Express Oil Change & Tire Engineers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Toby watson
a week ago
Trey Aaron was supper helpful today. I came in with a need oil change soon light on and it was early to get one. He explained why that could happen. He then topped my car up with oil and made sure I was good to go all around.. tires coolant etc! Was awesome service and quick!Highly recommend!

  Micah Smith
3 months ago
Came in for an oil change (I use express pretty regularly) and Trey and Jason gave me a quote on some front tires I badly needed changed. I was thinking I d need to come back another day, but they were able to take care of it same day in less than an hour after the oil change. They were extremely transparent and never suggested or charged me for anything I didn t truly need. They even pulled a couple nails and determined I didn t need patchwork. Very pleased with honesty and hard work these guys are putting in.

  Lexi Brown
2 months ago
There s a reason why I ve been coming to this location for several years! The staff are so knowledgeable, hardworking, respectful, and honest! I m always left impressed after doing business with them!Shout out to Jason and Leo! I had a pleasant experience with my encounter with them.I will definitely come back in the future and highly recommend this place for your auto service needs!Best,Lexi

  Robin Balin
a month ago
We love express oil change, except this location. The gentlemen who greeted us to guide us into the bay yelled at us 3 times while guiding us in. He then proceeded to slam and bang on the hood when he couldn t get it open. He confirmed with us that we use synthetic oil. He said it would be 92 for the oil change , along with a $10 fee to remove a skid plate to change the oil and also another $10 fee for oil disposal. I told him I ve been to express oil multiple times and there was never the extra charge. He exclaimed that they would be charging it today. I told him we would take our business elsewhere. He wouldn t even let us pull out the front of the bay. He blocked us and made us back out. Worst experience ever! Do not use this location!

  H�ctor Luis Jim�nez
6 months ago
Been going to this location for almost 3 years now and have always been treated respectfully until today, when I got talked down by an older gentleman (uniform tag reads Bert) for not knowing something was wrong with my headlights and him wanting to fix the problem by jamming a piece of cardboard in the headlight housing to keep a light in place. I not only left insulted and dissatisfied with the service, I don t trust he did a good job fixing my light or servicing my car.UPDATE: Just stopped to check on the lights and they didn t fix the problem after they told me they did. I m going to have my car checked elsewhere for this and from now on.

  Nash Adams
2 months ago
Trey worked on my car today, was very thorough and quick with his work. You can tell he has experience and is passionate about the quality of work he provides. Express Oil here in Roswell is lucky to have Trey.

  Samuel Morgan
a month ago
Fire service ! I m new to this area, and Leo was clutch by giving me a breakdown of pricing and services before I even pulled into the service area. He was very communicative based on what my vehicle needed and the broke down the process to complete it. Dakari was quick and efficient in performing my oil change and kept it professional the whole time. If you need your car serviced go check em out. No doubt 10/10 overall ! Imma be running it back there next time my car needs serviced !

  chris b
5 months ago
Avoid this shop. Don't let the high rating fool you like it did me. I have come multiple times when I used to live down the street. These idiots did a "oil change" but did not change the oil filter. I know this because it is dated. I have now been driving around with an oil filter that is a year and half old.They also tried to charge me 10$ for removing skid plate. Do not take that from them. They are trying to scam you. I worked several years in a auto shop and you should not be charged $10 for removing 4-6 screws.Not to mention the usual terrible service you get here. I have only had 1 quality customer service person in the several times I have come here.I wouldn't even trust this shop to fill my tires anymore.

  Stacia Edwards
a week ago
Took care of my car like it was his own. He explained everything that he was doing to the car. Customer service was superior.

  damascus828
2 months ago
Trey was absolutely one the best service technicians I ve experienced. His knowledge and pleasant disposition was greatly appreciated. He was able to take time to explain what services were needed while not applying aggressive sales pressure

  H Taylor
2 weeks ago
Trey is amazing. I always bring my vehicle to him. I trust that he knows what should be done on the car and I leave knowing my car was very well taken care of!! Great service!!

  Lynn Hannah
a month ago
I ve been going here for my oil changes a long time. I dealt with Trey last time and I love how they do not pressure me on things that are somewhat optional. Great group!

  Jennifer Stone
3 weeks ago
This was my first oil change at Express Oil Change on Holcomb Bridge & Trey not only provided a fast and efficient oil change, he also reviewed all the car systems and recommended a close location to get a replacement head lamp! This experience was a 10/10 on a busy Monday morning!

