Valvoline Express Care

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Edna Williams
10 months ago
Great professional service. The technician remember me/ my car due to a resolved issue from my previous visit. He immediately acknowledged the previous visit and assured me that was a learning experience and it would not be a repeated incidence . He personally thanked me for returning and giving them a second chance to service my car! I am very happy I decided to and it was a decision made in large part due to the initial human aspect, personality of the technicians!I m a solid customer now!Service: Oil change

  Jessica Goldich
4 days ago
Great service. Staff were very knowledgeable, helpful and did the service quickly. Will definitely be returning for future oil changes.

  P Burke
a month ago
I stopped in to get my emissions tested. I was there for less than 10 minutes. The attendant was awesome. She was very nice, polite and professional.

  Erica Pilgrom
2 months ago
First time coming to Valvoline and came by first thing this the morning. Rashad was there and he was very professional and informative throughout the process. He also notified me that I needed new windshield wipers so I was able to have that done as well. Will definitely come here again as the service was fast and Rashad s customer service exceeded my expectations.

  Anna Leigh Peek
3 months ago
To be honest as many times, as I have drove by this place, I have never noticed it until I was looking on Google maps for convenient place to get an oil change off 285. When I arrived, there was no line. The gentleman that did my oil change for me (Austin maybe?) was very friendly and helpful. Was super accommodating of me having to use my fleet vehicle procedures. I will probably make a point to go here for oil changes moving forward.

  sharon donaldson
3 months ago
Valvoline Express Care is a great place to handle all of your automotive services. The representatives were very knowledgeable in assisting me with automotive services. I had an excellent experience at the shop and they explained everything if I had any questions plus it was very clean. I will see you again real soon. Thank you for your service.

  Shekhar Deshpande
3 months ago
I had very bad experience here. After my oil change they didn t properly secure my engine splash guard or not sure removed any genuine parts as car was just 2 years old. On highway the splash guard came off and bent. I went to them and they said they fixed it by adding zippers after 3 days same thing happened and it again came off. This is insane customer service and ruining something that was good. Please avoid such people who are scamming you. I will have to bear unnecessary replacement cost.

  Mac Martirossian
5 months ago
Very efficient operation for any type of car at this location. Courteous service, by knowledgeable technicians, focused on customer service. I take both my Mercedes and my Lexus 460 to get oil changes done. Waiting area is clean and orderly.Services: Transmission, Air & cabin filter replacement, Oil changeServices: Transmission, Air & cabin filter replacement, Oil change

  John Runningen
2 months ago
This shop is fabulous. The people couldn t be nicer or more. Efficient is the only place I bring my car for oil, changes and emission certificates.

  Darron Malone
4 months ago
As a towtruck operator I don't typically recommend mechanic services unless the outfit I recommend has true quality service. I can confidently say I recommend this shop. Fast, honest, considerate!!! Management is on point.

  Randy Martin
a week ago
In and out and the techs are friendly. Suggested necessary items without being pushy. I ll be back in 5,000 miles.

  Tina E's Mobile Notary LLC,
2 months ago
Exceptional customer service from the entire staff the first time. As a result I brought in a second vehicle. Go check them out youveont be disappointed.

  Tom Wakefield
3 weeks ago
Nikki did an excellent job for me. Kindness and attention to detail. I have now doubt she did a great job.

  Sharon Roberts
3 weeks ago
Rashad and the crew are all extremely personable and friendly. They also get the job done well and quickly!

  Phillip Wyatt
4 months ago
Fast and affordable! I was in and out in under 20 mins. The lady who changed my oil was super friendly, sweet, and informative. I will definitely be back!

  K Price
5 months ago
Thank you Nikki!!!!! Let it be known that women are just as capable as men! Not only was she extremely knowledgeable, courteous, and helpful. The service team was quick and polite. I know nothing about cars but thank goodness for the advice!!! I feel hella empowered! 5plus stars. Nikki definitely deserves a raise!! I cannot thank you all enough!!! P.s. very cost effective!Service: Oil change

  Natalie Jones Lacey
a week ago
Staff is courteous and have positive attitudes and don t try to upsell me on needless services.

  Amy Bloodworth
2 weeks ago
Bring all of our vehicles here and have always had a great experience friendly, efficient and helpful.

  Henry Quillian
5 months ago
When Lester and Don said my oil was still perfect and I did not need to change it for more miles, I was delighted. I ve never gone to a service station to be told that I did not need service yet. I ll be back for certain!Service: Oil changeService: Oil change

  Shawn
a month ago
In and out in less that 8 mins. They don t push any products on you at all. You need oil we give oil simple and effective!

  J english
2 months ago
These guys were amazing. You can tell they love what they do. Thanks again!

  Kenya Tobias
6 months ago
They were fast and efficient . I got an oil change, blades replaced, light bulb replaced and emissions test in no time! Definitely will use this center for future oil changes

  Mandy Bates
2 months ago
Got emissions done today for first time at this location. Staff professional and very quick. I will be back.

  Syren Smith
8 months ago
I have only had GREAT customer service here. The staff is very helpful and keeps me informed about my car without trying to oversell me anything. Best experience I've had in years! I don't see myself going anywhere else for an oil change. 100% recommendService: Oil changeService: Oil change

  CC Top
5 months ago
I used to go to this branch when it was a Castrol shop. I gave this new management an opportunity and they did a terrible job, they used a recycle synthetic oil with a terrible odor. I had to replace it immediately in another shop. Beware!!

  V.S. McCoy
2 months ago
Very professional and thorough. The service was complete in less than 10Minutes.

  Fatima Washington
a month ago
My experience was great, A1 team with excellent customer service.

  Chelsea Giles
3 months ago
Great service!! Rashad and the crew were very helpful and fast!! Thank you all again!!

  Robyn Stalnaker
8 months ago
I arrived early. The gentleman came out and was so very very kind to explain they would get to me asap but they didn t open til 8. The manager and his assistant so pleasant and informative. Did not try to sale me everything. I will go back. Such a pleasant early morning experience and they were on it!!!!!Service: Oil changeService: Oil change

  D Wilkins
6 months ago
The staff and service were impeccable. All the staff were so friendly and efficient. They cared about getting me in and getting me out quickly all while doing a great job!Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change