Discount Tire

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  M Crawford
2 months ago
This may have been the best automotive service experience I have had in my life. So I had a tire blow out on one of my tires I purchased several months back. I did purchase the extended warranty. When I arrived Phillip met me outside before I could even make it to the door to find out what I required. He inspected the vehicle and did his thing. Told me the blow out was covered 100% and then said he noticed a nail on another tire and they couldn't repair it as it was too close to the side wall. I was ready for the price and was surprised when he told me it was covered too. They had me fixed up in about 30 minutes. I had a friend pick me up and we grabbed a bite to eat. Upon my return I didn't even make it inside yet again before Phillip met me outside with my keys and receipt. This is a great place to do business. Highly recommend. Breath of fresh air for Macon.

  Alexandra McCant
3 months ago
Today I was in a situation and Lonnie was more than kind to me and extremely helpful! It s a rough world out here but his kindness showed me that there are still good people in this world. Thank you to him and the staff for keeping customers safe and happy!

  Mitchell Clayton
a month ago
I had a damaged tire and took my tire in to be replaced. As the damage to the tire was significant, I purchased another tire and was in and out in about an hour during a fairly busy day for them. They also recognized that my wheels were out of alignment and took care in recommending that I have my car realigned to be safer on the road. I have been purchasing new and fairly used tires from Discount tire for around 10+ years and have received nothing but great customer service, quality prices and quality tires from various locations for various vehicles that I have owned.

  Grand Limousine
a year ago
I had a nail in my tire. The shop was pretty much full. They greeted me and delivered on the promise to get me in and out right away. I liked the attention to details like treating the lugs and cleaning the surface of the wheel that was removed and replaced. I was happy with the service I received. The shop was clean.

  Craig Prouty
3 months ago
Now a days it is hard to find excellent customer service. But to the gentlemen who took care of my nephew yesterday, I am overwhelmed with gratitude... Thank you for going above and beyond to take care of him. I am ashamed of myself for not remembering the gentleman that I spoke to. Once again, Thank you for all that you guys do... Love it...

  Nurzrachit
a year ago
Okay I just have to say that I have purchased tires on Three separate occasions, had service for a damaged tire and in a very short time, they have secured me as a loyal customer and I shall repeat returning as long as they keep up the good work.I ordered tires this morning, and I secured a future appointment for install online. Prices for the tires and installation were very fair and as low as I had seen them online. The selection was excellent considering the tires I needed were not terribly common. Website shopping and check out was excellent, they have a discount for veterans and overall much more convenient than tire replacement has ever been. About 2pm, my service technician Phillip called to inform me that my tires had arrived, and if I wanted to come in and have them installed prior to the future appointment I was more than welcome to do so. I had a few things to do, but I asked him if I could come about 5pm, and without hesitation he said of course.The store closes at 6pm, and although I left my house with plenty of time to get to the store, I was greeted by terrible traffic on the interstate and was stuck for well over 30 minutes. When traffic finally moved, I decided to just go ahead and go over hoping that they may be able to still take care of my car. I was super late and didn't pull in until around 530p. They were all standing there waiting for me though, like a little Nascar team, they had My tires stacked up and were ready for me. Got out of the car apologizing my head off, but nobody seemed to be hacked off in the least, and they got right down to work. Everything was smooth as glass and I was backing out by ten till six. So yeah, Hell yeah they get five stars... Every single time I have been, they always manage to impress me. Not only with the exceptional professionalism, but they always find a way to make you feel like it's a small place and they know you. In this day and age it can be difficult to find the service that us older folks 50++, used to see back in the day and you just shug and say oh well, but discount tire has found a way to give that exceptional service and have good prices too. I'm not sure if it is the company or the guys working at the Macon store, or both, but I just don't see anyone going here and leaving disappointed IMO.Good job guys and thank you. Later

  Leland Davis
3 weeks ago
Had a flat on my travel trailer - made it to their shop on the spare - took us in right before close and offered to put the wheel/new tire back on the camper for us and even put the spare back in its location - everyone was kind and helpful and went above and beyond even at closing time. Can t thank yall enough

  Jim Kawagoye
9 months ago
On a trip to GA our TPMS on our trailer went off and yes we had a flat. Called Discount Tire on Log Cabin RD. Macon. They had the tire in-stock. Walk in a day later and an hour later out with a new GY Endurance. Thanks Discount Tire.

  Matthew McDonald
2 days ago
Short and simple, Fantastic Service and Fantastic Staff. Need tires? Go here.

  Renate Dickey
3 weeks ago
Great service and I got a nice discount on a new set based on milage warranty of previous tires purchased at same location.

