Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
JonMark
5 days ago
Super cool and nice guys. Great prices, and great work. Will come back again!
Lauren W
11 months ago
Initially took my 2019 BMW 540i to BMW of Chattanooga for service and to get a coolant leak checked out. I ended up paying over $1,800 for service and repairs that day, and they said I needed to have another $1,200 repair done as well but it could wait a little while. After I got home, more coolant was leaking than it was initially. They said they fixed the big problem and that it would run fine. So I was freaking out a little bit, then I decided to look for certified BMW repair companies, and that's when I spoke with Erick at DTM, Who is so refreshing and relieving to speak with. I brought my car to him the next day. He was very professional and straightforward, very smart and knowledgeable as well. This guy has got a big future with BMWs. BMW was a smart company, they would hire him as an engineer. The part came in when he said it would, and my car was ready when he said it would be.I paid half of what BMW of Chattanooga asked for repairs for the second round! And my car runs great! I could not be happier ! I almost lost faith in bmw but since I met Erick, I think he could make almost anything right.
Nicholas Holt
a year ago
Never in my life have I experienced such selflessness from a complete stranger in a time of stress and need. Erick at DTM has restored my faith in humanity. This was the best car service experience I've ever had. My vehicle broke down on the way home from a track weekend and I was stranded 700mi from home. Initially the vehicle was towed to the BMW dealer, but they did not have the required parts for the repair. Meanwhile I had talked to Erick at DTM about the issue. He said he had the part on his own personal car, was willing to remove it, and drive it to the BMW dealer for them to install. I was awestruck. I decided to instead have my vehicle towed over to the DTM shop. Furthermore, DTM saved me nearly 70% on the repair costs. DTM repaired the vehicle quickly and correctly and I was back on my way home. Thank you so much for helping out a fellow enthusiast. A simple review does not fully describe the amazing experience I had with your business.Services: General repairs & maintenance, Auto engine diagnostic, Engine repair
Jessica Lewis
11 months ago
They had my timing off and cranked my car after I paid them to do maintenence work on it. I drove it down there 2 months ago and got contacted last week said they can't complete my car they are closing the business I need to have it towed to another shop and I go down there my motor is in pieces in boxes in the backseat and truck on a car I still owe on.Service: Auto engine tuning
Nicholas Paglialonga
8 months ago
Very professional, very experienced, very knowledgeable. Wouldn't want my BMW anywhere else. Erick and Q and the whole staff are very easy to deal with and do business with. They go above and beyond to take great care of your vehicle.
Seth Wingo
4 months ago
Erick was very helpful and kind while assisting me with a misfire code, he made sure I was gonna have a well running car for the time being and gave me quality advice on how to solve the issue.
Justin Kent
a year ago
I went down to DTM because my buddy used to work there and he told me about Eric, he hooked me up with a reasonably priced headliner that matched my car, and installed it, and even hooked me up with someone that would take off my cats. I was going to get a bumper as well but I decided to decline the offer. I got the chance to hang out with Eric and he seems like a very knowledgeable guy and someone you can learn much from. I got the chance to cruise with him which was nice but I made the mistake of letting him drive my car. He ended causing a 30FF boost leak, I feel partially responsible because I let him drive the car that way but I had no idea that it would cause a problem. Eric did try to fix the issue by putting the warped inlet back in the front turbo but it didn t help and left me with another problem I needed to fix. My main problem with Eric is that he never got back to me on anything once I got back to where I lived in North Carolina. He said he would send me a spreadsheet of things I should do to the vehicle in order of importance and he also has 100$ of mine that will probably not be returned, but that s no big deal. I m grateful for everything that he was able to do to my car. My main issue is the lack of communication, after receiving no response from Eric it made quite upset.Services: General repairs & maintenance, Auto engine diagnostic, Body & Trim, Auto body & trim replacement
christian glenn
9 months ago
These guys are awesome! They know they re stuff front to back and can always help with your situation and your needs. Very knowledgeable wether you need basic maintenance or you re building a high HP car like me, these guys will get the job done!Services: Transmission, Exhaust, General repairs & maintenance, Auto engine diagnostic, Engine repairServices: Transmission, Exhaust, General repairs & maintenance, Auto engine diagnostic, Engine repair
Max Mospanyuk
9 months ago
Eric is very knowledgeable and has helped me get my e60 back the road without any issues! He always conducts himself in a polite, organized and professional manner. Highly recommend!Service: TransmissionService: Transmission
Nico G.
