Express Oil Change & Tire Engineers
4.8 (607)
9697 Ford Ave, Richmond Hill, GA 31324
(912) 330-1399
expressoil.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Becca McKee
a week ago
The guys that work here really bring customer service to the next level. I had a tire change and even though it was storming (with a possibility of a tornado), he still went out and got my new tire. Everyone here is knowledgeable, dedicated, and kind. I have thoroughly enjoyed my experience here.
Jake Wilson
a month ago
We took one of our cars in for oil change and tire rotation. The staff was great. At this location you can stay in your vehicle for the oil change. For other services you must get out and wait in their waiting area. That area was clean and organized and our wait wasn't that long. I recommend this business all.
Diane Brozzetti
2 days ago
John Carbajo went above and beyond with his service . I was traveling home from Florida and got a flat tire . I called this location and explained that I had to meet my daughter in NC and needed to get there. He got me in and out within a hour . Again thank you so much for all your help . A angel was watching over me that day .
Sladjana Tanaskovic
a week ago
This place is absolutely amazing! Costumer service top quality. It s been my third time coming for oil change and now I am changing tires. Love this place
Keith Osborn
3 months ago
Great for oil changes, but they also took care of a leaky differential. They didn t have all the parts on-hand but they said the leak wasn t bad and it was safe to drive for the next two days until they were ready for the repair. Once they had the parts, I brought my car in first thing and they promptly had it on the lift and fixed within a few hours. Jo was great as was the crew.
Jennifer Carr
3 months ago
No complaints. They completed an oil change quickly, got me a quote for tires and checked my engine light. It was more expensive than where I usually get my oil changed but it was worth it considering I didn't have to sit in a waiting room for hours.
Joel Paskauskas
3 months ago
I have been a regular customer at Express Tire and Oil in Richmond Hill, GA, and each visit reinforces my decision to choose them for my vehicle s maintenance needs. Their commitment to excellence is evident in every aspect of their service.Firstly, the leadership of Carl, the oil change service manager, is noteworthy. He is not just good at what he does; he is among the best. Carl s professionalism, coupled with his friendly and approachable demeanor, makes every interaction a pleasant experience. He ensures that every customer is treated with respect and their needs are attentively addressed.The pricing at Express Tire and Oil is another aspect that deserves applause. They offer fair prices, which is a breath of fresh air in an industry often plagued by overcharging. This fairness in pricing, combined with the high quality of service, provides tremendous value.Moreover, their honesty and integrity stand out. The team at Express Tire and Oil doesn t pressure you into unnecessary services or purchases. This level of honesty in upselling or recommending services is rare and highly appreciated. It s reassuring to know that you re dealing with a business that prioritizes your needs and not just their profits.The overall experience at Express Tire and Oil is exceptional. Whether it s oil changes, tire services, or general vehicle maintenance, they handle everything with utmost professionalism and efficiency. Their team s expertise and courteous service have consistently exceeded my expectations.For anyone in Bryan County in need of reliable and high-quality vehicle maintenance, I wholeheartedly recommend Express Oil & Tire in Richmond Hill. Their blend of excellent service, fair pricing, and trustworthy conduct makes them the go-to destination for all your vehicle maintenance needs.
Tracey T
4 months ago
Went in this past Saturday for an oil change and although it was the Saturday before a major holiday and they were extremely busy, my wait time was no longer than I expected. They were very polite and when I asked about a quote for new tires, they quickly furnished it to me. (And full transparency, their tire prices are right in line with other places that I got quotes from.)
Bonnie Collins
a month ago
Amazing customer service! Fast service EVERYTIME! Always smiling faces even in the hot sun!! I highly recommend coming to get all service done here! No job to big or to small!
Brianna McGregor
4 months ago
We had a great experience here today! As we were driving on 95, our alternator decided to go. We took it here, and the cost was much less than we anticipated! Very speedy, professional service! A lady who was also getting her car serviced said she won t go anywhere else because this is such a great place!
E
a week ago
Josh and his crew gave me the most professional, friendly and efficient service. I highly recommend to come here for your auto needs.
Lauren Green
3 weeks ago
We've been coming since they opened several years ago and Mr. Rob is THE BEST. From small talk while we wait, to entertaining the kids to Popsicles on a hot day in the bay, he always has something up his sleeve to make the experience more than just an oil change. Thanks for the kindness Mr. Rob.
