Potamkin Hyundai Stone Mountain

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Melissa heath
a month ago
I would have to say this was a great experience. There was never any pressure or attitude. Always helpful and honest. Our salesman JR was fantastic. He listened to what we were looking for an between him an his team they made it happen for us. We are very pleased with our car and the experience we had. From our salesman JR all the way to Basil in finance was also fantastic. Thank You Potamkin Hyundai!! I would highly recommend if you are looking!!! Great Team!!!

  Elizabeth Robinson
4 months ago
This could not have been a more excellent experience in buying a car. Tony DeLucca was amazing to deal with. Incredibly knowledgeable, experienced, kind and helpful. No pressure, patient and great sense of humor. Basil in finance also wonderful. And Amberly - very helpful and kind as well. Everyone I met or dealt with there was great. Truly treated like a member of the family!

  Tyler Bastianson
3 months ago
Just bought a 23 Venue from Potamkin Hyundai and was pleasantly surprised how easy the process was. I have purchased many vehicles in my life time and this was the first time I didn t feel belittled or pressured into anything. I saw the car originally online decided to show up unannounced to test drive it, and then went ahead and bought it. It was just that simple. My salesman JR was great very helpful and honest about everything. There was no upselling me on service packages, or gap insurance I didn t need, or any of the typical things one can find negative about the car buying experience. All in all the process was smooth and easy and everybody I interfaced with top down was knowledgeable and helpful. Could not recommend this dealership more.

  Saadia Taylor
a week ago
After visiting a couple dealerships before visiting Potamkin Hyundai Stone Mountain, I must say this dealership and its employees deserve a review. I was welcomed with a smile and didn t have to go searching for help. One employee in particular Ms.Amberly Thomas was so helpful and welcoming. Her knowledge of their inventory was impressive and she listened to what I actually wanted in a family vehicle and presented me with options that fit my needs. Compared to other dealerships that seemed to try and get whatever they had in inventory sold, this was a pleasant experience and I would recommend. Please ask for Amberly the next time you go.

  Phil
a month ago
Thanks Potamkin Hyundai Stone Mountain Georgia for messing up my brand new 2023 car with 5000 miles on it! Went for oil change first messed up my wheel rotating my tires ended up getting a wheel off another 2023 with similar mileage . I thought I was good then get home to find a puddle of oil under my car where the oil filter is. These folks are absolutely the worse. Beware. Then I picked it up with dirt or something all over my door and steering wheel so if I could give them a negative 5 star I would.

  Min. Cord Franklin Jr.
3 weeks ago
Came in for a new car and due to Mr. Tiger we left we left feeling safe satisfied and secure. Mr. Tiger and his team gave stellar service with a strong listening ears and hearts of compassion. A 5 star+ experience.I will be returning for future purchases and referring friends and family!!!!Thanks for an excellent experience!!!!

  Teya Smith
3 weeks ago
The service here is top tier, Mr tiger and Mr nick is definitely what helps the car buying experience , I came for one thing thinking it would benefit me and they helped through all my tribulations yo do what s best. Wouldn t have it any other way THANK YOU GUYS , forever customer

  Rickey Singh
a week ago
Henry at Potemkin Hyundai made buying a car such a great experience. His calm demeanor and knowledge made me feel at ease throughout the process. I didn't know anything about cars, and he guided me through the process so kindly. Best car deal salesman in Georgia.

  Tiara
a week ago
"Welcome to Mo's"!! Mo Mason was my advisor and did an amazing job from start to finish! He was very easy and pleasant to work with. It was a very smooth process. He was super knowledgable and made sure to explain everything. He listened and got me exactly what I wanted. I walked out today with a used Honda HR-V and Mo help to make that happen. My finance advisor Basil also had great customer service. Thank you all for all you do!

  Kalyn Reaves
a week ago
My husband brought me up here in search for a new vehicle, and Tiger Gibson the sales manager did just that! He made my car buying process very easy and catered to my wish list to get me in the best car possible! This guy is awesome! If you re looking for a vehicle come here and ask for Tiger Gibson, you won t be disappointed.! 10/10

  JNiece Sharkey
4 weeks ago
My mother and I visited Potamkin Hyundai and met with Tiger Gibson the sales manager. My overall experience here at the dealership was not like no other. The moment I walked through the door we were greeted, taken care of and the rest is history. Tiger was amazing, funny, thoughtful and caring. Treated us like family and made us feel like no other car dealership has before! All the guys there were phenomenal! If you re looking for a car Potamkin Hyundai is the place to go..ask for Tiger!

