RMR Auto Care & Quick Lube, LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  S Landrum
4 months ago
I'm a mechanic but was out of town and sent my daughter here with her malibu. He gave her an honest diagnosis of the problem while she waited. Thanks RMR!

  Chris Todd
4 years ago
I have had a great experience here every time I've been. I have recommended RMR to many of my friends and coworkers and get their feedback as well, and everyone is impressed with their fast and courteous service. I will continue send people to RMR for the many services they provide.

  Jay Williams
6 months ago
Great communication. Very knowledgeable. Highly recommend. Would luv to bring my other car there but it's in another state

  Dave Raught
3 years ago
So far so good. These guys take their job serious, because it is.If car care shops aren't somewhat tidy and organized, don't expect much.

  Janet Vaughn
3 years ago
I visited this business for the first time to get an emission test on my mother's car. I was very impressed!! I was greeted in a friendly manner, told it would only take 10 minutes and he would have the car back to me. I waited in the very clean and comfortable waiting area. Sure enough within 10 minutes they were done and I was out of there. They were very busy at the time I was there, however they got me in and out in no time. I will definitely recommend RMR Auto Care.

  Kelsey Ozier
a year ago
I went in back in March for an oil change. Yes everyone there was super nice and they tried to be helpful. But after paying $80 for a full synthetic oil change, they didn't do something right. There is no reason why my last oil change done by Walmart in Fayetteville was no problems but, now all of a sudden my oil and filter are both dry. I have to put oil in myself before my engine locked on me. When I went to RMR Auto Care back on March 22, 2022 my Miles was at 73,702 and they gave me til September or when my Miles hit 79,702 but neither of those has hit. I'm only sitting at 76,862 as of right now. I understand if there was a mistake that could have possibly happened, you don't want to admit all possibilities that could be going on or happened. Insteady of trying to get me to buy windshield wipers and clearly you see I didn't need them or filters after I told you I had already bought some from somewhere else and I just need to put them in you could have watched your workers to make sure everything was correct. $80 for full synthetic oil is a lot to be messing up on. And don't try to call people back after they say a curse word and then hang up on you. That is unprofessional on y'all part. I was a customer not your employee that just did a no call no show.Service: Oil change

  Sanford Darlington
a year ago
I've been going to RMR since about the time they opened. Oil changes, inspections, etc. Always fast and friendly. Never have tried to upsell me on something I didn't need. Prices seem lower than the chain oil change places.

  Joe Thomas
7 years ago
This place is a good place for car service,,,.I have known the owner for years. Ive been doing his wheel alignments for about five years. they do suspension work at there location,,,,,,The quality of there work looks outstanding on every car they have brought to me for a alignment. I use there services for some of my own cars........emissions test,, exhaust,,,etc. I run a auto shop of my own...so most of my repairs on my cars are done by me. But anything I don't do....he dose it for me....he is honest,,,,,,,,,hard working,,,,,,, and his prices are reasonable . I would highly recommend him to anyone. good people..good service

  Jessy Bishop
6 years ago
The guys at RMR do a great job. Only place I'll go for any work or diagnostics i need done. Never had any problems and have never felt the prices were unfair. They have done several repairs for me such as a new radiator, alternator, and oil changes over the years. Every time they have worked on my car they treat it with respect. I highly recommend stopping by and talking to them if you need any work done.

  John Arvai
5 years ago
I've taken my vehicles here for years now. Occasionally they'll try to slip you a new air filter but I've never felt like they didn't do their job and rip me off. They appear to be honest and my family was the ones that recommended them to me. Word of mouth is best advertising and I haven't heard of anything negative.

  bill dale
2 years ago
Good quality and fast, but prices have far outpaced area competitors. I'll be using Take 5 in Loganville going forward. I literally took in my Expedition in Aug for a $52 oil change, and paid $62 for my Hyundai in Sept. They're simply not competitive.

  Matt H
4 years ago
Got an emission test done at this location. The staff isn't outgoing and the guy that took my car around the shop peeled out in my car when he raced it into the garage.As far as the response below, I guess they will say about anything to cover their own. I doubt they remember which customer I was as I only have visited this location once. I left this review a month after going. I have no idea what window excuse they are trying to use and its still not a valid one for speeding around in someone else's vehicle. I simply dropped my car off and watched this guy peel out my car. I try to give good reviews to the ones that deserve it. I gave this place 3 stars, but because they wouldn't accept responsibility, they are now a 1 star.

  Grace Jones
4 years ago
I stopped there on Saturday around 11:00am due to a piece of my front bumper (underneath) dropping and dragging the ground. They stated they could fix it. They showed me a piece that they had taken off and stated it was that simple and did not charge me. I advised them that I have along drive to work and I needed this problem taken care of. They assured me it was fixed and I would not have this problem again. So, since they did not charge me I purchased lunch for the guys. Well, around 5:15pm I was on my way home and the under part of the bumper dropped again. They were closed. I went home and a relative that had been under the car the day before and saw what the problem was came by and looked to see what may have gone wrong. He stated the car still looked the same underneath and whatever they claim they removed was a lie. They did not remove anything nor did they fix anything. WOW.

  yolanda hartsfield
5 years ago
Steven was amazing. He was thorough, professional, and was willing to go the extra mile. I am usually not impressed by quick lube services. But Steven made the experience incredibly memorable. I will be returning and sharing my experience with friends and family. Thank you for such too notch service

  joni hendricks
7 years ago
I came in because I had heard a noise and I was told by Gene it was my AC and I needed to pay for an analysis. After doing so he said the noise was gone only needed freon. One day later the noise returned. I took my car back and the owner told me it was in my transmission. When I asked for a refund for my analysis because it was incorrect he refused. That Gene no longer work there and was not qualified to do anything but oil changes and therefore was fired. I said by your own admission I was misdiagnosed by your employer if you won't give me a refund could I please have some free oil change certificate and he refused. The noise turned out to be a loose bolt diagnosed and fixed free of charge at Brannon transmission. I have had both my cars here for oil changes and belts replaced. I will not be back.

