BIMMERS SERVICE CENTER LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Chaz Parks
7 months ago
Great communication with this company! They were able to give me a way better price than a BMW dealership, and also with the same genuine BMW parts. We had our front brake pads and rotors changed on our BMW X3M by Bimmers and it only took less than 2 hours.We will be going here in the future for any replacements and I highly recommend you do too!

  Randall Switts
a year ago
I own 3 BMWs, two of which are heavily modified. BMW dealerships don t have the knowledge or expertise to work on my cars, but Bimmers does! I gave them a well deserved 5 star rating because they ve worked on my cars for 7+ years and have done quality work every time. Don is a wealth of knowledge when it comes to simple stuff like maintenance or repairs, but also in performance parts and after market parts and installation. Their hourly rate is reasonable considering what you are getting for that rate, and they use high quality OEM parts if available for much less than dealerships. I wouldn t dream of taking my 3 BMWs anywhere else and highly recommend this shop!!Services: Electrical repair, General repairs & maintenance, Steering & suspension replacement, Auto engine diagnostic, Auto brake repair, Engine repair, Brakes, Auto body & trim replacement, Auto maintenance, Battery, Oil change

  Scorpionize Her
3 years ago
Called for a immediate oil change, came in, was seen immediately and out within a hour. Very courteous, friendly, clean, precise knowledge of prices and auto repairs for your vehicle and very reasonable prices. I thought it was too good to be true to, until I went to see for myself. My new service guys for my 528i drive and 430i coupe

  Linda
9 months ago
My first time experience was just so smooth and easy. Shauna provided exceptional customer service. I was referred here by a colleague and they did not dissapoint! I was in and out within under an hour. Thank you Bimmers, will be back again :)

  Tasha Cherie
a year ago
The manager Don is one of the most knowledgeable people I ve ever met! He and the techs did a great job on my vehicle. I d definitely use them again and would recommend them. My car had too many issues to list but it s in great shape now! Shana in the front office is a doll! Excellent customer service!

  Vincent Mitchell
2 years ago
Excellent service, Excellent prices! It took me an hour to get there but saving more than $200 from what the BMW dealership (45 minute drive) charges was well worth it. I made up all of that hour drive by the quick service, and not having to spend all day at the dealership waiting around. I will NEVER go back to the dealership! I found these guys on Facebook and it was truly my lucky day that I did. Thanks Don and Cam!

  Jamie Cameron
2 years ago
The staff here is so knowledgeable and friendly as well. They explained my car repair needs in a way that I could understand. I had already taken it to the dealership and gotten a quote and Bimmer's gave me a better price and could get the work done sooner. I'm very happy with the service they did on my car and am happy I've found a place I can trust! I will never go back to the dealership!Services: General repairs & maintenance, Oil change

  Matt Gordon
4 years ago
Fantastic experience! Called about new brake pads and an oil change for my 535i and they had an appointment for the next day. Work was done quickly at a great price. Waiting area was quiet, clean, and comfortable. Will be a returning customer!

  Provider Resource Associates of Georgia
3 years ago
I was pleased when I walked into the waiting room and saw how clean it was. The staff were very friendly, professional and knowledgeable. I went in because the check engine came on in my Mini Cooper. They found out what the problem was (I did not put the gas cap on correctly), test drove my car because I told Don that I recently purchased it from a friend, change a brake light bulb that was out and gave the care a once over. They brought a couple of things to my attention and recommend that I keep an eye on them because it was not necessary for me to have them done immediately. How refreshing to find a car service shop that did not try to have me do unnecessary repairs. That is why I highly recommend Bimmer's for all your automotive needs.

  Ehsan Rahimi
11 months ago
I had a programming issue with my mini and called the store and asked them about it and they had the lead technician call me and explain to me the issue and recommend to drop my car off the same day and my car was done in the afternoon , Great guys ,professional, definitely recommended

  Dorna Davani
4 years ago
I don t usually write reviews but this might help someone that s reading this. The best place I have ever took my BMW to have fixed. Dean has definitely been nothing but professional and quick to response to any issues. 5 star customer service with no doubt, quick turnaround, clean shop, and professional as always. This is the only place I will always take my car to. Thank you for the great service - highly recommended!

