Hyundai of Milledgeville

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mark Easler
2 weeks ago
The better choice is Taylor Hyundai Augusta. This dealership needs to find a new General Sales Manager as Kevin Baxter is terrible. The salesman I had was brand new and I would have been his second sale if the deal went through but that wasn t going to happen. He was very genuine and tried real hard and was well intentioned but his efforts were lost on his support team. We had a close deal but I introduced the prospect of a trade in late in the negotiations when I thought about a vehicle I had at home that had some mechanical issues. I asked if they would accept a push, pull or drag trade and I was surprised when they responded yes. I gave them the details including the vin, mileage, issues and backed it up with pics. They estimated that a 2015 Ram Promaster 1500 was worth about $5-$8k in a compromised mechanical condition. I was happy to hear that and decided to proceed. The vehicle had to be towed in but the appraiser couldn t see the car until after all the rebates and specials were over so they changed their offer to $3500 for a site unseen appraisal. I was still somewhat ok with that because i had a vehicle that I didn t want to spend anymore money on and I knew it was the end of the month and the end of the fiscal year for the Koreans, so units sold was important for the dealer to meet their quotas. So, like a bull out of a gate comes Kevin Baxter. He s marching toward me from across their tired, outdated, worn out showroom. All the other salespeople are shucking and jiving amongst themselves in their Easter wear as the Baxter train is a coming. He s holding in his hand a Carfax report and he says out loud You lied!!! Everyone can hear him. It s embarrassing really and I was taken aback. He began to tell me I said my push, pull , drag trade in shows 152,000 miles on the odometer from a recent oil change and I said the vehicle had 132,000 miles on it. He said, I was trying to defraud the dealership and he had dealt with people like me in the past and it wasn t going to happen this time. Wow, talk about American Psycho I was witnessing a meltdown. I remarked that shouldn t be a problem as they were greatly devaluing my vehicle. The real issue here was his insanity and rudeness and lack of professionalism. I collected my stuff and said f you cowboy! I left that place. My grandma told me, if your Aunt had nuts she would be your Uncle and Kevin Baxter was Nuts. The next day I went to Taylor Hyundai in Augusta. OMG what a difference. I m telling you folks these guys have their S together. Fantastic dealership is State of the Art. Really really nice. Well trained staff (Grayson, the Millegeville Hyundai salesman, was washing cars the week before and I would have been his second sale). Taylor s salesman had it together. He was dapper, organized, knew his product back and forth and was going overboard to help out. They took my trade too. They coordinated a tow service to drive from Augusta to Sandersville GA to pick up the vehicle, they coordinated the installation of a trailer hitch and braking mechanism, they applied all the discounts and rebates and they were $1,000 cheaper. The General Sales Manager was very professional and knowledgeable and respectful. There is a huge difference folks in the end results. Don t eat in a soup kitchen when you can spend the same and get a Michelin 5 star restaurant experience. This fool Kevin Baxter I m guessing was trying to play me and maybe he was trying to intimidate me into selling my vehicle cheaper or I don t know, but it was a horrible experience and I say this to anyone reading this review leave these people alone. This place is Nuts!!! I mean, I was trading in my car as is where is 20,000 miles isn t the issue. Go to Taylor or anywhere else but thumbs down on these guys. My new car is below! Yay!Amendment: In response to the request to speak directly to the GM Sandy Phillips, I ve attempted 3 calls with msgs to no avail. The problem here is systemic in nature and concludes my suspicion that one bad apple spoils the whole bunch. Two thumbs down!

  Jasmin Harvey
3 months ago
Christopher was amazing!!!! His customer service was phenomenal. He did a great job helping me find a vehicle that was perfect for me. The Chosen one will definitely get you the best deal 10/10!!!

  Latrisha TRISHA Patterson
2 weeks ago
Christie Gordon is absolutely the best.She was very kind and patient. She was very knowledgeable about the purchase and I felt very comfortable throughout the entire process. She is definitely a top tier salesperson and I would recommend her to anyone that is looking for a dependable ride.Volume Hyundai of Milledgeville is very lucky to have her on their team.

  KATHY MITCHELL
2 days ago
Their management is horrible! They made a deal and then would not honor it! They said all of a sudden that the color I wanted was in high demand!!! I have never had this happen! Then they got mad b/c another dealer reached out to me and beat their deal by $500. They need new management that wants to make deals!!! Who does not honor their first deals!I went to Five Star in Macon and got a better deal and a GM that appreciates my business!!!