11 months ago
I CAN NOT say enough good things about Erick and his team at DTM what started off as normal purchase turned into a business friendship. While installing new parts on my vehicle, I had run into a separate issue that I couldn t figure out for the life of me I reached out to Erick via email and shortly after received a response. We spent several hours over the course of three days emailing and on the phone, he even went as far as to video chat me trying to help diagnose the problem.I was blown away when he took the time while on video chat to mirror my problem and in the name of science, table tested and broke his own part stock to help confirm the fault at hand. I don t know any shop that would spend multiple days on the phone and video chat or even go as far as braking his own inventory for a customer. I HIGHLY RECOMMEND DTM.Services: General repairs & maintenance, Auto engine diagnostic, Auto engine tuning
Erica Walcott
10 months ago
Erick deserves a MILLION stars! He is a very good decent guy who has went above and beyond for me taking my call every time & walking me through every process & never making me feel silly for asking questions!!!He cares about my car as much or MORE than I do.He is such a blessing. He even called me to wish me a Happy Mother's day and to let me know that he worked on my car on the weekend (when they're closed) just so I could get my car back sooner...I hope he knows how much he means to me! Thank you from the bottom of my heart Services: General repairs & maintenance, Auto engine diagnostic, Engine repair, Oil change
Tim M
11 months ago
Best in the business for BMW performance modifications, major engine/transmission work and general maintenance. Erick has such a deep knowledge and passion for BMWs and all Germam autos. He is an absolute wiz when it comes to these cars. Also if you are ever lucky enough to drive with him on the tale of the dragon, you will experience the best thrill ride of your life. Highly recommend!!!
Will Singley
11 months ago
Honestly one of the most knowledgable german car specialists out there. Most other shops will quote ridiculous rates for work on german cars, but every time I've been in here (which is every time I need work done now) I get a reasonable rate for quality work. If you need a new place for BMW, Audi, Mercedes, this is THE place.Services: Steering & suspension repair, Auto engine tuningServices: Steering & suspension repair, Auto engine tuning
Brendan Roth
a year ago
DTM is by far the best shop i have ever been to. Extremely down to earth and honest.They helped me save my investment that i made in purchasing an e46. And they did so in a way that was fair and mutually beneficial. They have given me advice. Sold me parts at a fair price and performed repairs for me. The jobs that i could do myself they encouraged me to do on my own where i could. Couldnt ask for a better shop to have in your corner. Thanks DTM
Dakari Kelly
a year ago
DTM is a one stop shop for all your BMW needs! They take great care of my 5 series every time. Good turn around time, honest, and very thorough! Wouldn t take my BMW anywhere else now that I have these guys!& they just replaced the radiator on my Dodge Dakota. DTM has you covered!Services: Auto engine diagnostic, Auto engine tuning, Engine repair, Auto maintenance, Oil change
Julian
9 months ago
fantastic place, Eric got me a clutch and pressure plate short notice and even recommended a clutch rebuild shop down the road that got the clutch rebuilt in less than an hour great, place great people
bailey teague
a year ago
These guys are awesome. They really got me right. Super nice guys with a great price and even better quality.
devan hixson
a year ago
Very professional shop, can t recommend them enough. They have worked on my 135i countless times and always get the work done in a timely manner.Services: Steering & suspension repair, General repairs & maintenance, Auto engine tuningServices: Steering & suspension repair, General repairs & maintenance, Auto engine tuning
Reed Banaszak
11 months ago
Always honest, with very fair rates, and willing to work with you to get everything set up exactly how you want.
mark
11 months ago
good pricing and great work. will definitely be coming backServices: Electrical repair, General repairs & maintenance, Engine repairServices: Electrical repair, General repairs & maintenance, Engine repair
Seth914
7 months ago
Q helped me with a battery issue and was very kind about itService: BatteryService: Battery
christine m
a year ago
Awesome guy. Great prices!! And great customer service!Service: General repairs & maintenanceService: General repairs & maintenance
Bryan Houston
9 months ago
Still having problems with the car