O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Michael Turk
7 months ago
Excellent customer service Ced and the crew took great care of me and my girls on our way from Florida to Tennessee. Really appreciate it giving that southern Georgia hospitality .

  Danny D
7 months ago
No knowledge of cars or car parts sold wrong items 4 times in two day whoever the two people work after noon shift lady with glasses and deads man that look Hispanic have real bad attitude they wasn't helpful at all blamed every thing on the computer but clearly looked at both old and new items where not the same thing still sold it to me wasn't changed out for right item still had to but everything over

  Dee Bryant
3 years ago
Great customer service feom Manager Martin and they did not have all the parts in the store so the driver went and picked them up from another store. Very knowledgeable of tools and parts

  Holly Gentile
a year ago
I was given the wrong parts after they had to be ordered and payed for in advance. The manager gave me a hard time even after I explained that all my parts were under warranty, that I had called before hand. I was then sent to pick up the part at another store that in turn gave me a defective caliber that would not bleed. I was then sent to a third store where the manager convinced me that my mechanic put I on backwards. Got back to my car and he was wrong. The mechanic of thirty years automatically assumed that me or my mechanic had no idea what we were doing. So now I have to make a fourth trip over to the same O'Reilly's on thomaston road to pick up a part that I've been trying to get for 3 hours now. I will never ever shop at any O'Reilly's again and I will make sure I tell everyone I know to do the same and the experience that I had.

  Sheila Rolader
a year ago
They were not friendly, talked to me like I was stupid. Just because I'm a woman doesn't mean I don't know anything about trucks. I'll take my business somewhere else.

  Jai Miller
2 years ago
Kevin is the worst salesperson. Looked up the part I needed, gave me a price then told me he would order my part from the hub store. So I said I will come now and pay but kevin said no pay tomorrow when you pick it up (AutoZone is different I pay then come back and get). So the next day I get there after 12noon to PAY and pick up, come to find out they don't even carry the part. Then he tried to pretend he didn't know what I was talking about and he wasn't the person I spoke to!. All he had to do was apologize for his MISTAKE. Wasted my time in 102� weather. I will never go to this location again. Oh one more thing, I wasn't the only customer in there with that problem!. Thanks KevYou Rock!

  Tukela Flagg
a year ago
Bought a battery didn't use it. But put it in car to see if that was problem it was starter. Wouldn't give money back and I had receipt and it was only 2 days after initial sale

  Veka Buttafli Harris
5 years ago
They were very helpful. The store i went in didnt have my part but rhey found it at anatha store and called them for me and let me paid there and just fo to other store and pick up.the part. It was a vwry smooth transition and i will definitely go back again if i need a part for any of my cars. At both stores the staff was friendly

  Patrick Hill
3 years ago
I use O'Reilly auto most of my parts. The people here are great. They all ways go beyond to help you find the correct parts for you vehicle.

  Phyllis Lowe
2 years ago
I had to get brake pads for my car. The guy that assisted me was very friendly. It very uncommon to get good customer service these days.

  Dillon Sapp
5 years ago
Came in around 7 on 1/6/19. Had a check engine light on and the employees helped me diagnose the problem and was able to fix it on the spot. Great service!

  Cynthia Howard
2 years ago
Oh this is our place of business for Sho everyone is very friendly, kind hearted, respectful keeps a on their faces very helpful too

  Latorrica Allen
8 months ago
Went here today with a friend and the lady was so rude.

  Joe Bear
4 months ago
Great Customer Service

  Darrin Naylor
7 months ago
Awesome service! Thanks guys.

  Janice Yaughn
6 years ago
Customer Service is awesome. Very helpful Ass't Manager. I hate that I didn't get her name.

  Diane Jolly
a year ago
I really like O'Reilly Auto part great customer service

  Raymond Daniel
3 years ago
A. Curry (store associate) was and excellent example of professionalism and knowledge of their merchandise.

  Anthony Serrato
6 years ago
After AutoZone gave me a defective starter for one of my vehicles, O'Reilly's was the only one that could get me one the same day

  san
a year ago
Had what I needed to get the job done and friendly people

  Daphne Baldwin
a year ago
Very friendly employees and helpful

  Ravens Eden
2 years ago
Awesome place to get parts that are cheaper than most

  Melissa D. Fisher
6 years ago
My go-to auto parts store, the employees always are helpful and go the extra mile

  Robert English
4 years ago
Love this place everybody's always helpful and in a good mood

  S Williams
6 years ago
Parking lot was very clean. And there prices were cheaper compared to AutoZone, who's parking lot was filthy and congested.

  Cory Willis
8 months ago
Very helpful staff

  Anna Lunsford
4 years ago
I love the customer service and prices

  Lorrainequa Stephens
8 years ago
They quick to hang the phone up on you

  Cheryl Grayer
5 years ago
It's good. My husband love it!!

  willie Montgomery
6 years ago
O'Reilly parts store near Berryhill / there and I like that place