Exp Service, LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Nasser
2 months ago
Thank you for the reply to my review.Actually, Invoice 204451 was sent via email (your requested communication method) on 10-23-23 and invoice 204530 on 11-27-23. We resent you a statement on 1-12-24 after receiving a sales tax exemption ST-5. The fact that we did not bill you through your December completion is proof that we were more than helpful and understanding.If you open the invoices, it clearly states that the terms are "Due Upon Receipt".As you did not pay the October invoice, we had no reasonable assumption that the second invoice would be paid either. So, a promise of a lien, to ensure payment, was our only choice.This email that you are using as "proof" also shows us trying to set up a payment plan to help you. The lien, if placed, would have been lifted upon completion of payment, as stated in further correspondences with you.

  Rick James
2 months ago
The service here is great. The work was done timely and the communication is excellent. I brought two trailers to have DOT inspections done. The pricing for the service was excellent and repairs were done well

  Michelle Camadeca
2 months ago
This company rented heavy equipment from our company and left the following review after we said we would lien the property to insure payment. I have included their lies and our response to show the truth. Beware if providing services to them.Their lies....Do not rent out machine from this company , the machine is very old they brokedown all the time, i signed paperwork for 1 month it took me 4 month to finish because their machine is broke down all the time , also they will bring small machines in the beginning so they can charge additional fee for machine and transportation. and after all this mess i got an email saying they will put lien on property because i refused to pay the unfair additional undiscussed fees, so you sign paperwork for 1 month , you dont finish in 4 month because they keep changing the brokendown machines and bringing the wrong machinery on purpose to bill you up. than you get email if you dont pay in 30 days from rent agreement they will place lien on property. It was very unfair charges and extremely poor service on their part. our agreement was $4500 in the begining agreement i end up paying $19000. Please do not do the same mistake and do not use these poeple period because they will scam you.The truth...What happened is on September 26th YOU requested a Cat 320F for your job. Delivery charges were incurred by you for that delivery. Upon working the machine for 14 hours, YOU decided that it was not the right machine for said job. YOU incurred charges to return the machine. Both delivery and return are between YOU and the trucking company, we do not deliver or pick up machines! Even though it was YOUR mistake, we did NOT charge you for the Cat 320F that was not returned until October 2nd (a 2.5 week rental)!On October 12th, YOU requested a John Deere 350G. YOU paid the trucking company for delivery. You used that machine for 140 hours and returned it (by paying the trucking company) 1 week past your due date. We, however, did not charge you for that one week!On November 15th, YOU requested a Hyundai HL750. YOU paid the trucking company for delivery. You used that machine for 109 hours and returned it (by paying the trucking company) 15 days late! Yet, again, we worked with you and did not charge the extra 2 weeks for this rental!Your total, including taxes, insurance, and environmental fees was $13,870.00We waived $3,854.00 on the 320FWe waived $2,710.00 on the 350GWe waived $3,245.00 on the HL750You paid by credit card and we WAIVED the 3% charge of $416.10In total we waived $10,225.00 in charges!Your account was past due and, as most rental companies do, a lien was to be placed on this property to insure payment. Thank you for your payment today!

  emirbasic53
10 months ago
Very versatile and timely shop. Will try to get you in and out as quickly and efficiently as possible. Fair pricing and They do pretty much everything. Even have parking and cross docking if needed.Services: Auto engine diagnostic, Brakes, Air conditioning, Oil changeServices: Auto engine diagnostic, Brakes, Air conditioning, Oil change

  Anas Temsamani
a year ago
I had a major breakdown last month by Monroe, GA. My truck was towed to this service shop, and let me tell you. These guys worked as hard as they could to get me back on the road as fast as they could. Normally this would've been a two day breakdown but these guys got me up and running in 1 day. Excellent service, amazing management, and great job overall. Highly recommend!!

  Willequa Williams
6 months ago
Great customer service, wonderful experience. Parking is outstanding, I feel safe leaving my truck at the yard.Services: Transmission, Air & cabin filter replacement, Tires, Steering & suspension repairServices: Transmission, Air & cabin filter replacement, Tires, Steering & suspension repair

  Sean Jackson
2 years ago
These guys are great, the owners took time to speak with me and hear my truck issues, the shop manager Mike is absolutely awesome he kept me updated on every step of the repair process and the technicians did an excellent job of fixing my problems. They do amazing work at reasonable prices. I'm definitely gonna keep using these guys. Thanks exp.Services: Tires, Auto engine diagnostic, Brakes, Battery, Oil change