  DeadOpps LLC
5 days ago
Dacari was very helpful even printed out a paper showing me all the services i need no other oil change spot honestly did this before they re great i recommend them

  Joy Klan
7 months ago
This morning Jason General Manager addressed all of my concerns. His team lead by Trey and supported by Kingsley were beyond exceptional. When you own a Mercedes prices automatically increase. Jason assured I would pay a fair price. He was correct. I watched the entire oil change in the safety of my car. They top off all the fluids and assure my car was in excellent condition. The cross checks are just part of their policies. Amazing how they strive for perfection with no errors.Great job Gentlemen,You will see me soon.Joy

  Nelson Long
2 months ago
A great experience as always here. Lifelong customer because of how they treat you and the information they provide during the process. Trey was next level knowledgeable and I had to stop and take time to leave him a review. Excellent service

  Yvette Webb
5 months ago
Previously I gave this business a 5 star rating based on Kingston s customer service and even though they charged me $105 for an oil change, but I am now recanting that rating. I recently went there for 1 wheel bearing replacement on a Honda accord crosstour and it cost $500. It only took him 45 minutes of labor (if that). Most of the time was spent waiting for the part but they made it seem like it was the labor. The thing is you re sitting right there watching them from the waiting room so you know how much time was spent actually working on the car. Also they did not give me my old part back. I thought they were honest but I am now finding out they are not. If you are a female make sure you take a man with you that knows about cars so they don t take advantage of you. I truly think they get some type of monetary reward (bonus) for overcharging customers. It s sad that there are still people/mechanics out there like that. Still trying to find an honest mechanic because this place is not it. Oh and I forgot to mention I had a brake light out that they charged me to replace but never replaced it. When I went back to tell them they acted like I did something to the light. Really dude a $10 light. I had to wait to speak to a manager just to get the light replaced that I paid for.

  Sloane K vlogs
2 months ago
We were in Roswell, Ga for a tournament and stopped in the Holcomb Bridge Road location for an oil change. Our Mechanic, Aaron, was helpful and professional. Thanks again.

  Stacy Georges
4 days ago
Aaron was very knowledgable, and gave me more information on car maintenance than I ever knew. Friendly, knowledgable and efficient. Sg

  Cleveland's Finest
2 months ago
Trey and the guys always take great care of my full service oil change. Always suggest and offer the recommended vehicle maintenance service. Fast, Knowledgeable and Professional

  Diego Hermoza
2 months ago
They run a good ship! Trey ran the oil change, was efficient and provided great customer service. Got clean oil, tire rotation.

  Ken Woodsides
2 weeks ago
Came in with a suspected suspension problem. The team did a complete inspection for $19 and a honest assessment of the problem that required a body shop adjustment. They were very professional, comprehensive, and honest.

  Tony Crook
3 months ago
I came here yesterday, Saturday, and have never been so impressed with an oil change establishment, and Trey was absolutely great, he was friendly and customer oriented and extremely knowledgeable and helpful. Express oil change and tire is definitely my new oil change spot

  Matthew Sylvester
6 months ago
They worked as a team and provided excellent customer service. They did a thorough and efficient job with my oil change and kindly offered me quotes for future service without being forceful. Highlyrecommend and will definitely return!!

  Tauseen Islam
a year ago
I am an old customer who regularly visits here for an oil change. Eric is the one who did oil change with other team members Bert, Trey & Corey and recommended tire rotation that I already knew were due for rotation. Excellent service and respectful staff to work with. Highly recommended!!Services: Tire rotations, Brakes, Oil changeServices: Tire rotations, Brakes, Oil change

  Kirby McKinney
2 weeks ago
The Assistant Manager, Trey, was so awesome and helpful. Not only was he kind, but he knows his stuff and answered all of my questions. Thanks so much, Trey!!!

  Ryan Miller
2 months ago
All the guys are friendly and very professional! Service was quick and accurate. Trey is especially helpful in helping with thing that need to be done that I forgot.

  Earl Murray
2 weeks ago
Trey has always treated me and wife wellShe feels comfortable when is here alone.. great job

  Dawn Tomkiewicz
6 months ago
Aaron was the best. Explained everything thoroughly, was a gentleman and honest! Highly recommend. Trey did a great job under the car as well!Service: Oil changeService: Oil change

  DAVID BROWN
7 months ago
Ok - I had no idea that an oil change could be so much fun. Trey and Jason are the ultimate professionals and they do it with a bit of dazzle too. Like a well oiled machine ( get it ? ) they work together like a professional NBA basketball team, handing off parts and equipment, smiling the entire time and providing exceptional service. A total slam dunk by the team at Express. These guys should be corporate trainers !Thanks guys for making my tough day better !D Brown