Mopar Service
5 (2)
11460 Alpharetta Hwy, Roswell, GA 30076
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mose Chalom
6 months ago
I would like to thank Palmer Dodge's Mopar Service department on Alpharetta Hwy, Roswell, Georgia, directly in the person of Luis Espinoza, the Service Advisor at the front, who handled from A to Z a complex electric/electronic issue on my T&C Chrysler Minivan. Luis, with absolute competence, honesty, and courtesy provided me with the best repair service I could ever expect at a car Dealership. To add to this, he and his Team were able to determine, with commendable transparency, that the electronic problem they found (a costly one to fix), was in fact fully covered under a Chrysler Recall despite the age of this 2008 vehicle. So I was not charged for the service. Even as a recall, finding the needed replacement module required for the repair was an arduous task that took Luis and his Team more than two weeks to solve. But they managed to do it. As a note to conclude, Luis' communication was excellent, and he provided two lightning-fast courtesy Uber rides to drive me back home, and then return for the pick-up. What else can I say? Outstanding, top-notch customer assistance from Luis, and again, a big Thanks to Palmer Dodge in Roswell GA, standing behind him!
William Davenport
21 hours ago
Service department has been great to me. I have been searching around the state for a good service advisor and found it in Rich. Can t say enough about Rich s commitment to taking care of me and my truck. Thanks Rich!