O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brenda King
3 weeks ago
The most awesome service was given to me today as Brian and his manager were so respectful and kind. Made the battery warranty good and we are so grateful for that. Thank you Brian and Mgr.

  Misty Thornbrough
a month ago
I've been a long time customer. I came in to have a battery checked. A tiny woman was at the counter asking for a part. This is at 5:59 right now. The worker tried to bump her off to help the man who came after her. I'm going to advanced.

  Jason Reichelt
3 weeks ago
Just left and it was a perfect experience. Jesse (hope I spelled it correct) greeted me as soon as I came in, instantly knew what I wanted, gave me options and opinions. In and out 3 mins.

  Trent Jones
a month ago
I've been building a custom fuel delivery system for a few weeks now and have frequented all the local stores i.e. Advanced, Auto Zone, Parts City, Lowes, Home Depot, and Napa... Through this fiasco I had to log on and give praise to the person and store that helped me achieve and obtain the lengthy parts list with absolutely impressive knowledge and overall helpfulness.. That is Pamala at the Fort Oglethorpe store!! This lady was impressive as far as knowledge, speed of being able to operate the computer and getting the part shipped into their inventory.. mind you I'm working on a 94 powerstroke and at most every other store I'm having to help some dude understand what I'm looking for only for him to tell me to look online.. not Pamela she's like you own personal parts guru!!! O'Reilly's needs to get this lady a six figure salary and a corporate training position helping every employee be more like her because she is a breath of fresh air in today's customer serviceless online society.. also I know where I'll be shopping for my parts from now own!! Thank you Pamela and Oreillys for helping me achieve my needs to get my older truck back rolling coal!!

  Jill Christy
5 months ago
Excellent assistance! I was in and out with the part I needed within five minutes. Courteous - Friendly - Knowledgeable folks. Stop by anytime! They will help you. (this one is tucked away behind the CVS)

  Alma Morris
a month ago
Super helpful, quick and spoke to me respectfully. I was able to get information on why a light came on and what to do about it.

  Lisa Couch
6 months ago
I was told that my alternator was bad so I bought a brand new alternator and new belt $338.00 . When I put the new alternator on my car was still doing the exact same thing it was before the alternator. So it was not my it was my battery cables they was crowded and needed a good cleaning so I did not have the money for the but the guy at O'Reilly's assured me that I needed so I put it on my credit and then they got my old alternator for a core charge a $45 so have I kept my old alternator I could have returned the new alternator and got a refund of $338.00

  Nadene Freeman-Akins
7 months ago
Their people have always been kind. Johnny was especially knowledgeable and helpful on my visit today. I appreciate y'all always going the extra mile to help and provide staff with the know how to best assist your customers.

  Dana Todd
5 months ago
I always get quick service The associates are very professional. But they're still friendly.

  Stuart Mullins
6 months ago
This was the only place willing to even consider touching a Prius 12 volt starter battery. If you are having trouble getting help changing a Prius C battery ask for Johnny. He was very helpful and put in the effort to replace the difficult to reach battery without upselling me

  Shannon O.
9 months ago
The most professional auto parts sales people I ve had the opportunity to be rude to. I called mad about a part they sold me missing a vital bracket. The first tier rep kept his cool and transferred me to the manager who handled the situation superbly. That sales team deserves a raise and an award.

  Melissa Smith
11 months ago
Wanted to give a shout out to Dylan at the Fort Oglethorpe store. He tested and replaced our battery on 5-11-23. When we couldn't get it started, he helped troubleshoot our situation. He was very professional, helpful, and kind. We appreciate it and wanted to let someone know. He did a great job.Melissa & Alaina Smith

  Gideon LaFlair
a year ago
There was one point when I was walking in this store everyday. The staff kinda got to know me, and I them. Everyone is very friendly and patient with their customers. I was replacing a oil pressure switch right out side of the store and accidentally dropped a bolt down in between the engine block and some components that made it impossible to reach my hand in there and retrieve. The staff were kind enough to let me borrow a telescopic magnet, given they followed me and watched me retrieve it. I ve only had big good experiences here This is my default location and I d recommend this place for you to make your default location as well!