  Spector 2499
3 months ago
These guys went out of their way to make sure I got into a car. I was walking 5 miles to work and 5 miles home each day. Now I can drive without worrying about getting ran over. Thanks a million guys. Bruse, you're a lifesaver.

  Ashantee B
a month ago
My experience was a 10/10My salesman was DeMarcus Ford, he went above and beyond to make everything go smoothly! Highly recommend coming here if you're interested in getting a new car. The entire staff was friendly. My car is amazing!

  Brandy Miliner
7 months ago
Devin Jones was my car salesman. He did a great job! Continue being respectful, and it will take you far Devin! I love my Hyundai Tucson and look forward to road trips in the future! Thanks Hyundai of Milledgeville!

  Miesha Carnegie
2 weeks ago
I am beyond grateful for Christie Williams! I love how patient she was with me to make sure I found the right ride for me and my family. Thank you Christie! Thank you Hyundai of Milledgeville!!!

  Jean Graham
5 months ago
Go by Hyundai in Milledgeville for the best vehicle experience of your life! Devin Jones and Chris Pascal were so kind and helpful! No pressure just good advice and service. They helped me to choose the perfect car for me and answered every question I had without hesitation and very patiently! The whole Hyundai team were great to work with. From the receptionist to the loan manager it was a real pleasure! They really went above and beyond what was required of them. I appreciated it so much, I m baking this team cookies! Thank you Lord was directing me straight to Hyundai of Milledgeville!

  Matthew Baker
10 months ago
Very professional, polite and patient. Rico is the MAN!! His staff Demarcus and Adrian worked that deal. I ll recommend others to join the Hyundai family.

  Jessica Rocha
5 months ago
I went to look at a used car, came out with a brand new one. The sales managers, Bruce and Rico, were so helpful to get me a payment that I was happy with. Levar got my paperwork ready fairly quickly. Mike Braddy was the funniest when he was helping with my Blue Link, and the best at explaining it all. Sandy was attentive when explaining the financing and warranties.

  Jasmine Dixon
a month ago
Chris Paschal was very nice & helpful. He made sure I was satisfied with vehicle before I left.

  Marion Allen
6 months ago
I recently had the pleasure of purchasing my Sonata from Volume Hyundai, and I can't express how outstanding my experience was. From the moment I stepped into the dealership, I was greeted by a team of friendly and knowledgeable professionals who truly went above and beyond to make my car-buying experience seamless and enjoyable.Salesperson Extraordinaire: DevinI was fortunate to have Devin as my salesperson, and I can't speak highly enough of his expertise and dedication. Devin's extensive knowledge of the vehicles and his genuine passion for helping customers find the perfect car were evident from the start. He patiently answered all my questions, provided valuable insights, and ensured I felt confident about my purchase. Devin's professionalism and friendly demeanor made the entire process incredibly smooth.A Shoutout to Bruce and ADIn addition to Devin, I had the pleasure of working with Bruce and AD, who were equally exceptional. Their professionalism, attention to detail, and commitment to customer satisfaction were truly commendable. They took the time to understand my needs and preferences, guiding me through the options available and helping me make an informed decision.Above and BeyondWhat stood out the most about my experience at Volume Hyundai was the team's commitment to going the extra mile. They didn't just sell me a car; they built a relationship based on trust and respect. Their dedication to ensuring my complete satisfaction reaffirmed my confidence in choosing Volume Hyundai for my purchase.If you're in the market for a new car and want a dealership experience that exceeds expectations, I wholeheartedly recommend Volume Hyundai. Ask for Devin - he's not just a salesperson; he's a true professional who genuinely cares about his customers. And with the support of outstanding individuals like Bruce and AD, you can trust that you're in good hands.Thank you, Volume Hyundai, for making my car-buying journey a memorable and enjoyable one. I am thrilled with my Sonata and will undoubtedly return for any future automotive needs.I WON!Zack

  Sylvette Harvey
3 months ago
Chris Paschal is an honest and excellent salesman. We didn t have to go back and forth to get what we wanted. Thank you Chris

  Elena Dozier
7 months ago
Bought a new car and am 100% satisfied with every step of the process. Our saleslady is Christie Williams and she was extremely knowledgeable, friendly and all around wonderful. I would recommend this dealership to anyone looking for a car.

