Norcross Transmission Service
4.6 (59)
1875 Mitchell Rd NW, Norcross, GA 30071
(770) 449-1905
norcrosstransmission.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kim Keinat
2 months ago
Jim and his partner are great to work with and helped me save money by repairing my transmission. Thank you Jim. Very honest, kind people here.
Jo�l A.
5 months ago
I had my transmission repaired not replaced unlike what other transmission shops including some well known transmission companies told me that I needed a new transmission.The highest quote I received was $9000.00, and the company was more than eager to finance the replacement cost. My mechanic at Robert s mechanic in Suwannee referred me to Jim at Norcross Transmission Service.I took my vehicle to Jim, after checking the vehicle, I was shocked to hear that I didn t need a new transmission. The transmission was repaired and it cost $1400.00.It was one year ago and the vehicle is driving impeccably. I have driven it from Georgia to Massachusetts many times.I have referred many friends to him.Honestly will bring you more business and it will forever.Thanks to Jim and his employees.Service: Transmission
Brad Malta
3 weeks ago
Jim and the team took excellent care of us and our 2016 Acadia! Courteous, friendly professional and clearly skilled, thanks all!
Richard Todd Aguayo
2 years ago
TRANS-FORMATION: It all started with a free evaluation and ended with a thankful celebration.I've had my car for 10 years, and after 10 years she was in the state stress. Her legs had started to go. But because the price of newer cars have gone through the roof, I made the financial calculation that replacing the transmission was a better bet than buying something new. I went to a few transmission places, and of course paid them to evaluate the situation. And then I went to Norcross Transmission Service.They were friendly, knowledgeable, and above all, ready to review what repairs I would need.. without charging for the assessment. They quoted several different prices for several different solutions and didn't pressure or push. I left and contemplated my choices.A few months later I made the decision to pull the trigger and called them back. Of course, the price had gone up just a bit since my estimate.. but the good folks at Norcross Transmission honored my original quote and told me to come in when I was ready.I brought my car in, said a little prayer, and left. Several days later Pepper was ready, new legs and all. And now drives like a dream.Thank you to the team at Norcross Transmission, and especially Jim, for the friendly and fair service. If you're looking for a shop to service what makes your car go, go to Norcross Transmission Service.. you won't be sorry!
A Leig
3 months ago
Highly recommend. Jim diagnosed the issue quickly and the repair was much less expensive than I was expecting.
Renee Wallace
9 months ago
My sons car needed a new transmission 2 years ago and my regular mechanic referred me to Jim @ Norcross Transmission. Said this was the ONLY transmission place he would refer anyone too. Jim is a stand up guy, does business the only way it should be done. He's honest, fair and has integrity. Salt of the earth kind of man! Even when his entire shop came down with COVID, he did everything he could to try and keep his customers happy. Jim, sorry for the late review (I've had a post it note on my desk for 2 years-shame on me). Better late than never. You and your team are amazing and I hope I never need you again but if I do, I'm running to you and Norcross Transmission. Blessings to you all!Renee Wallace2012 Red Ford Focus HatchbackService: Transmission
Erin Smith (she/her)
6 months ago
Very friendly and attentive service! He was extremely knowledgeable and took the time to walk through all of my options and his recommendations. 100% would give him my business again!Service: Auto engine diagnosticService: Auto engine diagnostic
Bo Hulsey
a year ago
Great place! Honest and friendly. Took my Jeep to Jim after speaking with him over the phone as a second opinion. Turns out it was not the original problem I was quoted double the price to fix. So glad I went to see Jim.