  Don E
4 months ago
I must express my disappointment with my recent experiences at the service department. Back in July, I encountered a frustrating incident that left me quite upset. After a discussion with management (Tiger), they promised to rectify the situation (and they did), and being open to second chances, I returned for service on several occasions after. Yesterday s visit involved a simple tire rotation and inspection, and while I don't hesitate to give top ratings for exceptional service, I find it unnecessary to ask for them when the job is done competently.I suspect that upper management's pressure for "top reviews" is causing the service department to overlook the finer details. They insist on escorting customers to their cars, which I don't require just give me my keys and sticker. As a retired U.S. Army veteran, I understand the importance of attention to detail, as it can greatly impact the outcome, even saving lives in the field. I reside only 6 miles from the dealership, but my recent appointment extended well into closing hours yesterday, which I accepted. However, what I cannot accept is discovering when I arrived home, that my service sticker in my car's upper left window was not changed, they also forget to reset my service interval on my dashboard.This oversight raises questions about whether my tires were actually rotated and whether my fluids were topped off. I called and spoke with a manager named Jerome, who apologized and didn t downplay the significance of the sticker issue, and acknowledge its importance. He took my personal information to send me a new sticker, but I decided to return to the dealership today (between 1:30pm-2pm) Upon my arrival I learned that my service provider from yesterday, Marco, was unavailable today.I want to express my gratitude to the young lady in the service department who promptly had someone replace my sticker in just five minutes (I apologize for not knowing the spelling of her name).As I was leaving, I found myself blocked in by another customer. After honking my horn three seperate times, I had to politely exit my vehicle and ask if I could pass. To my surprise, the customer was delayed by another sales/service provider discussing none other than . Yes, you guessed it!! The survey, and how it should be submitted.It's the little details that can make a big difference in customer satisfaction. If they aim for a five-star rating, they should provide five-star service from start to finish.Edit submitted: It's November 27th, and I still haven't received the promised sticker. Interestingly, they do remind you to take a survey!

  Jung Yoo
4 months ago
I needed a car.I'm Korean and prefer Korean products. But there are no Korean dealers in Hyundai dealers around me. All Koreans live almost in Gwynet County and all the amenities are there.I searched Hyundai USA for the car I wanted and left my information there. Then a Korean (Mr. Subin Lim) sent me a text. He's the second Korean dealer in the South as far as I know.I saved the 2024 Venue, but the car hasn't arrived in the U.S. yet. Then he recommended the Kona 2023 model, which is a level higher than Venue. Kona and Venue are $5000 apart, but they gave me a discount that much. My Kona is very satisfied.He responded kindly and sweetly and coordinated with the customer. He's young and he still has a lot of life and opportunities left, but he'll definitely succeed if he lives with the kindness and politeness he has anytime, anywhere.I bless and support him for the rest of his life.

  Isaiah Lincoln
6 months ago
Chris O'Steen was my service agent who was really customer oriented. The excellent customer service provides at Potamkin Hyundai on a daily basis can't be compared to none. The environment is comfortable and welcoming. Go to Potamkin Hyundai and experience this unique customer service for yourself, across all departments.

  Wanda Royal
a week ago
Mo Mason ABSOLUTELY ROCKS!!!Mo took care of everything we needed for the purchase of our new Tucson & everything went so smooth. Mo even called us the next day to make sure we were still happy with our purchase & made it back to Knoxville safely. You just don't get great service like that very often these days.We highly recommend seeing MO at Potamkin Hyundai Stone Mountain.Everyone was really nice & friendly but we dealt with Mo.He made it well worth the drive from Knoxville TN to just out side of Atlanta GA...Well worth it!Thank You sooo much Mo!!

  Wesley B.
a week ago
Amberly at Potemkin Hyundai made buying a car a breeze! Her friendly demeanor and expertise made me feel at ease throughout the process. She listened to my needs, provided valuable insights, and ensured transparency every step of the way. Thanks to her, I found the ideal car for my day to day life and I would gladly return to this dealership and recommend for others to go here.

  Teresa RIce
a month ago
Highly recommend! Javanie "JR" Rickards is very knowledgeable and had excellent customer service. Kept me updated on the process of buying my Tucson Hybrid. Basil Williams with finance made the process go smoothly.

