MEK Auto Services and Towing

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Keyonna Jones
6 months ago
Horrible service!Both times smh -First time call was dispatched 6:51pmDidnt get picked or dropped off until 2am !!! All while 7months pregnant ready to pop smhhhSecond time driver dropped the vehicle in front of garage door blocking our other vehicle from being able to get out the driveway.. maybe this was they way of making more money because they wont come back to move it and on top of that We spoke with the manager supervisor who ever and they said they would call us back and never did So horrible i dont even feel like reliving the situation wont waste another second of my time writing about this bad experienceDuces to this horrible customer serviceUnderstaffed my behindPardon my backUnder appreciated client

  Calandria Blossomgame
10 months ago
I were this close to calling the police about my car. After 8 and a half hours of waiting for service I finally were able to get my car brought home to me. My service were cancelled and told the insurance that no drivers were available although I d been told my car had already been picked up so that was a major red flag for me. After enough fussing and cussing he finally showed up and explained where the miscommunication happened and I understand things do happen. Maybe they re understaffed and need someone to work the tow trucks and someone to operate the phone and be a secretary because it seems he may be doing a lot on his own. Not sure if it s always like that but that seemed to be the case this time. I hope the company gets the help that it needs so they re not so backed up because 8 hours is not acceptable. I m glad it did not end the way I thought it were going. I would have given a higher rating if it had not taken so long.Service: Car towing

  Sondra Harrison
7 months ago
This company responded to my insurance company that they would come tow my car. My original request was 8:16pm.They accepted the tow & gave an arrival window of 10:17-10:47pm.It is 12:15amThey NEVER CAME!!! NEVER ANSWERED MY CALLS OR TEXTS!!!THEY ARE TRASH!!!

  Keishana Wilson
a year ago
MEK came quick & they didn t try to over charge I would highly recommend them. I called around to several towing companies because I had been waiting on a service provider since 230 am, that the insurance company contacted. They never showed. MEK answered, gave a quote and came right away. They also were more reasonable with the price. I literally had to have my car towed down the street. Others company pricing was ridiculousService: Car towing

  Becky Turner
a year ago
I was traveling through the area, when my engine light came on. I looked at Google Maps and found Mek. I called ahead, and they were able to help me right away. I could tell they were very busy. It was so kind of them to help. They were honest and courteous. If I lived in the area, I would definitely go back

  Liz Young
3 years ago
This place is indeed a gem! Since May 2020, Mike and Mario have done work on 3 different vehicles for me and their work is EXCELLENT and AFFORDABLE! And they are so pleasant to deal with! If you're having vehicle problems, this should be your shop!Services: Transmission, Steering & suspension repair, Auto engine diagnostic, Transmission repair, Brakes, Air conditioning, Brake service & repair, Battery, Oil changeServices: Transmission, Steering & suspension repair, Auto engine diagnostic, Transmission repair, Brakes, Air conditioning, Brake service & repair, Battery, Oil change

  Patrick Akpessey
a year ago
Mike and Mario have been working on my cars since since 2011 and I have no problem after the repair and very affordable, excellent work great personality great customer.

  Greg Weaver
10 months ago
This substandard company was dispatched by Chevrolet roadside to tow my vehicleAfter waiting over 2 hrs I called to get a update and was put on hold and hung up onAfter calling several times they kept sending me to vm good thing I was home and not stranded on road which I m sure they ve left people strandedI wouldn t recommend my worst enemy to this unprofessional company

  p p
8 months ago
Horrible horrible horrible horrible customer service. And also he messed up my car. He scraped the front of my car so please be careful. I will be pressing charges

  Jessie Calmes
5 months ago
They do a good job diagnosing and repairing problems.

  Sibi Lawson
4 years ago
A place to go for all your car problemsAsk for Mike he is on the left sideThanks for ur great service mike

  Gary Steve De La O Flores
a month ago
Shoutout Andre!

  Debbie Hogan
a year ago
Always does a good job at an affordable price!