Jb tire and auto emissions
3.9 (305)
1250 Indian Trail Lilburn Rd NW, Norcross, GA 30093
(770) 638-3557
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Shayla Phung
a week ago
I came here on Saturday to get 4 new used tires once I finished I left and went home. I didn't go anywhere but home.. then I left again around 8pm, I didn't even leave my neighborhood yet then all of a sudden low tire pressure popped up on my dashboard.. I get out the car and the back passenger tire is completely flat. The next day I call the tire shop and tell them what happened & they told me I can come in and that they would take care of me no charge, so that's what I did my boyfriend brought my car in for me and they were charging him $60 for a whole new tire & on top of that the front tire was starting to go flat too. What kind of service is that?? Giving me bad tires because im a girl?? And why say no charge over the phone if you were gonna end up charging me another $60 for something that wasn't MY fault. They gave me bad tires and I paid $320 in total for them nothing but flat tires. I absolutely would not recommend this place to anyone. I had to go to another tire shop and get NEW tires because this shop couldn't do their job correctly
Tom Fletscher
a month ago
Great place. Very friendly and knowledgeable. I bought 2 used tires recently. I had a small problem with one a few days later.They got me back in and fix it quickly and perfectly. Learned They do all automotive services. I won't go anywhere else. They guarantee their work!!
Sherri Morris
4 months ago
I have been going to JB for about 10 years. They are always friendly and helpful. The are very knowledgeable when it comes to cars. I have trusted them to keep my vehicles running and they have never let me down. The card punch system is rewarding as well. I am very grateful for their work.
Dana Walker
a month ago
They patched my tire but knocked it out of balance. When I called to inquire about it, they claimed that the stay inside the tire was messed up. Instead of taking my truck back to JB's, I paid elsewhere for it to be balanced. They are usually great, and the guys are generally friendly. It's just a bad experience this time.
Thomas Anderson
3 months ago
J.B. , along with all of his employees, was very helpful... If you need tires, this is the place to go. Not only did the entire staff looking all over to find a replacement for the unique size 22" tire I have on my 2013 Dodge Charger SE. And even knowing he could have charged me more money, I paid a fraction of what I was quoted by 3 other tire places...
Daniel Perez
4 months ago
I was there doing the oil change, they never changed my oil filter and even though I told him to please change it, I had brought the filter and he kept the filter and didn't put it in. He didn't blow out the air filters. I think they deceive all the customers and keep the pieces
Pankaj Patel
a year ago
I am not happy with the service. It was my first time and will never go there again. I did an oil change and they didn t close the nob and it messed up my engine. Worst Service ever. Never recommended.
Raidernation#34 Leonard Sr.
a month ago
Great service, the guys were very professional and fixed our brakes,in a timely manner. Price was good for the service.
Amanda Casey
a month ago
Great staff. Under new management and I highly recommend them for your auto needs!
Jessica Garcia
4 months ago
I ve been coming here for a few years. I always get great service! Everyone is super kind and the service is very quick!!
Nichole Hancock
9 months ago
My boyfriend needed a used tire quick and these guys came through with a decent tire installed at a great price. Best part is he was in and out without an appointment in under 15 minutes! Just in the few minutes we were there they had a steady stream of customers looking for various automotive services.
Zachari
2 years ago
This shop is run by scammers! The manager, Amy, is very rude, unprofessional, and untrustworthy. I will never come here again! She wanted $10 per tire for a tire rotation, so I declined and opted for only an oil change. After her men started the oil change process, she claimed that they couldn t change my oil because they did not have the right size socket; But I believe it was strictly because I decided to watch and she had no intentions of having them actually change it. No wonder they are so fast! Be cautious at this location.Services: Tires, Oil change
Maria Hernandez
5 months ago
I love coming to this location because they never try to over price me, and they are always kind. I definitely recommend:)Service: Oil changeService: Oil change
Alicia Lewis
2 weeks ago
Always great service. The new manger i really like
shenetha herron
8 months ago
I came here for a oil change the team was so knowledgeable. I had no idea that I needed an engine flush as well. No wonder my car was acting up. These guys are trust worthy. Single women don t be afraid to come here you can trust them. Ask for MarioService: Oil changeService: Oil change
Jamichael Thomas
5 months ago
I been coming here for years, they always do a great job. Just my professional opinion.
