Premier Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  O M
3 months ago
Man I can t thank this shop enough for solving my electrical issue and programming a new steering rack on a 2014 Mustang GT. I spoke to Steven prior to having my vehicle towed there and said he d never programmed one on a Mustang before but was willing to give it a shot. I was sold! Within a week he had the car ready to go, this is a top tier repair shop hands down. Pricing is also very fair. Highly recommend!

  Q Vidal
7 months ago
You can t go wrong with you auto repairs at Premier Auto Repair in Roswell. They recently tackled a tricky oil leak issue on my BMW 540i and flawlessly replaced the catalytic converter on my Chrysler Town and Country van. Their expertise and skill in diagnosing and fixing the root of these complex problems were truly impressive, especially when places tried to fix other issues that didn t exist.What truly sets Premier Auto Repair apart is their unwavering commitment to quality and honesty. They stand by their work, ensuring that every repair is done meticulously and to the highest standards. Their transparency throughout the process gave me confidence that I was in good hands.I am beyond impressed with their professionalism, and I can wholeheartedly say that Premier Auto Repair has earned my trust and long-term business. Their dedication to customer satisfaction, combined with their technical prowess, makes them my go-to choice for any future automotive needs. I am grateful to have found such a reliable and trustworthy partner for my vehicles.

  Zach Paulus
9 months ago
My recent experience at Premier Auto was outstanding, I cannot recommend this place enough! Very friendly, communicative, helpful staff who were able to work around my full-time schedule. I will definitely be coming back, much kudos to you Premier!

  Savannah Bean
a year ago
Such great mechanics! Everywhere in Tallahassee, I couldn t get my car fixed for a broken alignment before the body can be fixed but when I took it here, Steve didn t understand why they turned me down and fixed it without having me to get the body fixed first! Car feels great and is back to normal! Super awesome work, thank you guys.

  Luca Maddaleni
2 years ago
the owner and techs are some of the hardest working and most honest people I know. they've done amazing work on my family's cars, they don't inflate prices like the dealership, and they're straight like an arrow during the entire process from scheduling an appointment to picking up your vehicle. if I can't do something myself, they're always my first stop.

  Jillian Bowes (Jill)
3 years ago
I have had repairs here now three times and have had great service. The family that owns it (3 generations working together) is honest and so helpful. First time was because my battery had died...they had a used one sitting around and they replaced it for free! I just had my brakes done and will be returning to have my shocks replaced. I never feel like I am being swindled or sold a bunch of extra services. They are straight forward, transparent, and friendly. Plus an added bonus... there is an amazing French cafe next door and I like to eat there while I wait.

  Sean Jones
8 years ago
I absolutely love these guys! Steven, Jim and Edwin have all maintained every car I've ever owned. I'm on the road A LOT and in 6 years of doing business with this shop I've only broken down once, through no fault of theirs, and not only did Steven pick me up off the side of 400 but he had my truck tip top the very next day. Consistently Premier's pricing has beat the dealer and the service is incredible. What I've valued most is the counseling on what I actually had to have done immediately and what could wait. Their advice has been spot on every time. One added touch I find endearing is the heart hello from Stevens father, Morris, as you walk in the door. This is truly a family business I'm proud to support.

  Tina Woody
4 years ago
I am completely happy beyond words with the service that I received at Premier Auto! I have a 1997 Mercedes Benz and no one wanted to fix my car. I went to them on a referral and it was the best decision that I could have made. My car is running like a brand new car! Thank you Steve and Seth and the rest of your team, I am now your forever customer!

  Bryan Beavers
5 years ago
Steves mission statement begins with "integrity and honesty." With our case, that has been proven a complete lie.My wife dropped off our 2005 Mercedes E320 with 127k miles for a brake warning. The initial estimate was $3200 for a brake accumulator, motor mounts, oil change, and spark plugs. I called and spoke initially with Morris (the father) and later Steve the owner. After explaining that all I wanted for the time being was the brakes repaired, he proposed $1395 for the work.My suspicion raised, I contacted my previous shop and asked for verification of the work to be preformed, and the costs involved. They immediately unformed me that Mercedes had and open and active recall on that very brake component (25 years / unlimited miles) and it would be covered 100% at any Mercedes dealership.After contacting Steve not to proceed with any work, he tried to discourage us from taking it back to the dealership stating that they would try to sell additional services. Upon arrival to pick up the car, we were handed a $135 "inspection fee."RBM has received the vehicle, will be repairing at no charge, and no additional pressure for any services not needed.How is THAT "integrity and honesty" Premier Auto Repair? How many little old ladies has this shop taken ad vantage of? Only Steve knows...It's not convenient due to the distance (for us,) and they don't offer loaner cars, but Precision Motorcars on Cumming Hwy in Canton has always treated us fair and the prices have been reasonable. Any non warranty work will be entrusted with Precision in Canton, despite the inconvenience from now on.I was "taken" for $135... but it could have been MUCH worse ($1260 more, to be exact!) Premier will never see my shadow on their property again. I would have written the exact same review had they volunteered to refund the "fee." Consumer beware, it's your hard earned money...

