Discount Tire

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sid C
2 weeks ago
Had two nails in one tire and went in hoping to get the tire plugged on a Friday afternoon. The staff was on point and quickly diagnosed correctly and scheduled for the tire to be plugged. They estimated 45 minutes and were right on time. Additionally, they did not charge for plugging a tire! Absolutely amazing! Looked like the store was fully staffed at the front and in the back, they were getting people in and out very quickly, like clockwork! Will definitely be back

  Andy Avalos
3 months ago
In my first visit, I enjoyed the experience and even completed a rotation. However, during the second visit, I encountered an issue. While getting two tires installed and purchasing two more, only one wheel had scuffs initially. Unfortunately, during the removal process, they somehow managed to scratch all three other wheels, leaving me with four wheels bearing scratches.

  Hannah Littlejohn
a week ago
Arrived 20 minutes before they were closing and was kindly assured they could help me the same day which I greatly appreciated. They are super quick and extremely friendly and I ll never go anywhere else for tire related issues.

  Charleen Firlus
a month ago
Some of the most excellent services I've ever received for my car have come from the servicemen at Discount Tire. They are fast and hard-working, getting you great deals on tire sets and helping with replacing spares, flats, and the like. If you buy a set from them, they will rotate your tires for free. They also give credit back when you return.

  Linda Hoard
2 weeks ago
Israel and Jason went above and beyond today! Almost new car had a nail in the tire in an awkward place that a patch would not accommodate. They fixed it up quick and creatively. Can't thank them enough for saving me the cost of a new tire when I needed it most. I will return here for my new tires when these reach the point of replacement. Highly recommend!

  Ying J
3 months ago
Absolutely great experience. Drove far away after reading all the great reviews and it worth the driving! Coleman was extremely helpful and kind in helping with my appointment, arranging the tire repair service, advising on changing windshield wipers! Technician Derek was outstanding, he did an awesome job in repairing my tires, explaining everything and answering my questions. Another advisor was extremely helpful as well (sorry I didn t ask his name). All in all everyone was so helpful, friendly, smiling, knowledgeable and made me feel comfortable and knowing I was in the right place, appreciate it so much Coleman, Derek! I strongly recommend them to my friends and family!

  shaynah bassen
4 months ago
Best customer service and team working here. Came in right before close after getting a leak in my tire. Despite it almost being closed, I was assessed and had 3 tires replaced in about an hour. The guys working there were all super professional and efficient. Price was also reasonable

  Lizz Denning
4 months ago
Amazing service! Never had my tires replaced before on a vehicle and the employee took the time to explain things to me and didn t try to upsell anything. Booked appointment online and entire experience was seamless. In and out in an hour. Highly recommend!

  Valerie Uhlir
2 years ago
Update: this location is not great about appointment times. This is the second time I ve had a long wait after setting an appointment. Here is the lesson I ve learned about this location: if you set a morning appointment, you will be close to on time. (My 10a appointment that I was on time for, they took the car back about 10min later) BUT the later you get in the day the later they get. My 1:15p appointment took them over half an hour to even take the car back! And while I wait, they are continuing to take appointments over the phone even though they are running behind.So, just know that you re going to wait. And wait They have good prices, and their service has always been top notch! I am a huge fan of discount tire and have been going for years. I always buy the insurance and a few years ago I ran over a nail on my way home from discount tire. When I brought the car back, they immediately took it and put a new tire on and had me back on the road fast... and they are always super nice. There are few places left that have service as good!

  Lorenzo C
2 weeks ago
This discount tire does a great job! I scheduled my appointment online. Then showed up at my time. They had me completed a little over an hour later. This will be my tire home from now on.

  Erik Stippich
3 months ago
Purchased a brand new set of BF Goodrich KO2 s for my wife Jeep. Had a minor issue upon pickup but the staff had us covered. Brad , Coleman and Luke were very patient with all my questions, and I had plenty of them. They answered each one and helped remedy the issue completely. My wife and I are very impressed with the service that was provided.

  Joshua Biamby
5 months ago
Where do I start. I ve been a patron of Discount Tire for years and I always reflect positively on the character and service of the individuals who work there. On this particular occasion I was blown away by the exemplary service.A couple of months ago I was welcomed and served by Jason B. for a tire appointment. Jason was attentive, informative and knowledgeable. He quickly understood what my needs were and provided me with a solution that worked for me.I knew immediately then that this would be one of the times that I reviewed a company but I specifically want to highlight his performance and approach to service and what that can do to a customer s experience overall. The day was almost over and he could ve just punched the clock and called it a night but he decided to make an impact.

  Dashay Glenn
3 months ago
I waited for a very long time trying to get my tire pressure checked and yet so many people just stared at me. It s literally directly in front of the shop. They didn t even come over to tell me that someone will be with me in a little while or tell me they re busy.

  Jehan Wanigatunga
4 months ago
Had a flat tire Coleman was courteous,Professional and helpful.Once my tire repair was complete the service person was also very courteous.Discount tire knows how to take care of their customers.I highly recommended Discount tire for all tire needs.