Branelle Day
4 months ago
All the guys were nice and super helpful .. thanks for fixing my control arm and giving me an alignment
bret gallamore
4 months ago
Mario and DeShawn gave great customer service. Good prices and very fast!
Pat C
4 months ago
Been coming here for years. Reliable and the staff is always helpful and super respectful
Jt Crawford
10 months ago
My advice is that if you were able to make it elsewhere, do not go to this shop. The second to last time I went to the shop to have my tires rotated, I went straight to the car wash and upon cleaning my rims I discovered that 2 Lugnuts were loose on TWO of the tires!!! The last time I went to this shop was to repair a flat tire and during that time they put a tire of the wrong size on my car, which I discovered after my car was shaking, and then going to get the tire balanced at a different shop. This is an example of bad business twice in a row and trust, there won t be a third time!!!Services: Tire rotations, Auto tire replacement
Travis Scott McMillan
5 months ago
Thr staff was very helpful and informative. Great interaction. Well pleased.
Angellin Diamond
3 months ago
Fast friend staff, they get the job done correctly. Goid prices, too.
Lakia Marion
a year ago
I took my car in today because my car window was stuck. Greg and Mario were both courtesy and fair in price! Thank you JB Tire and Auto for a job well done and for fixing my car handle out of kindness. I appreciate it! I Highly recommend this place if you need car repair, oil change or tires replaced! They are located off of Indian Trail and Jimmy Carter Blvd.I hope everyone has a Happy New Year!Service: General repairs & maintenance
Abigaila
4 months ago
They do not reset the oil life indicatorAnd I am struggling with it. Don't know how fix it..
Harry Patel
a year ago
The guy did not close the cap after changing the oil and the oil spilled all over the engine.Service: Oil changeService: Oil change
Life of Pain
8 months ago
The Mario guy has a big head with lil legs and the Randy guy is pretty cool just has a eating Problem but all in all good service 100% recommendServices: Transmission, Air & cabin filter replacement, Tires, Steering & suspension repair, Auto engine diagnostic, Engine repair, Vehicle Inspection, Wheel alignment, Brakes, Auto tire replacement, Air conditioning, Vehicle safety inspection, Battery, Oil changeServices: Transmission, Air & cabin filter replacement, Tires, Steering & suspension repair, Auto engine diagnostic, Engine repair, Vehicle Inspection, Wheel alignment, Brakes, Auto tire replacement, Air conditioning, Vehicle safety inspection, Battery, Oil change
David Morris
9 months ago
Employees were RUDE, and when checking out they attempted to add a $20 per tire charge in addition to what we were quoted as a drive out price! I will never use their "service" again!! Find Anwhere else!
nklorichi
8 months ago
Great price on oil change and fast service,Very polite and professional,Will continue to do business here,I highly recommend them.
Bee Rabbit
a year ago
DO NOT RECOMMEND. BAD BUSINESS PRACTICES AND UNPROFESSIONAL. The older Caucasian male (manager) refused to do an oil change. At first he said he didn t have a filter that would fit, which I had a brand new one for them to use. He then said they don t work on my make of car, upon asking he says it s a policy they ve apparently had for the past 6 years. But, I have receipts from the past 3 years for every 3 months of them changing my oil, so either they were charging me and not changing my oil or he is liar. He also spit out chew while talking to me which was not only unprofessional but also disgusting.
J Robinson
8 months ago
I came for my emission test. $14.99! The guys were friendly amd efficient. I highly recommend them!Service: Auto emissions testingService: Auto emissions testing