Michelle Alba
2 months ago
Rico did my oil change this morning he was amazing!! Very polite!! Took care of everything super fast!! Took care of my sons car!!! I will be coming back again. Everyone is wonderful! Excellent service
Matt Lorimer
3 months ago
Called this morning, got a great deal on new tires, excellent service and even let me bring my dog inside. Chris was really patient and a man of his word, very kind. The staff in the oil changing bay was so nice and professional. Really nice work folks, thank you.
Maggie Pearson
3 months ago
Amazing customer service and quality work (for an affordable price!). Chris, Brian, and Mitchell were all so helpful getting me four new tires for my car. I really appreciate it guys!
Brooke Holloway
4 months ago
They didn t have the oil needed for my vehicle when I showed up to get an oil change, but Chris went above and beyond to get the oil in quickly and had everything taken care of within the hour. Great service!
Heather Vanags
a month ago
Josh did a great job changing oil. Love this place. They never try to sell you things you don t need like other places.
steve mildge
a month ago
Very rude and condescending intake person at front desk. I stood there over 5 minutes before being acknowledged. His mood was dismissive and rude. Because of this, I will be finding another place to service my car. He s got zero business interacting with the public.
Mckenzie Renne
a week ago
Always a great experience! Excellent service as always.Special shoutout to John C.
Bailey Laine
2 months ago
Josh and his crew were very nice and helpful! Had me in and out quickly and were all very professional. Definitely will be back :)
KImberly Williamson
4 months ago
Chris Valle was the greatest! He was so nice and professional and very knowledgeable about their products. I will definitely be back to see Chris!
amanda sams
3 years ago
Highly recommend. The staff was attentive and knowledge! They were able to patch my tire in 15/20 minutes. They boast multiple mechanic services, including a 10 minute oil change where you don't even have to get out of your car. They also offer military discounts on certain services.
Domonic Roth
4 months ago
Jc, Chad and the rest of the guys did a great job my getting my truck put back together. Very informative, great service went above and beyond highly recommend and will definitely be using this shop in the future.
Jessica Baldwin
3 months ago
Brought my car in for an oil change and brake job. Chris was extremely helpful through the whole process. I will certainly be coming back for all my future auto needs and referring all of my friends and family.
Lei Boone
8 months ago
This was my go to spot!!! Quick easy affordable. Today's experience wasn't that. It's under new management & things just seemed off. When the mechanic was instructing me to test my lights out she yelled perfect & I hadn't even did it yet, even the other worker looked at her like "what's going on." I was also told my filter would need to be replaced on my next visit. I replied that it shouldn't be because this car is brand new & I would be calling the dealership, he immediately said "no, it in excellent condition." Last but definitely not least I was told that my truck would be good for another 7,000 miles, then they brought over the windshield sticker that said next oil change 3,000 miles. I brought that to the mechanic's attention & he stated that corporate will not allow them to put more than 3,000 miles on the sticker!!!! I paid $129.00 for 8 quarts they said I needed. I WILL NOT BE BACK, TOO MANY LIES & DECEPTION IN ONE VISIT! Also I was offered a discount to put a good review on Google!!! Run far away from this place. It use to be the best place ever!
Tracy Vickery
2 months ago
JC was great! Able to get the tires I needed ordered, delivered the next day and installed. Awesome customer service.
Anette Sanchez
7 months ago
Great, efficient service. We take all our cars here. Dom, you and your co-workers have such great attitudes, you take your time explaining what s happening even in simple terms. Honest feedback on car status, not pushy. I would certainly recommend this place.Services: Tire rotations, Oil changeServices: Tire rotations, Oil change
Jason Stair (ShinObi-Wan Kenobi)
5 months ago
These guys are good and thorough took care of my car and got me in and out in about a half an hour but for the guy that doesn't know how to do math I've added the formula here.T=P A rWhere T is the Torque From Pressure (lb-ft)P is the pressure (psi)A is the area (in^2)r is the radius (ft)To calculate torque from pressure, multiply the pressure by the area, then multiply by the radius.
Kalina Stearns
3 months ago
Highly Recommend coming here if you are looking for an honest place to get your vehicle maintenance. Christopher Valle was super helpful and I will definitely be coming back : ) Thank You all for your help!
Sybil Lyles
3 months ago
I always come her to get my Oil changed. DRob and all the staff are always very friendly, professional and efficient!I always come back. Thanks guys!