  Lance Bristol
a year ago
Don and his team were outstanding throughout the process. I had my BMW towed from North Carolina to them based on a recommendation from a customer! They found the problem and fixed it! I am grateful for the Bimmers teamServices: Electrical repair, General repairs & maintenanceServices: Electrical repair, General repairs & maintenance

  Donna Mundy
4 years ago
I can honestly say this is probably one of the best experiences I've ever had with dealing with car issues. I don't ever write reviews and I accidentally put a two-star review apparently which is in no way the case. They always go above and beyond every time I am there. They have made sure that I got something to eat when I had a long wait. They have been extremely accommodating in every aspect of my experience with them I cannot say enough about them. They are honest and dependable. Being a female it is hard to trust most automotive shops but I feel like they treat me like I'm a part of their family and it is the reason I keep coming back. You cannot go wrong with them!!

  Kevin Hoffman
2 years ago
I had to share this...My wife's battery died on a Sunday morning. We immediately made an appointment with the BMW dealership and the earliest appointment we could get was for Thursday.I decided to call Bimmers on Monday and see when they could get me in. Got in me on Tuesday morning. Got the batter replaced, did an oil change and the scheduled maintenance. Not only did they get me in 2 days sooner my cost was unbeatable. The difference in the battery replacement alone was almost $150 less then what BMW was going to charge me.So what I am saying is, don't hesitate to use Bimmers as they did excellent job taking care of us. Going forward, as long as we own the BMW, we will be bringing the vehicle here for the service.Services: General repairs & maintenance, Battery, Oil change

  Sandra Jennings
a year ago
I visited Bimmers Roswell on 11/3/22, as always they provided excellent service as well as customer service. I travel almost 60 miles to this location because Don, Shawna and the crew maintenance crew are awesome!Services: Air & cabin filter replacement, Auto battery replacement, General repairs & maintenance, Auto battery maintenance, Auto maintenance, Battery, Oil changeServices: Air & cabin filter replacement, Auto battery replacement, General repairs & maintenance, Auto battery maintenance, Auto maintenance, Battery, Oil change

  Christopher Primrose
4 years ago
Bimmers Service Center LLC is where I'll be taking my 740i from now on. The waiting room is nicely appointed and very comfortable with a small refrigerator stocked with complimentary refreshments. The staff were courteous and personable. The shop completed my oil/filter change in less time than quoted and the price was half of what you'd expect to pay at the BMW dealership. A+ Guys! Nice job.

  G Evans
a year ago
My initial impression as a first-time customer was truly impressing with a nice comfortable waiting area, refreshments, and Wi-Fi. Shoana the customer service secretary, was friendly and helpful with any of my questions. I recommend this facility for any of your BMW maintenance or repair, you wouldn't regret it I promise.Service: Auto maintenanceService: Auto maintenance

  Chris Smith
4 years ago
Don and Dean are fantastic! We have an M5 and an X5, both big boy V-8 s. They have really taken great care on keeping both vehicles running strong. Their prices are much more reasonable than the dealership and there s even been times where they wouldn t sweat a small $50-$100 repair and just do it for free if they are doing work on other things on my car.If you have a BMW or Mini I highly recommend visiting one of their shops. I use the Roswell location and it s always a fantastic experience.

  Stanley Mcwhorter
5 years ago
These guys are awesome I had an oil leak and the took care of it cleaned the engine Changed the oil and got a break flush all for good price better what bmw would have charged me

  William Hawkins
a year ago
I love the staff at Bimmer Service Center. Everyone was very friendly and I felt very comfortable. Plus the prices more affordable then the BMW Dealership. I'm a customer for Life.

  Randy Kent
a year ago
We've been regular customers with Harrison Motorsports and because they were backed up for 3 weeks my wife insisted on going elsewhere for her brakes and an oil change. So she decided to drop it off at Bimmers. A week or so afterwards, she started hearing a noise when shed start up her car so she decided to take it back into Bimmers. 5 days later, we just picked up her car, they had it for 5 days mainly for a diagnostic to assess the noise she was hearing. After spending $930 and picking the car up, the minute she started it, the same problem occurred. Don, the customer service guy came out and said that's the first they heard the noise despite having it for 5 days for a $130 diagnostic. He then proceeded to suggest it might be a timing chain issue and once I informed him we just had the timing chain/belt replaced he said oh yea I can see new bolts suggesting thats been done. He wanted to keep the car for a longer period to continue to diagnose which we declined to avoid more money spent at this place. We'll be resuming service at Harrison Motorsports. Despite their backlogged times they've always been honest and call timely to keep us updated on the car's status. We had to call Bimmers for a status update everytime. Avoid this place unless you just want to give your money away.

