Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
FEAR no MITCH
5 months ago
I brought my car in to get my front bumper replaced. They told me 1 week that turned into a month and cost me $5k of missed work and 3k in repairs. I work on the road so when I got my car I paid it and headed out on the road. I immediately noticed they put on the wrong front splitter and my front bumper was crooked but i needed to work. I stopped to get an oil change, and there was eye glasses and tape under my hood. I ignored it then when I washed and started to wax my car I noticed my front bumper was barely hanging on and my rear bumper was the same way.I called and told them and they were very nice and told me to bring it back and they would fix it. So I work on the road and couldn't get back but hit a piece of tire a couple weeks ago and tore my under carriage and wheel wells off. So I had no choice but to fix it. So I brought it back to them and asked for them to fix what wasn't done properly the first time. They said ok. I called they said it was ready they are washing it now. I show up and wait for almost a hour and they brought my car to me dirty and they didn't fix the rear bumper but I was like whatever I have to work and left. When I turned into my place I heard my car making a rubbing noise. I parked and looked and noticed they didn't install the wheel wells correctly or put in all the push pins on both sides so I had to do it myself. I can understand a little but of mistakes but not installing one thing correctly or even taking the time to check your work before giving it to a costumer is unacceptable I'll never be back.
Crystal Perrone
8 months ago
Excellent customer service! I spoke with Austin a few times and he was very nice and provided me information when i didnt hear back from my ins company. Although my car was totaled and they were not able to fix it. i would highly recommend this placed based on the friendly, professional service i received.
Franchesca Henares
2 years ago
They have the most amazing people on their team!!!! We feel like family when we go. We took our car there twice after hitting Deers multiple times and they just helped us a very very much you can never get a better experience than going hereService: Body & TrimService: Body & Trim
Chilquita J
7 months ago
Very Satisfied! Thank you guys! Customer service was awesome! Austin was very helpful!Services: Painting, Body & TrimServices: Painting, Body & Trim
Kevin Ewing
4 years ago
The work done is outstanding! My car looks as good as it did when it left the showroom! Their customer service is among the very best in any business! They really listened to me ! They treated me like I mattered. They genuinely care!
Autumn Rohrbaugh
10 months ago
Used them for multiple wrecked vehicles over the years. Always great service and handles it in a timely manner.
Scott Albritton
4 years ago
I have used William Wall for many years and he always makes sure everything is perfect. He stands behind his work. We just got my wife s BMW back from W&R yesterday and it is perfect. As the saying goes, Happy Wife, Happy Life. My wife is very happy, so I am also. Thanks to William and his crew.
Christie Borders
7 years ago
\I had a dog do over $3,000.00 worth of damage to my car all because the dog was after a cat. So this meant my new car now needed body work and a new paint job. W&R Paint & Body was really my first and only choice considering I know the owner because of the small town we live in I also knew they have been in business for like 20+ years so I figure they must be doing something right. It was and is the best decision I made. I am extremely happy with the process. Austin and William made the entire process from beginning to end easy and stress free for me. All I had to do was take my car over there then do a little paper work so they could get the information they needed. They had me a rental car waiting and ready. My car did end up taking a little longer then originally planned but that was because they found more damage to my ABS that we didn't know about. The first time I go to pick it up it looked almost perfect except for these two tiny scratches on the back passenger door. I brought it to their attention and they took care of the entire thing without a second thought. William and I agree on the day to drop my car off with them and it would have to stay one night. I told William what time I need my car ready for me to pick up and he said not a problem it would be and it was. As I coming up to W&R that day I could see my car out front and she was just beautiful. There was not a spot on it she looked like she just rolled off the assembly line. They did a great job. I would use them a thousand times over. I see why they have been in business for so many years. I would say W&R are helpful, knowledgeable, trustworthy, honest, and they deliver quality work. So again THANK YOU W&R foreverything
Lynne Beasley
4 years ago
I stuck my car on a very muddy dirt road in Macon County. AAA said they only came if it was within 50' of pavement (seriously in south Georgia), they recommended a recovery service located in Perry. I had used W&R several years ago when I locked my keys in my car, so I called them. Mr. Wall and his wife brought his Jeep with a winch and pulled me out! I was so grateful. These people are awesome and I would recommend them for anything automotive that you need!
Tim Mathews
2 years ago
The city police had my truck impounded and W&R took advantage of me and my situation. Charged me 325.00 to get my truck after the the police had put a hold on it. I had to pay for the days that it was on hold! I need a body shop, but it won't be this one!!!
Harrison Souter
5 years ago
Great people and service, my family has trusted them for a long time, only people who works on my vehicles! Great place for sure!
Terry Earle
a year ago
Austin and the crew did a fantastic job repairing my truck.
jimmy hendrix
a year ago
Quick and reliable very professional service have used them for 15 years!!!Service: Body & TrimService: Body & Trim
Connie Guined
a year ago
Very knowledgeable and friendly staff. They do excellent work.
Karyn Duffey
4 years ago
Didn't do business with them but had an opportunity to talk to owner and his wife on the phone and they were both very nice.
Micah Kauffman
a year ago
Great customer service! Austin is the best!
Meagan Williams
6 years ago
Mr. William and his guys are always phenomenal and I will not use another body shop regardless!
Candice Stone
3 years ago
Very friendly people and they are always very helpful.
Karen Raburn
6 years ago
Very Friendly staff & they do Great work
kerry ward
3 years ago
They said they would get a price for the part and return my call. That was 4 days ago. Still waiting.
Israel Jno Baptiste
2 years ago
Great customer service wonderful workmanship
Thomas Phillips
2 years ago
Did an engine swap for me and did an awesome job
Metha Conley
6 years ago
Service is great they do quality work
John B. Bolt
6 years ago
Has 24 hour wrecker service. Reasonably priced and good service.
Dale Foskey
4 years ago
They do what it takes to make the customer happy!!
Alex Maybie
5 years ago
your one stop paint and body shop. Great work.
Alex Maybie
2 years ago
Best work and customer service ever!!!!!
Hank White
3 years ago
Great service. Great job.
Michael Reed
a year ago
This place is crooked as the day is long.
dale foskey
4 years ago
They Always go above and beyond for the customer.