  Bethany Shrable
6 months ago
Our family had a tire blowout on the interstate while driving back home to Florida from vacation. We called several local places but settled on Discount Tire due to the the pricing and availability. They got us in quickly and were professional and friendly! We greatly appreciated the extra care and great customer service also. Out of all the places called, they were the only ones to ask if everyone in our car was alright after hearing about our situation.

  Verbin Weaver (LeftistNative)
5 months ago
I show up to get a patch on a new tire, cause the oil change crew found a nail. It was holding air. Manager offers to check it, pulls the nail until it leaks air and tells me it's in the wrong spot for a patch and tries to start selling me on a new tire. I have him put the spare on, drive to economy, and they patched it without issue. What's more, they said that it never would have leaked if the manager didnt pull on it.The new tire already cost me a great deal of money. To turn around and try selling me another when I didnt need it is underhanded and deceitful.

  Veka Buttafli Harris
5 years ago
Ive purchased tires from them on several occasions. They are very nice people. Ive even purchased s set of rims. I love that i can go for free air as well.

  Amy Terry (WP Farm Mini Dachshunds)
8 months ago
We had an emergency today with one of our tires on our way to FL. Sam s Club didn t have what was needed and they recommended us to Discount Tire. We are so glad they did! Phillip took care of us quickly to get us back on the road. We were so surprised the estimated completion time was accurate! All staff were ver courteous, kind and helpful.

  Kristina
a year ago
Been coming here a long time. Buy a set of tires and they will rotate them free for the life of the tire. Just ordered a new set and will have them put on in a few days. They let you keep the old tires if you want them, which I do, to sell, since they're not that bad. I get the BFG KM3s for my Jeep Wrangler and I love them.

  DaLooch
4 weeks ago
These guys ROCK!!! They took great care of us when I needed a tire plugged. Thank you!

  Russ RedBadger Baughcum
3 weeks ago
Love this tire place. Competetive pricing and best warranty and replacement service.

  Erica Knox
2 months ago
The staff have amazing attitudes and I loved that they don t try to upsell you on things making you uncomfortable.

  Jacqueline Smile
8 months ago
Thank you to Brandon for making this a pain free process . Great customer service and suggestions. Very knowledgeable. He listened to my concerns and proposed a reasonable solution. I had all 4 tires replaced on my Subaru .

  Susan Mahan
5 months ago
Called the store on the road to order a new tire for pick up the next day. They were very helpful and had the tire for us the next day. Great service.

  Chris Brown
a year ago
Had a great experience. Set the appointment and purchased the tire online. Showed up on time and my car was ready in less than 30 minutes. You can't beat that. The staff were nice and you could tell they liked working there. Will surely use them again.

  Jains Outside
7 months ago
These ppl are amazing! They do such a professional job but most importantly their customer service has always been top tier whenever I come to this location to have work done.

  Kristen Stapp
2 months ago
Love this place they always take really good care of me!!

  J Wright
a year ago
I have been having trouble with a brand new tire I purchased from Firestone. For 2 months the tire had a very slow leak. And I felt the tire was a bad tire when i purchased it. They said oh you just picked up a nail but we can't get to you because we only have 1 mechanic. After going back and forth with them and constantly putting air in that tire, I finally went to Discount Tires on Log Cabin Dr. They immediately greeted me and expressed they would be happy to help me. I went into their large clean waiting room. Within 30 minutes they repaired the tire and there was no nail just a small puncture. I was so grateful for this excellent respectful service. I lost money dealing with Firestone and I will tell every one if you want great service and a good experience go to DISCOUNT TIRES on Log Cabin. I am a female senior citizen and I am on the road a lot so this has put me at ease and I feel safe traveling. Thank you so much, to the staff at Discount Tires.

  Mike
a year ago
Thank God for these people. Had a tire blow on I75. Changed to a spare and found discount. Replaced both our trailer tires. Then when they checked our truck tires for air they found a nail. They were able to fix the tire and send us on our way. They were the best. Professional and friendly. Hope I don't get another blown tire in Macon... but if I do I know where I will go.

  Meak
6 months ago
My experience at discount tire was pleasant, Brandon provided good customer service & the wait wasn't to long either. Definitely would recommend this location

  Keisha T
3 weeks ago
Very friendly, quick and detailed service

  Sherrod Duncan
5 months ago
Good staff at this location. Helpful, friendly, efficient. Ask for Joshua Duncan. He can help!

  Tim Smith
5 months ago
Very friendly and easy to work with, they will take care of you

  Kent Hart
10 months ago
Had a small screw in one of our tires. Out of state. Got us in promptly. Great customer service. Everybody's friendly. Highly recommend this place