  Leonard McGill
a week ago
I moved to Atlanta a year ago today, and the 1st thing I needed was a car. So by the grace of God I stumbled upon Potamkin Hynduai where I met Amberly Thomas one of the sales representatives. She was truly amazing, such professionalism and so caring. She really took time out to address my needs and find the car that was PERFECT for me. I would recommend anyone looking for a new vehicle to shop with Potamkin Hyundai and work with Amberly. The entire staff was amazing and so friendly and welcoming.

  Caleb Halverson
2 weeks ago
Matthew Thompson at Potamkin Hyundai Stone Mountain provided exceptional service during my recent visit. From the moment I arrived, he was attentive, knowledgeable, and courteous. He took the time to listen to my needs and preferences, ensuring that I found the perfect vehicle for my lifestyle. His professionalism and friendly demeanor made the car-buying process smooth and enjoyable. I highly recommend Matthew Thompson to anyone in search of a positive and stress-free experience at Potamkin Hyundai Stone Mountain.

  Mel B
3 months ago
Completely professional from start to finish. My courtesy oil change was a great experience. I will continue to get service here. Thanks team! Love love love my Venue.

  Huda Hussain
a week ago
this store has great variety and great salespeople as well! we had the pleasure of meeting a young man (i think his name was henry), who not only gave us valuable insight on the vast collection of cars, but helped us make a decision that was best for our family! my husband and i couldn t be any happier!

  Munch 109
2 weeks ago
I just had a chance to look at some cars from Potamkin Hyundai dealership, and I really can t be more happy with my time there. From the time I walked into the garage, I was received with warmth and professionalism.To start with, I would like to focus on the impeccable service of Henry, who is my salesperson. Henry did not only pay attention to the details of the car, but he also took the time to make sure that I got the right one that would be perfectly suite my needs. He was very knowledgeable about the different models and took his time to answer all my questions, walking me through the whole process in a highly professional way and with an enormous amount of care. He was the perfect combination of professionalism, listening, and understanding my needs, as he always made the process not only stress-free, but also enjoyable.

  Jordan Parker
2 weeks ago
Matthew Thompson at Potamkin Hyundai Stone Mountain went above and beyond to make my car-buying experience exceptional. His genuine kindness and dedication to finding the perfect vehicle for me were truly remarkable. He patiently listened to my preferences and provided valuable insights, making the entire process enjoyable and stress-free. I cannot thank Matthew enough for his outstanding service and highly recommend him to anyone seeking a positive and personalized experience at Potamkin Hyundai Stone Mountain.

  D Tate
3 weeks ago
I had the pleasure of working with the sales manager Tiger and I can now say I m a proud member of the Tigers Den. His care and professionalism are second to none. Tiger was extremely knowledgeable and caring to my needs and situation. He makes the impossible happen. He and his team are doing phenomenal work here at Potamkin Hyundai in Stone Mountain go see Tiger and tell him Tate sent you

  Willie Haygood
a month ago
Mr Chris Osteen have very good customer service trustworthy put a new motor in got me a loaner car will 16 Mi on it from the dealership floor

  Shon Kennedy
4 weeks ago
I recently had the pleasure of purchasing a car from Potamkin Hyundai Stone Mountain, and I must say, Anthony (Jordan) Williams was an outstanding salesman. He was knowledgeable, patient, and genuinely interested in helping me find the right car. His professionalism and customer service skills were top-notch. I highly recommend visiting Potamkin Hyundai Stone Mountain and asking for Anthony if you're in the market for a new car. He will make sure you're well taken care of!

  Brenda Torres
2 months ago
I m very glad Jack Roblero is now a sales person at Potamkin Hyundai. I ve known him for a couple years now when debating which car to buy for the first time he help me realize 2024 Hyundai Palisade was the best choice. I ve had the car for a couple months now and I m so in love with it.

  Nichole myrkle
a month ago
Huge Thank-you to my sales rep JR, manager Jerome, and financial officer Basil for getting my deal pushed through and ultimately helping grow my business!! Im excited to see what the future holds for The K-9 Transporter, LLCI'll definitely be back in the next year when it's time to get a second van!

  FUERZA 58 TUCKER
4 days ago
A few days ago I had spoke to this lovely salesman Javier. He was very respectful and nice to me hearing what I was looking for. I do recommend him to anyone that is looking to buy a new car because he will listen to what you are looking for in a vehicle.

  tony oaa
4 weeks ago
Great experience working with Potamkin Hyundai. Actually ended up not purchasing from them, but was so impressed with their professional and well informed staff( specifically Mr.Jordan Williams) I decided to leave a review! No haggle/ no pressure, just professional and informed. Will definitely return to purchase my next vehicle!!!!