Walmart Auto Care Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Amber Mutt
5 months ago
Made an appointment for an oil change, when I showed up (on time) they told me the wait would be an hour and a half. There was only one car ahead of me and two oil change stations, but there was only one person working. It's not the employees fault, but damn, Walmart needs to get it together. Either don't have appointments set up like that or hire more people to work there.

  Elvin Rivera
6 months ago
Ordered two tires online to be installed at the store. The service associate was in a bad mood, but told me to wait that the technician was on break. When he arrived he told me that he was by himself and couldn't do it today, I said I would cancel the order., but got an appointment at a different walmart if I got the tires from this walmart, when back to the store to get the tires and the technician did not have time to bring the tires to me.

  Genevieve Cadet
7 months ago
This Walmart has to have the laziest people working in the auto center. No matter what time you go there, . Just lazy. He will advise super long wait when no one is in line or one car. It always seems to be in effort to make someone go elsewhere. I have been there more than 5-6 times same circumstances every time. Horrible service and lazy employees.

  Tammy Jean Byrd
9 months ago
The sign said they open at 7 and it was after 7:30 when we got there they were not open. I walked all the way around the building and went in. I found a person in the department that had a yellow coach tag attached to her ID. I asked if their TLE was open and she said they don't open until the techs get there. She continued to look through and sniff the car freshners as i stood there. She called for the manager of the department on the radio not getting any answer. So I asked in return if they did not go by the business hours and she said no they go by when the techs come in and she would see if there was anyone. She seen I was not going anywhere so she sighed and said let me see if he is in the back I followed her. He was not back there. After finally finding the department manager he said the were not going to open because their air compressor wouldn't come on.

  BlindedBlueOne
a month ago
How you can you have hours of operation for auto care from 7am until 7pm but no one here at 8am when I have an appointment scheduled.

  Tomeka
a year ago
My husband and I went to have an oil change on Harrison Rd round 535pm due to the information online and the sign outside of the facility saying that they closed at 7pm. When we got there they were closed so we went inside to ask what time did they actually close so that we could maybe set up an apot to bring our truck back and this bald guy with no kind of customer service or professionalism walked away from us saying 530 and kept walking off from us not giving us a chance to ask anything else or even try to set up another time or us to come in. He walked off and went out the door making sure we couldn't and wouldn't ask him anything else which was very rude and disrespectful to us as loyal customers that chose Walmart over places like Tire Plus, Firestone, etc. If the company got it advertised as closing at 7 then that's when it should close or change the sign and the online information! We will definitely go elsewhere for our auto care!

  Brandi White
2 years ago
Booth Road Walmart Auto Center has EXCELLENT CUSTOMER service. I haven't experienced customer service like this from any other Walmart I've ever visited. They were AMAZING all the way from the phone call to find out if they had our tires in stock to going in to pick the tires up from the store. They were courteous, kind and knowledgeable about the services they offered and products that were in stock.Also, shout out to the female manager working on Thursday 9/15 at the Warner Robins location for taking the time to help us and give us the number for Booth Road. Thank you so much for your EXCELLENT CUSTOMER service

  J Renee
2 years ago
Was visiting and decided to get oil change and tires rotated before getting back on the road. All of the employees were extremely friendly and nice. The only reason 3 stars are being given is because they were not able to locate the tire purchase and warranty from another Walmart location and ended up having to pay for the tire rotation. Contacted the Walmart where the tires were actually purchased and it was confirmed i had purchased the tires and the warranty. The Macon location stated the purchase location was too far out of zone to confirm the warranty????All Walmart systems should be across the board. Tya (hope that's her name) and Bill were very helpful in trying to find the information but were not able to do so. The tech was very professionalServices: Tires, Oil change

  Matt Song
a year ago
I've gone to the Harrison Rd Store in Macon GA twice for service recently and both times I was completely ignored by every staff member. When I asked for help, the only that would acknowledge me said that someone else would help me. No one ever came and I left both times. I will NEVER go again and I will definitely tell everyone I know the same.

  Jacob Ferguson
5 years ago
Completely unprofessional. Employees weren't communicating with each and didn't know what was going on. One guy told me to pull my car up after I was left standing around for thirty minutes, then he walked away and another guy came up with an attitude telling me to move my car cause it was in the way. It was all so much worse than it sounds. I just left and went to Economy instead. I suggest you do the same. I'm not a violent person but I left there ready to fight someone. NEVER AGAIN will I go back to a Walmart Auto Center. I'd rather die.

  Greg
2 years ago
The Walmart tire center on Harrison road Macon Georgia they don't ever answer their telephone I don't care what time of day you can hardly never get anyone and when you do they hang up every time you call they're supposed to be open from I believe seven 8:00 a.m. to 7:00 p.m. they don't ever have anyone on staff or the people that are back there say they can't install your tires because they need two technicians it only takes one technician to do tires Mount and balance I've got better service out of Zebulon road or Gray highway and sadly Harrison road is closer but nobody seems to work or show up to work or they can't hire anybody to run their service centerService: Tires

  Joshua Sims
a year ago
Terrible customer service!! Employees not available during listed buisness hrs. Tried to resolve through customer service,which was a dissapointment in itself..not being compenant and then rude, over something as simple as a battery exchange on a battery I've had 3 months that went bad..10 out of 10 recommend not doing buisness here!

  Mandy Gant
a year ago
Very professional, and friendly staff. Their service is quick and efficient. My vehicle was serviced in a timely manner.

  Beth Giles
4 years ago
I can't give them zero stars, but I would if I could. I called an hour before arriving to verify availability for a patch for a screw in my warrantied tire. When we arrived, one of the techs was cussing out another customer while we waited to check in...then told us he had to clock out because he can't get overtime. I WILL NEVER COME TO THIS AUTO CENTER AGAIN!

  Dazed Sparrow
4 years ago
Asked for oil change and rotate & balance, was told to pull up to bay and then another man said they could only do the oil change (after he looked disapprovingly at our tires), we had to ask several times his reply being "we just cant do it" then he said it was because they dont have anyone to do it.

  Alex Perez
5 years ago
Well I had a good experience with them. Order my tires online throug them. it was fast and simple they were nice to me and helped me out a lot.

  C
5 years ago
Lazy, rude, slow, bad track record of messing peoples cars up. I saw them wreck a big motor home into the building once. Also many folks get oil change but no oil.

  Beverly Burke
4 years ago
I scheduled an appointment for 10AM, it is now 12:34PM and I am still here. They have done 5 cars ahead of me. Mine is still not being worked on. Why?

  Kim Goodson
5 years ago
Everyone was friendly and service was fast..the waiting room was nice and clean...quality tires at reasonable prices !

  Brittany Prophete
2 years ago
Place is good but the self check out. Goes day every now and then and this Walmart be pretty busy

  Julius Jackson
4 years ago
The very worst customer service I have ever seen. Rude, nasty attitude, very very disrespectful. Then again it s Walmart what do u expect.

  Robin McDonald
5 years ago
Always fast checkout and parking, cheap tires and oil changes

  Travis Scott
a year ago
DNT OPEN ON TIME! DO TO THAT IDK HOW THE SERVICE IS

  Mary Williams
a year ago
Everyone is professional, cordial and on point !!!!Service: Oil changeService: Oil change

  Debra Simmons
2 years ago
Cheap, but very poor service.

  Golden eyes
5 years ago
fast, nice and professional

  Zikeya Carter
2 years ago
A hot dam mess

  Calandra Burke
5 years ago
Great customer service

  Celestine Robinson
2 years ago
Great service