  Alex Terrell
5 months ago
Advertises emissions but they don't do emissions. Wasted trip.

  TLSTORM_GamingWorld
2 years ago
Robbie the owner is a great guy & the way he runs his business is very professional & classy. You get a quick quality oil change for a fair price.

  Isaiah Ross
5 years ago
Great place to get an oil change! lots of options and its quick and easy. i got my car an oil change recently and they suggested a few more thing as well afterward. They keep you updated and i will definitely will going back for oil changes.

  Mike W
7 years ago
Was in a hurry to get to a meeting and also needed an oil change. Drove by and saw the entire staff sitting down and all bays were empty. I thought it would be fast so I turned around and went back. They had a sign out front that said 21.99 oil change. When they were down my bill was 40. I asked how did a $22 oil change cost $40. They told me I had a "Special" oil filter.now I know why Noone was there. I will not go back.

  Seneca Collier
a year ago
This guy tried to tell me my car (a 11 year old Honda) only takes synthetic oil!! What a hustler but thanks. Don t trust this guy

  Alicia J
5 years ago
I recommend this shop to everyone. I was in the area for vacation, ran in car trouble but these guys did a great job diagnosing, explaining and repairing my vehicle. Excellent customer and great prices and of course the fact that there is a tech they call Jersey, which is where I'm from, made me feel at home.

  Tee Thomp
4 years ago
Oil Changes are excessively high.Response to RMR's reply to my initial post: Yes, I am aware and I made an informed decision to take my business else where without being ripped off financially. You didn't complete work on my vehicle. Also, I notice you're very defensive (see other reviews and your reply to their post) when customers have an issue with your establishment. Humble yourself and remember the customers keep you in business.

  Rishi Anand Persaud
10 years ago
This is one of the best Automotive shop around the Loganville Area. These Guys are very Honest and their work is outstanding. Three years ago, I went to another automotive shop (Name confidential) for an estimate on my SUV. They told me $637.12. I wanted a second opinion, so I went to RMR AUTO Shop, the Guy did a diagnostic and came back and told me it will cost about $390. plus tax. I asked him when can I get it done, he said they will close in 45 min and they can get it done the following day. I was at RMR at 7:45am the next day. These Guys did an awesome job and my vehicle has been running ever since. I will recommend RMR auto care to anyone at anytime. They work is done with honesty and the environtment is great.Chris Baker, sorry you had that experience but it seems like you want to buy your parts on line and return it to RMR. It doesn't work that way Buddy.

  Axel Ortega
3 years ago
They have very helpful, pleasant employees. I have gone in the middle of the day in Georgia summer heat and these guys are out there ready to work and treat you nicely. Fast, reliable service. Oh and they take walk-ins.

  Jill Tierney
4 years ago
Although I have been to this business to have my ancient car's emissions tested for the past three years with no incident, the young guy on call sent me on my way because he wasn't able to hook the machine up properly. Since there are very few garages that perform this annual, necessary evil on a 25-year-old car, I was sure I was SOOL. Fortunately, there was one garage in the area that was able to help me out. That I was unnecessarily frightened and inconvenienced are the reasons for this Meh score.

  Jackie Andrusceak
5 years ago
Love RMR and the owner Ravi is awesome! We use his shop anytime we need something. Absolutely the best! Very knowledgeable and takes great care of you without costing too much. Perfect place- Highly recommended !

  TAG DYDT
9 months ago
This business no longer even exists and the place that it takes you to is the truck Customs place that the same owner had and they do not do emissions at all

  Stephany McLaughlin
5 years ago
I took my van here a few weeks ago. I had locking lug nuts on my wheels that we could not get off! Apparently the key was stripped, and we were trying to avoid purchasing another one when we didn t want the locking lug nuts anyway. My husband tried some other tools, as did our neighbor who is a mechanic, and we even took it to a tire sales store with no success. A friend of ours recommended we give RMR a try. When I first spoke to one of the technicians, he didn t think they would be able to do it without the appropriate key. However, they pulled it into the bay to give it a try and got all of the locking lug nuts off! And they didn t even charge me to do it!!! I will definitely use them again.

  Daniella Grant
a year ago
I called to ask for services and to schedule an appointment. The receptionist laughed at my question and was talking with employees while I was trying to get an answer out of him. I already felt if this is how they answer they would probably be the same way with my car. Therefore I went somewhere else and this company did not get my service that day

  Best Peppa Pig
5 years ago
Becareful about taking your vehicle here for services. I recently took my vehicle here for an AC check up and discovered my vehicle had an AC compressor leak. The tech that conducted the service stated that the shop would charge me $1,200 for the repair but he could conduct the repair for $800. The tech provided me paper for the AC check up but not of the cost for repair by the shop. I asked for the paper work and he stated he could not print it out but wrote on my paper work for the AC check up the cost the would charged for repair. This didn't sound right so I took the vehicle to a second shop which this tech did say the vehicle had an AC compressor leak and could repair it for $450.