Bert Brooks Tire

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Chloe McCord
3 weeks ago
I absolutely love Bert Brooks!They are always SO helpful and nice. They walk me through and explain what I need and why, and then help me through the process of decision making. I can not express enough how awesome they are. I ve been going there for years and will not go anywhere else for my tires.Thank you!!

  Matt Owens
5 days ago
They always do a great job at taking care of my vehicles and I feel like they make sure you are getting a good value.

  Scott Bradshaw
a week ago
Never had an issue there, great people, prices and services. Bought 4 sets of tires and will continue to use them.

  Deron Bellcase
4 months ago
Awesome, locally owned and operated business. They treat you with courtesy and respect, and take care of your problems quickly! Highly recommended. A++++

  Christina McCormack
3 months ago
The best service around! Great customer service, fantastic prices and quality workmanship!

  Jon Caruvana
a year ago
Bert Brooks is great. I trust them better than anyone else. Unfortunately, they appear to be trusted by many others as well, so it's difficult to get in, especially on Saturday. That's had led me to go to competitors, and even though the competition was closer to home and had a fancier facility, I came back to Bert Brooks for one reason: TRUST. They've always been honest, and they've always done a good job. *Update: They've been closed on Saturdays for a couple years now. And we are able to get quick service during the week. In summary, I'm still a very satisfied customer and recommend Bert Brooks for all your tire needs.

  Gloria Reddick
4 months ago
Has always been the BEST place to get anything done tire related. Very trusted and would definitely recommend.

  Andy Gentry
2 months ago
I always enjoy my experiences at this hometown owned tire store. Go here to be treated like family .

  Blake Collis
9 months ago
My mom had a screw in her tire that was causing issues on the day she was scheduled for outpatient surgery. It was an unpleasant hiccup in our schedule, but luckily for us, were were already in Rome, so I dropped her off and got her settled in to the surgery center. Once she was back, I jumped in the truck and drove it down to Bert Brooks Tire. They were super nice and welcoming. They remembered her from her previous purchase, and quickly got me checked in. They were really busy that day, but everyone seemed to be moving along steadily. I only waited about 10 minutes, and they had me ready to go! Great service, very kind people, and the chairs are the most comfortable chairs of any tire shop in the state. I made it back to mom in time to pick her up and off we went! Turned out to be a pretty easy day after all.

  Frank Robinson
2 months ago
Great service. Excellent tire shop

  Shalanda Long
a year ago
I always get great service when I go to Bert Brooks even if it's just to get air in my tires. Yesterday Amos helped me and was awesome! He understood my situation and worked with me to get what I needed! Now I am safely back on the road with some good tires!!

  Shawn Dutton
a year ago
This place is awesome, they exhibit honesty and integrity and that's something I can appreciate! I'm certainly not expert on cars or anything to do with them. One of the guys saved me a lot of money on my tires. I took my truck to them for a second opinion and although it wasn't the best news for me it was the truth and along with the truth they gave me great advice that saved me a lot of money!

  Austin Roden
a year ago
I'll never go anywhere else for tires if I can help it. The nicest people and they get the job done as fast as they can. Their prices are amazing too, but I would pay more if needed because of the employees being so nice.

  L.D.H.
3 years ago
They're the best! I've needed to change my tires for awhile now, and I finally did it this past week. Mr. Amos and Mr. Robert are always very helpful. They're always willing to answer any and all questions Also, I've never had any problems with the workers. The men there are the nicest men around. I really appreciate them, that's all!

  Kellen Churchill
a year ago
I won't go anywhere for an alignment.My truck was on the alignment rack 5 different times at another place and they still could not get it straight.I brought it to Bert Brooks and it was fixed the first time, and was done pretty quickly, too.I'm extremely happy and my truck drives much better now.Thanks a lot!!

  Tommy
8 months ago
Saved us a lot of money but searching for the best deal. Honest, friendly, quick service

  Betty Russell
a year ago
I have never been to a better place than this.Excellent customer service, godly atmosphere, and I didn't get cheated...how can I ask for anything better?It's a blessing!!

  Sarah Kate Cochran
5 years ago
A top notch business. I am extremely impressed with the service I received from Bert Brooks. They are kind and knowledgeable. They showed me what was wrong with my car and made sure that I understood rather than just fixing it and sending me on my way. The staff quickly diagnosed what was wrong and they fixed it for a great price. I will definitely be back.

  Vanessa Gamez
9 months ago
So helpful. Quick and efficient service. Reasonable prices. Very kind ppl.

  Erskine Thompson
2 years ago
Always excellent service. As busy as they are, they make sure to be thorough with your vehicle and let you know if something is wrong, but never to the point of gouging or creating problems that don't exist. Further, they appreciate repeat business too. Today, I went in to get a tire changed. Not only did they simply patch it, they didn't even charge me for the service since I had bought the tire there. This is why they stay busy, and why I won't go anywhere else in town for tire service.

  madison barlow
a year ago
Customer service was 10/10! They worked so quickly and efficiently, and they explained everything without leaving me confused. Best shop I have been to!!

  J 143
5 years ago
Everyone talks about this place as the best. Was not impressed. People were not receptive to some issues I had. All I would expect is some one to listen and then give a response. Even if it is not in my favor. These guys did little to help explain my issues I had with there service except get upset with my questions and rush me out so others did. It hear my complaints.I had gone there a fee times. Each time I went I never understood what everyone was talking about great friendly service. I personally am a man that goes to church. I think there church music and Bible's are a gimmick to get more business unfortunately.

  Katie Sprayberry
4 years ago
The most trusted mechanics locally. As long as you arrive early, they will have you in and out. Wonderful country gospel music while you wait. These people know how to treat their customers and earn your trust. Their prices and service won't be beat.

  tony strom
a year ago
Great people to do business with!! I thought I had a bad tire pressure sensor on one of my tires. They checked it out and I was in and out the door in less than a hour. No charge! Would recommend to anyone??

  Tammy Earwood
5 years ago
I cannot say too much about this business. I went in expecting to have to replace my brakes. But he said they were good just needed flushing. He did that plus rotated my tires for free. Beautiful gospel music while I waited. Wonderful and he could have taken. Me for a ride and I wouldn't have known better

  Rhonda Jones
9 months ago
100% recommend these guys! They handled my truck like a pro in a timely manner.

  Grey Carmona
5 years ago
Hands down, the best place ever! I've had them work on my vehicle twice (replacement of CV axles and had new tires put on) and both times I was thoroughly pleased with how fast they got the job done, not to mention the outstanding customer service.After they service your vehicle, you'll know precisely why this business is always packed and has near perfect reviews.

  Christy Edwards
4 years ago
Great group of mechanics. 'Joey' took care of my problem for me & he was Awesome! Even though I wasn't spending a fortune he cared just as much as if I was. Concerned about our safety and the tires that I had, so he rotated them and put a great used one on for me in no time and I was back on the road without breaking the bank.

  Candice Cooper
2 years ago
First time using Bert's and I will definitely go back for any tire concerns. Quick, friendly, with great customer service skills! I saved over $100 compared to anywhere else in Rome!

  Susan Duncan
3 years ago
My husband and I discovered at 5:30, we had metal in one of our tires. We got to the shop a little after 5:30 and although they were closing, they stayed and helped us. We were very grateful for their service! We highly recommend them!