Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Dewayne Baxley
4 months ago
I've been going to Hugo now for about 23 years. Hugo is as good as they come and he straight forward and honest with you. He won't try to rip you off. He does great work - I won't take my car to another mechanic since I've been sold on Hugo for years. You can trust him. If I didn't I wouldn't be driving all the way from Norcross over to Lawrenceville.
The Mrs.Knight Always
a month ago
Yugo is amazing Even though he is SUPER busy, he always makes time for his customers. I recommend this place to anyone who wants an honest mechanic.
Mike Pair Money
7 months ago
I have been going to Hugo for over 20 years. He is an honest mechanic that does exceptional work. He will tell you what you must fix immediately and what can be delayed until a later date. In my mind, he is the best mechanic in Metro Atlanta. I refer everyone I know to him for auto repairs.Services: Air & cabin filter replacement, General repairs & maintenance, Auto engine diagnostic, Auto brake repair, Engine repair, Vehicle Inspection, Brakes, A/C installation & repair, Auto maintenanceServices: Air & cabin filter replacement, General repairs & maintenance, Auto engine diagnostic, Auto brake repair, Engine repair, Vehicle Inspection, Brakes, A/C installation & repair, Auto maintenance
Dr. Tamira Butler-Likely
3 months ago
They diagnosed the issue with my car, which we decided not to have fixed because it was the transmission. He didn't charge us anything for the diagnosis and has always done great work on our other cars.
Chris Hendell
11 months ago
Hugo has been my mechanic for several years and I was referred to him by another client.Honest.Efficient.Personable.Expert.He makes the time to share his knowledge with the car owner. Pricing is extremely competitive.Hugo. Is. The. Best.Services: General repairs & maintenance, Engine repair, Vehicle Inspection, Brakes, Wiper blade installation, Auto maintenance, Auto brake replacement, Oil change
J P
3 years ago
Hugo had the best reviews on Google back when I moved to Lawrenceville almost 8 years ago...and he's still my go-to mechanic. Hard to find honest mechanics that does great work and Hugo is one of the few. He could go big but prefers to stay small and do great work locally! I respect that and highly recommend B&G!!!Services: Air & cabin filter replacement, Exhaust, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Engine repair, Wheel alignment, Brakes, A/C installation & repair, Air conditioning, Battery, Oil changeServices: Air & cabin filter replacement, Exhaust, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Engine repair, Wheel alignment, Brakes, A/C installation & repair, Air conditioning, Battery, Oil change
Darrell Good
3 years ago
I have been using Hugo since I was introduced to him in 2003. He will tell you the flat truth you need to hear and charge a fair price.I had a car that vibrated when I turned the steering wheel. Turned out to be a $35 steering column lube job. Not a whole front end replacement. I had a local guy recently try to replace my water pump when that wasn't the problem. I don't trust anyone but Hugo.Services: Transmission, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Engine repair, Brakes, Oil change
ROZ ROX
4 years ago
This establishment was recommended by a co-worker, when my vehicle suddenly over-heated. I called the owner, Hugo and he quickly worked me in and diagnosed the problem. I left my car with him before work and it was ready when I returned. That was over 2 years ago and my vehicle has had no problem since. I recently stopped by to have running boards added to my new vehicle. Again, Hugo worked me in on the same day. Both times, the service was completed satisfactorily, with reasonable charges.
Tim Pierce
10 years ago
Recently had some engine work done to my 1993 Toyota pickup. Hugo was extremely helpful, honest, and got the work done in good time and at a very fair price. He even stayed late when I brought my truck in after it broke down on nearby 316. At every step he communicated what needed to be done and how much it would cost, taking the time to discuss options. I highly recommend this shop.
Brian Smithers
3 years ago
I have been using B&G Auto for almost five years now. Hugo and his team are really great and honest with you. I think it's so cool how he shows diagrams of your car parts to explain what's wrong with your car. He'll even take you into his shop and physically show you what he explained. I learned a lot about cars just by having him as a mechanic. I have newer cars now but if I have a problem I know exactly where to go and that's B&G Auto.
Tracy Fedke
a year ago
Hugo is so genuine. Just took my van in for brakes. He looked at it asap and was honest with me. It was refreshing to deal with someone so kind and concerned. Thank you Hugo!!!!!
