Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Michael Brown (MIKE 5000)
2 months ago
I ordered a blower motor for my 04 Toyota Sequoia. It came in within 4 business days. They called me when it arrived to remind me, and it took another week and a half for me to break free from my busy schedule to stop by and pick it up. The part is very clean and works perfectly fine. Thank you, LKQ.
Remus
3 months ago
Super friendly and was willing to help if I needed it. Gave me a print out of the location of the cars I needed and they were all in the right spot other than one. Other than that great prices and people.
Travis Smallegan
5 months ago
Ordered parts online and was advised the parts would fit. They did not. The returns were easy but it's difficult to get your refund in a timely manner.
Deborah Rushing
3 months ago
Sherry and Joe were just awesome!! They were so knowledgeable and so very helpful. Thank you so much!
Miss Katie
9 months ago
Awful! Awful! Awful!!!!!!!First, they don't have a phone so you can't call and speak to anyone at the local office. Even if you go up there and ask for their number, they'll tell you they don't have one. The 800 number directs you to someone in a call center who only says go to their website. Second, you go to the website and it shows 4 cars compatible with yours. When you actually get to the yard, those cars are gone. If i didn't have a phone with customers calling all day, you better believe my website would be 100% up to date! Some people are not mobile and have to find a ride out there just to see the compatible cars are gone! Then on top of that, half of the staff wouldn't know the difference between an engine and transmission! Yall need to get it together!!!!
Paul Johnson
2 months ago
Very knowledgeable. No worries
Stephanie Bedgood
3 years ago
Horrible customer service at the location on Telfair Rd. I was told I would receive a phone call once the part was pulled- no phone call, gave them my money up front to pull the part and after speaking with a representative confirming it was okay for someone to pick the part up for me due to my car not running- 40min drive - Marcie gets a horrible attitude raising her voice and talking over me explaining that she told me it had to be me to get the part and the rep doesn t know what she s talking about. Very unprofessional. Any other time I ve always had wonderful CS.
Tyler Thompson
9 months ago
I ve never felt with a more rude and absurd business in my life custom service is a joke trying to confirm if a part is at a location n they can t do that
Jarod Myers
a year ago
Great company .Marcy at the lkq keystone automotive in Savannah GA always go above and beyond to help me out each time i need assistance. 5 Stars
Eric Riser
4 years ago
Casey is my hero! I drive for uber in Tallahassee and this was the only place that had the part I needed so I could drive this weekend. I went to the wrong location and had the wrong closing time. I called at 4:55 when I found this out and they closed at 5. Casey stayed 20 minutes late on a Friday to make sure I got my part so that I could make a living this weekend. I have never received better customer service from any parts dealer. She was so sweet and did it all with a smile on her face and refused to accept my tip. Incredible service rep, I cant help but imagine this company is honest and takes care of their employees.
Steven Smith
4 years ago
This location allows you to get parts for cars or trucks and they pull the parts. Some items, like compressor or alternator are already pre-pulled and stocked. You can call their main line to see if they have the parts you are looking for. They can also order items from other LKQ yards around the nation.It's difficult to get folks on the phone at times or the hold wait is long. But that's probably as expected for this type of operation.
T Becham
a month ago
Love it!! My playground
Peachez mitchell
2 years ago
My husband goes in, I can't and won't walk around a junk yard looking for auto parts, that I have absolutely no idea what goes where LOL, instead I wait in the car enjoying my music
Julia Bizzy
3 years ago
Great place to get parts for your car .service is most great call n ask for your part before you go n they will bring it to door very efficient..
khalil khaalis
4 months ago
Great customer service
EARTHA ELLISON
2 years ago
Best place in the world to find used parts for your car they always have what you need
Lee Hobbs
6 years ago
Arrived at 5:05pm not realizing they were closed at 5. A woman was arguing or complaining to her Co workers when I arrived. When I asked if I could speak to someone about picking up the part I had ordered, the woman was so rude. Flipping her hand at me in dismissal and saying that the system was down. Not understanding what she meant I asked if the was another way to get the part that was already paid for than looking in the computer system. Again, so rude. ..telling me no, to get here before 5 next time.So wish I had not already paid these people.
Don Thompson
4 years ago
Great place to purchase parts. Very knowledgeable and energetic. Will recommend to my friends
Mike Cohen
4 years ago
Outstanding customer service by Marcy and Kelly parts in on one day highly recommend lbq parts much cheaper to buy from them
Del Scott
4 years ago
This is the place to go for used auto parts from a fully charged used battery for $29 to a used alternator for $55, which is what I bought.
Daniel Gagne
4 years ago
Always running specials and their inventory is conveniently stored for easy access to almost any part you need
kristin wagner
a year ago
They had everything I needed for my truck
Joe Maxx
3 months ago
Your website sucks
Linda Jackson
8 months ago
Always have the right parts!
Donnta Kemp
6 years ago
The rudest people I've ever spoken too. I talked to at least 13 people due to their lack of professionalism. They were all rude. I wish I could rate a -5.
steven curry
2 years ago
Great place, they had everything I needed.
Michael Watson
3 years ago
Great service nice people easier access to parts
Nina Chernyak
5 years ago
Always the best prices and the staff is so nice. It is our "Go to place".
Brian Jones
3 years ago
Fast service great prices always fine what i need
carl houck
4 years ago
Great staff, very helpful and can't beat the prices