  Sam
6 years ago
I needed a replacement FOB for my vehicle after my wife lost her key chain with all her keys on it. Steve quickly obtained a new FOB and programmed it when it came in. I had the opportunity to speak with him and his father about their business, customer-focus and integrity. I was very impressed by this experience and I'll be returning to the shop when my vehicle requires service.

  Ray Horton
8 years ago
Steve is the absolute best. Very knowledgeable, professional and he loves BMW's. His prices are very reasonable and the quality of work is as good or better than the big named auto repair shops. If you love your BMW and don't want to go broke keeping the proper maintenance, stop by and give Steve a try. You will not be sorry.

  David Little Jr.
11 years ago
I dealt with the owner throughout my experience at this shop. Having a BMW 5 series, I am always skeptical of mechanics and their prices because some like to bloat the prices way up. He was very forthright with everything that needed to be done and I price quoted multiple other mechanics and his were the most reasonable. I could not pay for the repairs but he let me keep the car on his lot until I was able to sell it. He is a BMW enthusiast and really enjoyed my experience in meeting him. If I ever get a European car again this shop will be my #1 choice even though I live 30 minutes away from them!

  Matthew LeRay
2 years ago
These folks have good judgment, and that's a rare thing. I've never had to bring any of the BMWs, Lexuses or Toyotas back because the job wasn't done correctly nor have I ever been upsold or pressured. They don't try and replace the entire oil pan when the drain plug just needs to be re-threaded. You aren't going to get quoted for a new engine when all you really need is a new gasket. Many shops (especially the dealer) shovel expensive parts at a problem without really understanding what's broken. Yes, the problem gets fixed but you might as well go buy a new car when you pay the bill. I've taken many cars to many shops around the country but Premier is one of the few ones I recommend to my friends without worrying that it will come back to haunt me.Services: Exhaust, Electrical, Engine repair, Brakes

  Catherine Horne
2 years ago
I have a old 1979 VW Super Beetle. It wasn't even running and after some troubleshooting Steve found that it was the carburetor! I thought for sure that it was something with the fuel pump but 2 days later I get my classic car back and a very reasonable bill!Service: General repairs & maintenanceService: General repairs & maintenance

  Jonathan Quintana
a year ago
I called and asked for an estimate on a check engine light. On the phone, I was instructed to email the code and my vin #. Never heard back from them. I cannot stand when a business doesn t call you back, especially after having me email them

  Ishrat Malik
8 years ago
Do not want to visit them ever again already inform family and friends and all others I know.Owners and workers disrespect and discriminate customers, gave false information on fixing the carby giving the price of $950 when the the part cost only $145 on line these people are crooks and trying to establish business in (respected town of Roswell).I will also let the authorities know as well

  Jim Walsh
2 years ago
Honest dependable and friendly. Very honest rates and explaning andxworking within your budget to keep your car running

  Kyle B
4 years ago
They do the best work and are very informative and helpful. Best place to take any make or model. Ask for pablo. He does a great job.

  Rotary Cosmo
2 years ago
Great group of guys and honest. If he says you need a part fixed then fix it or he will tell you it's not worth fixing yet and send you on your way until it's time.

  Yariv Sivan
6 years ago
Overcharged me at $700 for a part that only should have cost about $100!After I looked online and complained did me a favor and offered me a $150 discount. I'm still waiting for a check...

  Lori C
a year ago
These Guys are thorough, efficient and do not do unnecessary work! I trust them with three cars, hands down!

  Monica G
4 years ago
Steve and his team were incredible. Thankful to have found them!

  Mark Hendrikse
8 years ago
love this place, best price and amazing people.The guy below me in comments, sounds like a doughbag

  Christie Heron
3 years ago
Very helpful and professional employees.

  UDI MORGENSTERN
3 years ago
Great service highly recommended

  Sebastian Marx
11 months ago
Great place !!

  Ted Newton
2 years ago
Too expensive for repairs

  Hierophant Prime
a year ago
Good folks

  Helen Wilson
4 years ago
Excellent service

  Marcelo Pacio
6 years ago
Steve rocks