Ackerman Wrecker Services

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Herb Wilson
2 weeks ago
Great company to hire! My vehicle broke down and I had nowhere to go on Easter. They showed up quickly and towed my car in Macon. They were very compassionate. The entire team was helpful. They all went above and beyond!!

  Sherman Wilson
2 weeks ago
On 26 Mar 2024 about 10:00 AM I called Ackerman for assistance. Needed a tow from Hartley Bridge Rd. to the Honda dealership.On the first ring Ms. Marlene answered and got great service! The driver Mr. Terry (from England, accent and all!) was very polite and professional! The location was very dangerous but he loaded the vehicle with ease and delivered to Walsh Honda within 30 minutes.Ackerman will be the first to get any other call for towing in the future!!

  Courtneygy Maxwell
2 months ago
This is a horrible company. They brought my vehicle to my home in the midst of them delivering the vehicle they damaged my fence and instead of the owner Glenn taking accountability of my fence being damaged by one of his workers he got very rude with me and instead of trying to fix it he told me I will have to wait until he was ready to fix it to have it fixed. I received a quote from a reputable fence company and he won t pay for them to come do the work their is also a report I filed with geico since I got the tow through geico and they would give me a and geico the runaround it s been a year and all the women in his front office do is say they will put a note on his desk. Which I hope reporting this with geico and the BBB will help me remedy this damage I will have to just take legal action next.

  Jasz Anderson
a month ago
The man that helped me was from England he had a thick accent l thought he was from Australia HE WAS AMAZING!! This man went above and beyond what s expected I can t thank him enough please tell him I left this review I said I would Thank you

  Jonathan Mitchell
7 months ago
This was a great experience with the tow truck driver, he was very fast and knowledgeable, super nice and since he was from across the pond he had a cool accent, lol. When I called Ackerman the lady who answered helped me accordingly but was very short and to the point, didn t seem like she was in a good mood or something, but hey it happens to everyone sometimes, she did her job and did it well. The price was a good bit higher than the last company I used for the same exact tow, almost double. I have paid one company 75$ 3 different times for the same tow job and this one cost me 130$ but they were available and my usual tow company wasn t, so what do you do? But overall a great job and experience with Ackerman. No complaints really.

  Consuela Newberry
3 months ago
Called this place looking for a part they assured me they could get but never said I had to pay before I could get long story short had I known to pay for it this morning I would ve then would ve picked up. When arriving the guy was not friendly was not helpful and acted like he didn t want our business. I would not recommend this place to any single person made a blank trip bad experience don t go

  Terry Manning
5 months ago
Terry towed my car to the dealership today. I just want to give him kudos . What a polite, professional and knowledgeable person. If I could give more stars, I would. He helped to make a stressful situation much more tenable. THANK YOU!Service: Car towingService: Car towing

  Colton Baxter
10 months ago
Extremely helpful, me and 3 of my friends in my puppy were on our way from Missouri to Florida. We were 13 hours in when we broke down in Georgia and the road side assistance and police were no help. Thankfully we got ahold of this miracle of a company and a driver named Adam, and his roommate came to pick us up and tow my car at 2 am in the morning. Wonderful people and literally a miracle that they came and helped us out, especially when no one else did they were here. 100% would recommend to anyone and they got here extremely quick to and you can tell they truly care. We were truly in an emergency and they helped. Thank you so much to anyone who helped. Officially a 5 Star review from me Service: Car towing

  Tarcia Williams
2 years ago
Thanks so much for the quick service. My Ackerman driver today was Donnie. Donnie thanks so much for your timely manner. Great customer service. Made me feel so comfortable because I have bad anxiety. Great employee. Kudos!!!!Service: Car towingService: Car towing

  Crystal Pennymon
6 months ago
The young man who carried my car to the mechanic did a great job. He was prompt and careful of how he handled my car, and he was even personable somewhat. I would use Ackerman again.

  Valerie Kurlowich
3 years ago
They were very professional and were there when they said they would be also! My driver, I think that his name was Chris was a really nice guy through out the whole process! I would definitely use them again!

  JF Fernandez
5 months ago
Thank you TERRY.What a good soul they have working for them.