  Rita H Kent
a year ago
Very dissppointed. Very poor communication with customers. 1st visit/basic oil change:When I asked why I didn't get a sticker to indicate when my next oil change would be needed, I was told "only places like a Minute Lube do that ." Not true, Dude! My last sticker was for Liqui Moly oil. Does Minute Lube use that product? I wasn't born yesterday! My next visit was a repair. After 5 days my Mini was ready for pick up. I cranked it and the same issue came up! Plus, after inspecting a new rattle on my way home, I checked under the hood when I got into my garage. After inspection I found a bolt never secured when they made the repair! Summary:arrogant service man, no customer follow up, unsatisfactory repair.

  kelly moore
4 years ago
Exceptional service! They made a recommendation to replace some parts while making a repair to keep me from having to come back(unheard of) when they eventually failed. This saved me time, money and frustration. They even comped the added service because they kept the car longer then they thought they needed. They also told me no need to change my oil again(just had it changed 2 weeks prior elsewhere).Repair cost $730 v. $1600 quoted at BMW dealer. So glad to have found my BMW mechanics.Thank you all so much!

  Elizabeth Hampton
3 years ago
I went in for a diagnostic test on my BMW and was very pleased with the service I received. They were timely, courteous, and very knowledgeable. They are by far amazing professionals in this field. Would highly recommend them for all BMW services. Thank you so much!

  Konrad Sigurdarson
2 years ago
Excellent service every time. Bimmers has always been my go to repair shop for all of my BMW needs. Unbeatable price for the quality of work you receive. I will recommend these guys to anybody!Services: Transmission, Carburetor cleaning, Engine repair, Brakes, Oil changeServices: Transmission, Carburetor cleaning, Engine repair, Brakes, Oil change

  Colby Williams
3 years ago
Bimmers in Roswell exceeded every expectation. From the very beginning they were friendly and every question I had was answered. They were very patient and understanding. They got the insurance company to cover everything. I was blown away because all the insurance company did to me was make low blow settlement offers. My car was in a fender bender and when I got it back from Bimmers, it looked better than before. I highly recommend them.Services: Painting, Body & Trim, Auto detailing

  Joe Bartolotta
2 years ago
Traveling through Georgia and the AC in my Mini Cooper wasn t working. Few things more nerve wracking than having to take your car in for service at a place you ve never been and knowing you re at their mercy. This place specializes in Minis and BMWs, so I rolled the dice and was rewarded for my faith. Fixed on time and for half the cost of what the dealership would ve charged (I know no surprise there). I also gave them license to inspect a few other items; they found nothing and didn t charge extra for the inspection. The service advisor, Cam, was great. Couldn t be happier with the exp.Service: A/C installation & repair

  Bill Thane
5 years ago
We have had our 335i in several shops in the area over the years. We recently had a coolant leak and I happened to call Bimmers. Not only did they take the car in this morning, but it was repaired by 3 today! Although it was a minor issue, their attention to detail, great customer service and professionalism is the best we have seen in many years. We highly recommend this shop for your BMW or Mini work...

  Allison A
2 years ago
They do great work, which is important but what I appreciate most is their integrity. Thank you, Don for your honest professional advice. Your genuine concern for what is in your customers' best interest always exceeds my expectations.Services: General repairs & maintenance, Auto engine diagnostic, Air conditioningServices: General repairs & maintenance, Auto engine diagnostic, Air conditioning

  Otis James
7 years ago
Had my front and rear brakes and rotors replaced, I was able to bring some of my own parts and they purchase the rest. This saved me alot of $$. I was treated well and the work was done correctly. 2 weeks later I took my wife's car there to get the brakes replaced also. labor is very reasonable.