  Alicia Oliver
a year ago
My exhusband Greg Broughton Jr had his truck repaired here. He says that they are awesome people and they repaired within 2days and was able to get back on the road. Totally recommend Exp to all OTR and all other drivers. Thank you Exp!

  brian taylor
a year ago
The truck parking is reasonable and spacious. There are security cameras everywhere and the yard is gated with keycard access. With the implementation of the ELD system, parking always seems scarce, so if you have home time and need somewhere to do your 34hour reset, check them out

  Service Dept
a year ago
Great Shop, We had issues with out Peterbilt took it to them, they found that the turbo was bad and they got it rebuild and got us back on the round within few days, Mo and Mike we're great help. We we're really satisfied with there service. ---Life Logistics Group

  Daren Burch
a year ago
By far the best company I ve seen yet. From Mrs Vicky,Eric, Aj, down to the shop are the family you would want as a driver s family. Keep up the great work and you will forever have great driversService: TiresService: Tires

  Tony Kelly
a year ago
Very good shop great mechanic place safe to park. Very secured location for parking & they have the best mechanics in the area. I'll recommend EXP Service to anyone Services: Tires, Auto engine diagnostic, Oil changeServices: Tires, Auto engine diagnostic, Oil change

  Ema
a year ago
I ve been renting parking place from this company for almost a year now. The parking lot is very safe, gated and secured by cameras. Never had any issues.

  _mel.vonty
a year ago
Trailer Door Henges replaced with quick service at a great price..Eric/AJ and their staff were friendly and professional. Highly recommended!

  Devron Love
a year ago
Just started, but so far absolutely great company with excellent people to work for every one from dispatches to mechanics to staff and owners are very well to work with.Services: Tires, Steering & suspension repair, Electrical, Auto engine diagnostic, Brakes, Oil changeServices: Tires, Steering & suspension repair, Electrical, Auto engine diagnostic, Brakes, Oil change

  AyTee Mericano
a year ago
Very professional and very efficient when it comes to mechanical work on your truck or trailers. Highly recommend.Services: Steering & suspension repair, Air conditioning, Oil changeServices: Steering & suspension repair, Air conditioning, Oil change

  Jarvis Rumph
11 months ago
The best rates in town great work and timely manner so u can get back out on the road making money .Services: Transmission, Tires, Auto engine diagnosticServices: Transmission, Tires, Auto engine diagnostic

  Mary Smith
a year ago
Quickly completed a repair on our box truck! Very friendly and professional!! Offers multiple services

  Reginald Oxford
a year ago
They are quick and very knowledgeable of their services. Prices are reasonable and the entire staff are polite.Services: Transmission, Brakes, Battery, Oil changeServices: Transmission, Brakes, Battery, Oil change

  Abdulmalik Emrani
2 years ago
I been in more than 3 shops,,,no one knew what wrong,,,they repair my truck same day never had any issues after

  Richard Smith
2 years ago
These guys are very professional and really care about what they do. They are knowledgeable and has my truck running strong as ever.Services: Transmission, Air & cabin filter replacement, Exhaust, Tires, Steering & suspension repair, Electrical, Auto engine diagnostic, Body & Trim, Brakes, Air conditioning, Battery, Oil changeServices: Transmission, Air & cabin filter replacement, Exhaust, Tires, Steering & suspension repair, Electrical, Auto engine diagnostic, Body & Trim, Brakes, Air conditioning, Battery, Oil change

  Dirtroad Quan
11 months ago
Very good services helped me with what I needed and was very respectfulService: Steering & suspension repairService: Steering & suspension repair

  KAM Transport LLC
a year ago
GATED PARKINGSECURITY CAMERASTRUCK/TRAILER REPAIRGOOD PEOPLEWhat more could you ask for

  Ra�l Fern�ndez
a year ago
Nice price and better people, they're not lose your time, 10 stars

  Sodhi Josan
9 months ago
Nice people and great working good price

  Autumn Greer
a year ago
The staff was very friendly and finished my service in a timely manner.Services: Tires, Oil changeServices: Tires, Oil change

  Jasmina Basic
a year ago
Very professional and quick reaper .Services: Auto engine diagnostic, BatteryServices: Auto engine diagnostic, Battery

  Satnam Singh
a year ago
Great job. Quick and efficient

  Dwayne Keyton
a year ago
Great Shop and parking lotServices: Transmission, Tires, Electrical, Auto engine diagnostic, BrakesServices: Transmission, Tires, Electrical, Auto engine diagnostic, Brakes

  Hajar Queen
2 years ago
Very professional especially in volvo truckServices: Auto engine diagnostic, Brakes, Air conditioning, Battery, Oil changeServices: Auto engine diagnostic, Brakes, Air conditioning, Battery, Oil change