Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Michael Stenta
3 weeks ago
They are professional, thorough and courteous. The prices are a bit higher than your average shop but the quality of work is far above average. But if you drive a car that most shops know nothing about, then you will be satisfied. Said what they would do and did what they said.
Goober Towing
2 months ago
The compound houses good, knowledgeable people and there work speaks for itself. I don't think you'd find better mechanics of you went to Europe herself.
Craig Newborn
5 months ago
First time taking my Porsche Macan in for service. Everyone was very nice. No complaints here. My new shop. Thanks!!
Frank Basile
8 months ago
Knowledgable and fair.....My 1983 Mercedes 380SL idle kept failing upon start.Jim Crumley and company fixed the problem, and were very reasonable in doing so. I recommend this company, and will continue to take my car there..Have patience getting that appointment , they will come through for you.
Marcelle Coletti
5 months ago
The nicest, most honest, helpful mechanic I've ever met. Take your car here. You will have a great experience
Sutton Tucker
10 months ago
Brought my 2011 Porche Cayenne for simple replacing brakes and front suspension replace. I asked if they could work on Porche s and they assured me not to worry as they work on a lot of Audi and Mercedes (don t know how that means you work well on Porche, but I have them the benefit of the doubt). Didn t have my car for THREE WEEKS. Don t get me wrong, the brakes were replaced fine, but a simple suspension fix left my car worse off than what it was when I brought it. Ended up having to pay $4,000 for the issue never being resolved and sending me to spend more money somewhere else to fix their mistakes. THEY CAN NOT WORK ON PORCHE. They should not be advertising this.Services: Steering & suspension repair, General repairs & maintenance, Brakes
Sydney Palmer
a year ago
Great business and services!!! I would ve given 5 stars but Mrs. Crumley herself is very very verrrrry rude. She has horrible customer service. They mistakenly did an oil change on my car and gave me a $200 invoice when all I requested was the engine cover under my car that was hanging be put up and to reset my system because it was saying oil change due but I specifically told them I just got an oil change and it was not time. The last people just forgot to reset the computer. So now, she has suspended my vehicle from coming back. She also was upset that although they took the oil change off, I refused to pay $70.00 for the small piece of engine cover that was dragging on the floor that they fixed. Again, Greatly appreciated, but $70.00 to put up a flab is ridiculous!!! Of course I want to pay for the labor of the flab, but the way she spoke to me and her unmitigated goll behavior was VERY nasty. She does not respect her customers. I will ONLY be back whenever Mr. Crumley comes back and I recommend you all do the same. If you do chose their services, ask for Ceaser!!! Really respected guyServices: General repairs & maintenance, Auto engine diagnostic, Oil change
Ajay
2 years ago
The absolute best! Newly moved to the area and was told by many that Jim Crumley and crew were THE place to service and repair my eleven year old BMW. My (very complicated) convertible top was not functioning at 100%, and I was uncertain if it could be repaired, and just how much this could cost. I was called a few hours after I left it - it was done. The correction was lubricating some cables in the mechanism, no pricey replacement parts required. Jim Crumley did not, and would not, charge me, even after I insisted. It is so rare to find this combination of skill, integrity, and generosity.
Wilfredo Negron
2 years ago
These guys are the real deal!! They have a passion for vehicles, specially Porsches and extremely knowledgeable. They are honest, no oversells or misleading information to try and charge more money. Definitely trust worthy, everything and more one will expect from a local business. They do it right!!!! Thank you GuysServices: Electrical, Oil changeServices: Electrical, Oil change
Betty Cofield
2 years ago
The person that is in charge now, is difficult to deal with and he does not listen to the customer and argues with them about what's going on with their car!! He is not the nice crumley that is out ill. I will NEVER go back there to deal with his attitude. Did not repair my car when brought back for the same related problem.Not a good businessman!!Service: Air conditioning
V G
3 years ago
I've taken both Volkswagens and Audis to them for years and they're awesome! Straight forward and honest. Crumley has saved me thousands over the years and kept my vehicles running great.Service: General repairs & maintenanceService: General repairs & maintenance
Scott Hoover
4 years ago
Crumley's is the missing ingredient to making Porsche ownership a reality. You need a place that can give you expert service, that you can trust, for a fair price. We just had our new to us 911 checked out at Crumley's. A few thankfully minor issues were corrected. I feel good about my car, and am happy to know I have Crumley's to help me care for it.
ScarletLareene the fun
2 years ago
They must have a bunch of YouTube mechanics working there. If they can't hook up a computer up to the vehicle and let the computer tell them what part needs to be replaced,they can't fix your automobile. Took my 1978 vw beetle in for a tune up and service on the fuel injection system and was told that they didn't want to mess with it because it was too raggedy.
Don Marshall
3 years ago
The professlisim at Crummy Auto is over the top. After several bad experiences at Mini dealerships and another so called Mini specialist. Crumley Auto is extremely knowledgeable, professional, and truly care about the services they provide. My Mini and I have found a place that we can trust with all my cars needs from this day forward. I have read others comments about rudeness. I found that to be far from the truth.
E H
5 years ago
Full service auto shop that specializes in classic, rare, European, and custom automobiles. Father/son business with some talented mechanics. Good place to take your cherished auto. They also work on more mainstream vehicles. Porsche owners in the area should be friends with the Crumleys.
Patrick Finley
4 years ago
Jim and his crew are honest, straight talking and top notch! Best place in town and in the south. I drive down from Atlanta to have all my work done.
James Wolmack
a year ago
Very rude. Had a ton of empty bays told me I couldn t even get a diagnostic done for two weeks. Acted as if I was a bother and compared themselves to a medical practice. They told me a mechanic just quit, no wonder.
Adam H
4 years ago
Was making a delivery to portmans music and a worker at this auto shop was very rude and giving me threatening looks. I was grabbing my last pallet for my delivery. If this is how they treat people when they aren t customers I would hate to see how they treat customers.
Sara Teeters
2 years ago
All the employees and owner Jim are EXCELLENT!!! I HIGHLY recommend them to anyone who wants great and very friendly and very knowledgeable customer service!!
Jennifer Morgan
5 years ago
Do you ever have the type of experience that restores your faith in humanity? As long as I have a German car, I m NEVER going anywhere else!
Danie Grant
4 years ago
My Go to place for my Porsche. Ery knowledgeable, excellent work. Used them for 15 years
Doug Simpson
a year ago
Did a good job on my X5's air conditioner.
Tammy Phillips
4 years ago
Excellent customer service and excellent work. Will definitely recommend this business and will definitely return if I have a problem.
Kevin Edwards
a year ago
Great shop for European Auto Repair and Services!!
jennifer salandi
11 months ago
This group is so dear. Love all the folks.
Jordan Long
3 years ago
This is my first time doing business with them. So time will tell. . But they seem legitimate..
Marc Corbin
4 years ago
Best European Car Repair Shop in Town hands down!!
A G
2 years ago
Fast service but they're busy so book early
Louis Reed
2 years ago
Great place for foreign car maintenance great staff
Betty C.
2 years ago
I think they're pretty honest and they are good at what they do.