  Downs Tom
a year ago
I had my doubts at first due to the receptionist attitude but then The Brit arrived to tow my car. Great guy with great conversation. He was able to explain and show me everything he was doing and got my car out of a sticky spot. Would highly recommend this company, low tow prices and great drivers.Service: Car towingService: Car towing

  McIntyre Jheri
3 months ago
Donnie came on Christmas and took good care of me in a matter of minutes! I so appreciate him dearly

  Shelley Hubbard
10 months ago
Alex assisted us and was very professional, knowledgeable and kind. He did a great job showing up within 20 minutes. He helped us and delivered the veh promptly to the specified location and parked it nicely. Thank you Ackerman and Alex!Service: Car towingService: Car towing

  Tom Flanary
4 years ago
Called for an RV with a broken rear wheel. They arrived promptly and lifted my vehicle to the service place. The driver could not have been more professional. He was great.

  Sketch GONE WILD
a year ago
Adam called and gave me an approximate ETA which was on point with his actual arrival. He was friendly and performed his job well. He transported me and my vehicle safely to my desired destination. He even went above and beyond to help charge my car's dead battery. I'd definitely use this company again.Services: Car towing, BatteryServices: Car towing, Battery

  Rachel Lynn
9 months ago
I called because my car's anti theft came on and I wasn't able to crank the car. I called Ackerman for a tow. I was blessed enough to meet with Alex for the tow. He entered the car to prepare it for tow and it started. Mr. Alex then explained to me how not to set off the anti theft in the car so that I wouldn't have those issues anymore. I saved money and learned something new. This was a very pleasant experience. Thank you to Mr. Alex! Make sure you call Ackerman's for all of your towing needs. Great company, greater employees.

  Jessica Jenkins
a year ago
Last night I got a flat tire. It was 10:30 at night and I didn t want to have to wait long time by myself. Thankfully I didn t have to. Ackerman arrived within 30 minAnd the technician named Nate was great! He was courteous, knowledgeable, and had great customer service. I definitely would recommend Nate anytime to help someone.Service: Tire change

  Shermicka miller
5 months ago
I don t know how that happened but picture and this review should have been for the COOK OUT RESTAURANT ; only thing that comes to mind the my kids posted this ; I m sorry for convenience s that my kids did this to our company

  Kizzie Brown
7 months ago
Very rude and inappropriate.. the representative was very disrespectful they told me they would call me when they were on the way never did . Last minute they rushed me by saying they would put the car up without putting car in neutral. I asked the representative if I could wait for them to come back and her answer was no were booked .

  Barbara Edwards
a year ago
Friend had flat tire. After 3 hours we gave up on AAA. After another 2 hours we gave up on road service thru her insurance. Found Ackermann Wrecking from a towing company. Was there in half hour. Great experience. Cory was great.

  Macon Connections LLC
10 months ago
Got a car towed out my yard . This was no easy task as the car was left by a random person and said they were coming back but never came back for there car. Jonathon took the challenge on ,this car had no keys and was half way on my driveway and half way in my Grass . He didn't even put a scratch too my yard. Thanks

  gene king
a year ago
Thank you for your service - Nate was very knowledgeable and he is an asset to your company! He was on point with everything and exhibited excellent communication skill sets. You need more people on your team like him.I recommend this towing company.Services: Car towing, Tire change

  Eric Sundman
a year ago
Great folks highly recommend!!! As luck would have it just when the tow truck arrived my car started. I was expecting a service call charge but no sir "if we don't put it on our truck it's no charge" later that night I tipped the driver for his time

  Michael Collins
a year ago
My mother had a blowout. Ackerman made it simple over the phone. I called, my mother left her keys for the truck, which allowed us to head over to the Ford dealership to setup a repair, then go home. All parties emphasized convenience.

  Lasima Turmon
9 months ago
Nate was awesome! Above and beyond the call to ensure that both me and my kids were safe, comfortable and as calm as could be expected.Service: Car towingService: Car towing

  Patrick Riley
a year ago
The English gentleman who picked me up was named Terry, an extremely amiable gentleman who showed up way earlier than the text said he would. He made the job, quick and easy, drop me off at my house, and was an overall pleasure. If you need a tow from Ackerman, and you get Terry, you ll be in excellent hands!

  Caitey Jameson (CosmoCow)
a year ago
Had a wonderful experience with Ackerman today. Had to have my car towed from a tight spot in a backyard and "The Brit" (I didn't catch his name) took care of it like it was nothing and was very friendly. Thank you Ackerman & The Brit!Service: Car towingService: Car towing

  Wilma Whitfield
a year ago
Many months ago Ackerman Wrecker Service was sent to help me with roadside service I didn't get the young man name but he was very kind and respectful. Recently, my helper received service from the same company she said they were also, very courteous to her. "Keep up the good work"