Amenities
- Mechanic
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Brandy Barnard
a year ago
Horrible guys to use! Our process of using them to replace our turbo on our F350 began on October 11, 2022. They quoted us $1500, we buy the part. Once the part came in, they started replacing the old one with the new one and then decided to tell us that they would have to charge an extra $1000 because they were going to have to lift the cab. We agreed on that price because it was going to be a more extensive to repair. They never lifted the cab, they just went and bought a grinder and ground off the bolt that was stripped on the old turbo. They installed the new turbo but it isn't installed correctly, there is oil leaking from it as well as exhaust leaks from the turbo area. I've tried being patient with them because Mark was sick so Jesse would come out but he isn't knowledgeable about diesel trucks, but he was willing to try to fix it and make it right. They told me I needed to have the turbo reprogrammed but the dealership I took it to said it didn't because no electrical things were changed. I reached out to them, let them know and Mark said he'd call me back. He still hasn't called me back about this issue. For 2.5 months I've been patient and worked with these guys to try to find a resolution to get our vehicle fixed, like we paid for, but they won't communicate properly! DO NOT USE THESE GUYS!! THEY ARE HORRIBLE AND WILL RIP YOU OFF!! THEY HAVE BLOCKED ME IN ANY WAY POSSIBLE BECAUSE THEY REFUSE TO FIX THE ISSUE OR EVEN ADDRESS IT. They also have "friends" going behind me leaving good reviews because they don't want the truth to be known. I work for everything I have just for these horrible people to rip me off. Still in the same situation with an unrepaired vehicle.
Mahmoud Said
7 months ago
If I would of seen the ladies above me review I would of not called them he took my money made me order parts and never came back to put them on save your self and get it towed to a shop don t use this scammer if there was -10 review I would have it to him not honest