Linda Billings
5 years ago
Hugo has been taking care of our autos for over five years. We drive from Decatur to Lawrenceville because of the excellent service that he provides. Very professional, knowledgeable staff with reasonable prices.
Talita Smithers
a year ago
Hugo is a great professional and very honest. He is the type of person who you can trust! He is very knowledgeable and helpful!
Zachary Tithof
6 years ago
Went in because I had a coolant leek and a bad water pump. HUGO and his team are great. He is very honest and straight up when discussing what is wrong and how he can fix it. Reasonable prices. I finally have a auto shop I can trust.
Melony Buckhalter
9 years ago
My family and I have been going to B and G Auto since 2002 and have been nothing but pleased. The owner is a very good guy and you leave knowing that the problem will be fixed. He is so knowledgeable and passionate about what he does and his prices are always reasonable. When a dealership tried to cheat me out of my money but telling me that I needed services that I didn't need, I took my car back here for a second opinion and he found the real problem. I should have let them look at it in the first place but since I was in for an oil change (they had a special. I usually get my oil changes done at B & G also) I had them check out the issue I was having. Not only did they tell me I needed almost $2000 worth of work done but it would not have fixed my problem. I will never deal with another dealership again. Anyways to wrap this up...You will not go wrong with B&G. I promise!!!!
Regiane
5 years ago
I am woman so I always worry to go to mechanics and they lie right. That's not happen here. Hugo is the best person I know, he and the guy who work with him, this place is 100% trustworthy and I tell about this place to everyone who need the best mechanical.
Manda Panda
2 years ago
A tiny fire started in our car from a light bulb burning plastic inside of our passenger side door panel. We came here in an emergency, and even though they were about to close, they helped us take off the door panel and remove the bulb, so we were safe. Thank you guys so much! Lovely vibes all around!!
Andrew Yacobucci
9 years ago
I only trust B & G Auto to work on my cars. I have been a loyal customer for 10+ years. They do excellent work at a reasonable price. They are very flexible when it comes to dropping off and picking up my vehicle. And they always have the work done in 1 day. Over the years they have worked on my Acura, Mazda, Infiniti, Mercedes and 2 Nissans. I highly recommend them !!
Mark Tudor
2 years ago
I needed someone like Hugo. Straight, honest and fair. For an auto mechanic that s very rare. My family Hondas are in good hands.
Bellfields Raine
3 years ago
I have had all of my vehicles maintained by B&G for nearly 16 years. Hugo, thank you for being a man of integrity and allowing it to manifest through your service to others.Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change
Rolando Moreno
2 years ago
$75 for a new gas cap and to clean the battery posts? What a rip off. ABS light was flashing and cleaning the battery posts fixes that. Apparently battery post are part of the ABS (antilock brake system) now??? Took advantage of my mom that has no idea. ABS light turned after a few days and still get P0442 & P0456 for EVAP system leak. So I guess it wasn't the gas cap either.
Greg Smith
2 years ago
Hugo is honest and dependable. He is exactly what I need, a great mechanic who gets the job done.Services: Electrical repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Engine repair, Brakes, A/C installation & repair, Air conditioning, Oil changeServices: Electrical repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Engine repair, Brakes, A/C installation & repair, Air conditioning, Oil change
Wayne Harris
6 years ago
I would trust my daughter taking her car here... excellent, honest, up front service... one of the best shops I have taken my cars to. Service that you can absolutely trust and depend on..
Luna Ayala
3 years ago
Have been going here for 10+ years, and they are great, love it that if my cars don't need anything done , they're honest and tell me, not like other places they tell you everything is wrong with your car to get your money, 5+
Rickey Gooch
2 years ago
I came to town to visit family had a wheel bearing go out it was a Saturday morning they was booked out for a week and HUGO the owner working by himself took me in and replaced my wheel bearing and didn't gouge me from being out of state this guy and this place is awsome
Tom Lynch
6 years ago
I ve been taking my cars to B&G for many years. I ve never had anything but praise for their professionalism and skill.
Tim A
4 years ago
Fast and friendly service. My vehicle was in and out in no time. Beyond happy with the result
Jake P
6 years ago
Hugo is the best. If we ever move out of state we're going to ask him to come with us!
Gary LT
4 years ago
Good work at a very good price. Highly recommend it for your car maintenance needs.
Roberto Martin
2 years ago
Excellent service. Pleasant reception. Would recommend to all persons in need of honest service.