  Denise Croft
6 months ago
Staff is very friendly and helpful. They answered all my questions about car parts and estimates on parts I'm needing to get.

  Patrick Duffey
9 months ago
This has become my go-to auto parts store. Between a superior experiance and the fact that they help raise money for special education in my local area. I will probably always use them.

  Glenn Ashley
6 months ago
Always has the parts and tools I need with great service. Tool loaner program is a life saver!

  OneHappy Papa
4 months ago
What can I say it's a part store with a selection of impact tools that are needed from time to time

  S Ray
2 years ago
Went in for a headlight replacement bulb and Nate was awesome. He asked me how bright I wanted the lights, showed me what my options were and then replaced them for me. He was very nice and did a great job...I can see clearly now!!

  Theresa Esposito
a year ago
Such an amazing place and SUPER HELPFUL STAFF!! Very knowledgable people and they were extremely friendly and made me feel comfortable and not so stressed about my vehicle. I totally forgot the 2 gentleman that assisted me today with my Hyundai but without them I probably would have lost my mind... thank you O'Reilly's! Glad I found someone I could trust.

  Brook Smith
6 months ago
Zachary really needs to learn some customer service skills and some manners.

  Ben Wolk
2 years ago
Recently ran to this O'Reilly's to replace a couple of headlight bulbs. First trip in....not too successful, as I ended up with the wrong bulbs. Returned the next day, and was helped by associate Francisco, who was awesome. He determined I had the wrong bulbs, pinpointed the correct ones, and spent a good bit of time helping me install and test them. Most impressive, upon getting home I realized I'd left my old bulbs there without getting a refund, and couldn't find the receipt. Francisco had set up a customer account for me, and called me to say he still had the old bulbs. Plus, he went through the records and found a digital copy of my receipt so I could still get my refund. Great service. I only wish O'Reilly had a customer survey so associates like Francisco could be officially recognized.

  Dana Todd
8 months ago
I love the people that work there and prices are nice. I recommend going there, you won't regret it.

  Labron Ragon
6 months ago
Very Nice people. Always have what you need!

  Mary Frontier
2 years ago
Went in to find out why my truck won't start. Nate checked the battery said it was bad sold me a new one. He was not able to change it sent me, sent me to another place who changed it for free. I returned the old battery and he checked to see that they had everything in place. The service is great that's why I come here when I need something. Thanks Nate

  Scott Chambliss II
a year ago
Well, I have always enjoyed O'Reilly's prices and customer service has always been a big point here. Though, recently my experience hasn't been so great. I told the man I need a reliable air pressure gage. He told me "these are very reliable." Uhh... I just had my tires rotated that day and I was told all my tires were set to 32 as per factory regulations. I got home, put the new gage to the test. The gage said 40+ on those tires and actually was quite a pain to read. I'm hoping it was just a defective unit. For now I don't blame anyone! Always do your research before you buy anything these days. Apparently even something as simple as a gage

  Craig Cross
2 years ago
Nice friendly folks. Had my battery and alt tested a couple of times. Initially showed bad diodes in the alt. So replaced it. But with the low battery juice, alt had to overwork to get the battery caught up, thus still showing bad diodes on reman alt. Was going to replace, but the 3rd test showed diodes working fine. So leaving it alone.

  Donna Lockwood
2 years ago
A woman going into a part store typically has all the men trying to sell things that she doesn't need. These guys treated me like a human. Found what I needed didn't try to have me buy this and that and let me go on my way. This goes a long way with me. Thank you very much!!!

  searchnfor
4 years ago
Very helpful. Had them test my battery and alternator. Turned out it was the battery. Bought one there and they quickly swapped them out. The whole process took around 15 minutes. I definitely recommend them.

  Kelly C
4 years ago
On our way home to PA at 5 am we had a wheel bearing go bad on our camper tire. O'Reilly opened first at 7 am. We were there right at 7 and greeted by Keith. He got what we needed with a smile and made a stressful situation calm. Had to back 1x for parts, and he had some delivered with 30 minutes he didnt have in stock. So nice to have a smile and overall willingness to help. We need more Keith's in this world! All employee's were wonderful and nice!!!

  Anna Massey
7 months ago
Very friendly and knowledgeable service. Thanks to Christian for your help!