  Ethan Fernandez
2 weeks ago
Very friendly staff! They accommodated my walk in visit on a Friday and had all four tires changed within a little over an hour. Highly recommend!

  Robbie
a month ago
I ve been to other Discount Tire stores and never had an issue. This was the last store I visited for a tire rotation and today I noticed one of my lug nuts missing from my wheel. I had my tires rotated about 4 months ago and I ve been driving for 24 years and have NEVER had this issue until visiting this store. I ve been around the automotive industry my whole life and worked for a tire manufacturer for 7 years, and this only happens when the lug nuts aren t properly torqued to spec. Not sure how a dedicated tire shop is missing this key part of the process. I ll be in tomorrow morning and expect the shop to get me an OEM lug nut as a replacement.

  phoenix 315
2 months ago
Everyone is polite and knowledgeable, can make appointments or ride on in. Just be aware you will be waiting, maybe a few minutes to a couple of hours depending on what you need done. But it's a good place to go for tires.

  Matt B
5 months ago
A few days ago my father had a flat tire, I took his car in with no appointment. We had a funeral we had to go to in the afternoon they took great care of us. 2 new tires installed in less than an hour and we were able to make it to out destination.

  paloma L�pez
a month ago
I see why this place always has customers. The people who work here are very kind and make you feel like you are number one. They are fast with their work yet also take the time to make sure everything runs a smooth operation.

  Antonio Ennis
2 months ago
The best discount tire in the area, always the fastest, even when its packed, and always friendly service.

  China K. Love
4 months ago
Thee slowest 1 tire fix I have ever experienced. These guys don't move with any sense of urgency. I chose to sit in my car and wait. I am watching them take their sweet time. More workers are walking around talking than there is work going on.The same 3 cars have been in the bay since I got here over an hour ago.

  Christopher Kina
3 months ago
Awesome service folks that know their stuff, fast service and great prices...I'll never go anywhere else for wheels and tires.

  Tina Motway
6 months ago
I feel like this Discount Tire might be new? At least I didn't know I had one so close to me! Fantastic customer service and repair. Jason helped me out and was very friendly and thorough. So happy to know this place exists. I will definitely be back for new tires!

  Kenneth Gosden
2 months ago
Fast and courteous service. Ordered my tires online so that they would be there for the appointment. In and out in about an hour.

  Shiva Kashyap
2 years ago
I have to give them full marks for their customer service, quick resolution of issues, excellent and transparent communication, and Incredible agility of the crew that works here who is always caring for the customer and being completely honest with them. The cars move in and out so quickly it s amazing to see the speed at which they work. I know I can come to this location and not be forced into to buy new set of tires unless I really need them.

  Horsepower House
a year ago
Easily one of the best tire shops in east Cobb. They are quick, accurate, clean comfortable waiting area, professional service advisors, good price, get the job done the first time, I was in and out in no time with a new set of tires on my 2020 Chevrolet Traverse. Will be back for sure!

  Tom Rao
2 years ago
Huge shoutout to Discount Tire in East Cobb on Roswell rd. They are so professional and courteous. This is the ONLY tire shop that I will go to, for good reason. These guys are PROS. Jason and the mechanics were awesome to deal with and truly went above and beyond fitting my new wheels and tires.

  Brian Smith
7 months ago
What is the point of making an appointment if you still wait for hours?I had an appointment for 5:15. I arrived and checked in at 5:05. When I checked in, I was told it would be about an hour. I'm still sitting here at 6:40 and they haven't even started on my car.This is ridiculous!There have been 5 other customers that have gone up to complain while I've been sitting here. When one of the customers said they had been waiting almost 2 hours, the reply was "I'm sorry, some people have been waiting 210 minutes".Really? That's supposed to make me feel better? That some people are waiting more than 3 hours?How about you don't schedule so many appointments?How about you communicate honestly when I arrive?Maybe stop taking walk-ins?You might save a few bucks, but you'll pay for it.Not worth it!

  Rob Huey
7 months ago
The Discount Tire is one of the most consistently positive brands I have ever experienced. Over the years I ve worked with 3 different stores and they all seem to be excellent.I decided to switch from the Holcomb Bridge store to the Roswell Road store because crossing over 400 on Holcomb Bridge is something I m tired of doing - too almost an hour to go 7 miles the last time.The Roswell Road store is clean, comfortable and the service is superb. I went on Thursday to get my tires rotated but as it turns out the back needed replacement and the fronts weren t too far behind. It s a specialty order if I wanted the tires to match so Brad ordered them in and I got them changed today.Everyone was so friendly and they did the work as expected and got me on my way. What a pleasure to do business with!

  Adam Slide
5 years ago
Nice employees, average wait time. I scheduled an appointment on a Thursday at 11:30 am to get my tires rotated and it took about 45 minutes. Not real fast but about what I would expect.