Andrew Lewis
2 years ago
Jim was very kind and professional as he helped us navigate transmission trouble with our vehicle. He did not charge for diagnosis and helped accommodate us as we decided not to keep/repair our vehicle. We are very grateful for him and his team will definitely use him in the future.Service: TransmissionService: Transmission
Eric Lestandie
10 months ago
Transmission issue! They diagnosed the problem right away. Very honest! No hidden repair costs. Very professional. Thank you.Highly recommended.A++++
Grant Courtney
a year ago
Scam Alert. Called about manual transmission in my 86 C20 and explained it needed a synchronizer. He said bring it by and leave it for diagnosis. They kept it a week and called back and said that they do not work on manual transmissions and will purchase a $3000 rebuilt and replace it i'm sure for another few thousand. They never said they only remove and replace manual transmissions. If they had I would have moved on to search for someone that can repair a transmission. I spent $50 on Uber trips, lost 2 1/2 hours at work and they kept my truck for a week. Don't believe anything they say.Service: Transmission
Denise West
5 months ago
My experience has always been just wonderful..Blessed
Scott Lewis
3 years ago
i brought my nissan pickup here its an old model with difficult to find parts, Jim and the crew hung on like pitbulls to do the best job possible, i feel as though ive made friends in the transmission business. i highly recommend theses guys for your next transmission adventureService: TransmissionService: Transmission
Robert Agan Agan
3 years ago
I had a transmission fluid leak on my f250 truck and was referred by the hardware store owner where I was renting a trailer to haul a car . he said take truck to norcross transmission shop which was close by , so I did and they looked at it quickly and said my front seals were bad. Required removal to fix so left it and he took me to get rental car , and that was big help to me. Picked it up 4 days later , today, nd runs great. Good people there and great place to go with transmission problems.
Antonio Carletti
2 years ago
A pleasure to do business with someone who wastes no time in getting to the point and getting the job well done and at an honest price. That's how it should always be. I highly recommend Mr Kitchen.
Dana J
3 years ago
Jim was excellent. He was extremely helpful and thorough. I appreciated the way he took car of my vehicle and he's a trustworthy individual!
Temple Bemis
7 years ago
Couldn't ask for better customer service! Honest and friendly employees who repaired my SUV quickly so I could make it to my sons' baseball game. Meant the world to me especially being from out of state and not knowing where to take the car. Thanks again and for locals (and out of towners not knowing where to go), I would highly recommend this place!
Edgar Hernandez
10 years ago
Don't go to this place trust me you'll regret it,I took my car in to have the transmission inspected. I left it overnight and they said theyed get to it next thing in the morning. I had to call multiple times to check up on te status as they didn't call when they were done. They didn't find what was wrong with the car but here's what they did do, they put a huge dent in my car the manager didn't want to claim responsibility. Also when I got home I realized the transmission fluid was leaking something it had never done before so now I'll take my car to another mechanic. Hopefully this place's insurance will cover the damage but seeing how they run the shop I doubt it
Nickolas Madsen
7 years ago
I brought my 1964 1/2 mustang here with some transmission problems. Fantastic and communicative staff. Very helpful and everything is running great now.
Birt Enterprises, Inc.
5 years ago
Great service. Very knowledgeable and courteous. Made my repairs sooner than expected. Highly recommend!
Nola Oliver
a year ago
I was shopping for water pump repair. They were honest, stating they only work on transmissions.
Jaime Soto
4 years ago
Trustworthy shop for transmission service. With excellent customer service. Ask for Jim the SupervisorGreat prices with warranty
J D
3 years ago
Great place of business they do excellent work as well as make u feel like you as the customer is the most important customer in the world @ that time
Jana Wall
7 months ago
Norcross Transmission did a wonderful job on my old truck.
james Posey
a year ago
Not satisfied with service had vehicle started late June/and August used many tow trucks/Ubers vehicles still not working.Service: TransmissionService: Transmission
A Dose Of Nicole
5 years ago
Excellent service! Mr. Jim is very professional and has knowledge about vehicles.
Phillip Barnett
a year ago
Fair and balanced! They may not be pretty, but they are good at what they do.
Ernesto Caesar
3 years ago
Excellent transmission repair and replacement, courteous staff, excellent prices.
Timothy Taylor
a year ago
Very good work Friendly and professional
Christopher Derrien
7 months ago
Good work