to make an appointment. When I arrived, at my scheduled time, I was told that the car wouldn't be looked at for about an hour and then an alignment would take another hour. My appointment was 30 minutes after they opened. I expected to wait on the services to be done but not for the car to be seen. What was the point of an appointment? After an hour, I finally see my car being pulled out of its parking spot.Two more hours later, after sitting in a hot office lobby with no way to leave, an employee approaches me. He says that I do not need new brakes and that my alignment has not yet been done. I told him not to worry about it. After three hours, I was not sitting in there anymore. I paid my bill and got ready to leave.I walked to my car and started it. There had previously been a ticking noise from a fuel purge valve. I told the man on the phone when I scheduled the appointment that I needed one to give ample opportunity for it to be ordered. When I started my car, there was still ticking. The purge valve that I had previously was still in the car. I checked my receipt and they had not charged me for that but with the price I was charged, I had assumed it had been done.Overall experience:I sat in a barely air conditioned office on a 90 degree day for 3 hours just to have my oil changed. What I asked for was not done. I was charged $100 for CHECKING alignment and brakes. Checking and an oil change took 3 hours when there was an appointment made. I will NEVER go back. I'd be better off going to Wal-Mart Auto.Service: Oil change

  Val Jane
5 years ago
we were traveling on I-95 after a long ride from Vermont to Florida. My car was having issues and overheating which definitely raised our anxiety level. We got off at the nearest exit and were directed to Mitchell's Auto. This place was a godsend, not knowing where we were and being road-weary. Barry answered all our questions and put us at ease. He calmly figured out what was wrong, replace the radiator and got us back on the road within a few hours to complete our trip with the car running perfectly again. This repair shop is honest friendly and professional. I would not hesitate to recommend them to anyone if he was where I lived he would be my go-to mechanic. thanks again to you and your staff. you guys are the best!!! And we are enjoying our vacation thanks to you!!

  Eyre McKenrick
4 years ago
A good mechanic is as important as a good doctor these days. Mitchell automotive is trustworthy and reasonably priced. The fact that it s family owned and operated means among other things the customer won t be placed on hold & calls get returned promptly.Highly recommended!

  Keith Ware
6 years ago
Great customer service, honest, quality work, and fair prices. That is all you need from a shop. My family and I have taken our cars there on multiple occasions for multiple issues. I always leave happy. Whenever someone's needs ANYTHING done to their vehicle, I ALWAYS recommend Mitchell's.

  Brandon Quillian
5 years ago
It is hard to find a good, honest Mechanic. I went to Savannah Tire for years before they were bought out. They have since become no better than national brands (over priced and untrustworthy). I was recommended to try Mitchell's. I drove by the place perhaps hundreds of times but never considered them. I am glad I gave them my business. I went in for an oil change and to get some small lights installed. They were fast, friendly and affordable. They even have free coffee and Wifi while you wait. If you are tired of the other guys, these guys are great.

  Gary Holley
2 years ago
Barry and staff are top notch. First rate service, fair prices. Have known and done business with Barry for over twenty years. Will continue to take all my automotive needs to Mitchell's.

  Charles Stewart
6 years ago
Had my wife's car blown tire replaced with a new tire they purchased for a specialty rim. It took them less than 25min. for $25 to place it on the time itself. Great coffee! and new facility. Ask for Garry. Recommend!

  Will
3 years ago
Brought in my car same day after calling. Tire was leaking air and I wasn't sure why. In a half hour after they took my car, they rolled it out. There was a nail in the tire, which I didn't expect because Valvoline told me there wasn't a nail before rotating them.Excellent guys, very calm environment.