  John Willever
7 months ago
What an amazing experience, purchasing my new 2024 Hyundai Pallisade, at Hyundai of Milledgeville.Sandy's "can-do, I'll get it done!" attitude, along with Christie's step-by-step phenomenal customer care, all the way to the expert finance manager, Adrian. The best team of professionals I have EVER had the pleasure of knowing.It wasn't like I was just another customer. They treated me like family! SO awesome!Thank you all!!John W.

  Chris Clark
3 months ago
Thank Jessica R. Came in for parts, haven't been back since 4/2023. 3 oil filters, oil drain plug and engine air filter. Great customer service skills. Thanks

  Veronica Paschal
3 months ago
Chris paschal is a great salesman I just love how he greets his customers and his smile makes u want to bring everyone u know to him .the chosen one

  Michael Calhoun
6 months ago
This was our first experience with the dealership and it will not be our last. The attention and service we received was excellent. In particular Mike Braddy and Adrian were the absolute best! We are very satisfied and will highly recommend Volume Hyundai.

  John Harvey
3 months ago
My purchase with Christopher Paschal was an awesome experience. His attention to detail was outstanding and provided quality customer service.

  Jonitrea Perry
3 months ago
Mr. Paschal has great costumer service and was very much helpful. He definitely got the job done, Thanks Chris

  Valencia Legette
2 months ago
The staff was very friendly and welcoming. They understood my needs and definitely exceeded my expectations.

  Tina Cooper
2 months ago
Mr. Porter was great to work with and helped my daughter get her car she has been wanting for awhile.

  Neal Modi
6 months ago
My fiance had a service appointment for an oil change on September 23 at 8:30 am. The vehicle was just bought in 2022 from another dealership out of state. It is still within warranty for a free oil change and service. This dealership wouldn t honor the service warranty because the vehicle was under the 31K mileage appointment, and not ready for service yet. The dealership wanted to charge for an oil change and service. I m not sure what kind of gimmick they re running. Either the technician working that day was lazy, or they just like to rip people off for money to make a quick buck. It s ok, we will just take the vehicle elsewhere for service, and do business with another dealership.UPDATE: Now they are calling to buy the same vehicle they refused to service under the warranty.

  Dot Phillips
3 months ago
Torrey Hill was a outstanding sales representative he made the expected great and I received a great vehicle that I love from a great company

  Lasharianika Reed
3 months ago
Christie Williams is the one to come see to she will get u what you want and need...well pleased nothing but respect...

  Christopher Paschal
3 months ago
He was great and respectful and he got me what I needed and i am so thankful.

  Andrea Jackson
5 years ago
Josh Hill was my salesperson and he was the best. He made sure that I was able to get the car I wanted and that I was satisfied with everything. I will definitely be sending customers his way.

  Sequia Sparrow
10 months ago
I've purchased two vehicles from this dealership and all of the staff are amazing. Derrick promised to get me into the vehicle that I wanted and he definitely delivered. There was no inconvenience whatsoever. This is my forever dealership. I love my Kona. Thanks gentlemen!

  Dana Braun
a year ago
We had a great experience at Volume Hyundai and would definitely shop there again. I waited until everything finalized before writing this review, so that I could speak to all parts of the process. We drove almost two hours to look at a specific vehicle. I called before we went because we'd had a bad experience earlier in the week at a different Hyundai dealership and wanted to make sure this wouldn't be same. I spoke to Amber, and she made me feel comfortable enough to make the trip. Once we got there, Jessica Takdari had the vehicle waiting and ready for a test drive. She spent as much time as we needed going over the features, etc. Derrick Wright helped us with our trade in and terms of our deal. We haggled a little, but I got what I thought my car was worth, and we are happy with the terms of our deal. We worked with Adrian Robinson for our financing. He walked us through every step, making sure we were comfortable with the terms. This is the first time I've traded in a car that wasn't paid off, so I was anxious about how that would work. My trade in was paid off quickly, which I was really happy with. We also received the tag for the vehicle two weeks before our temporary tag would have expired. Overall, I am very happy that we made the trip out to Volume Hyundai. Everyone there went out of their way to make sure we were comfortable and show us what a good car buying experience should be. I would definitely recommend this dealership if you're looking for a Hyundai!