Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Big Country
2 weeks ago
Great customer service from Chris and Takiyah, they went above and beyond to make sure my truck parts were found even came outside to assist if I needed any help. Love coming to Autozone in Lakeland, GA.
Daleen Johnson
4 weeks ago
Excellent customer service..thanks to Chris for helping us with our windshield wipers on March 23rd 2024..this will now be my go to auto zone..I would give 10 stars if I could..very satisfied
Erik Tinajero
2 weeks ago
We talked to them on the phone and they were ready to go the eatra mile for us in getting the parts we needed. Thank you Chris and Takiyah.
Sha Mia
11 months ago
Love love love the customer service experience. Ashley was a great help. I will definitely be back and tell everyone I know. Again thank you so much Ashley
Bnisen
2 weeks ago
Amanda is amazing we love shopping with her!!! All the employees have great attitudes and are very helpful!!
Martha Manning
7 months ago
I was in there today and the two guys that helped me were helpful and they answered all my questions. They had a smile on their face and a positive attitude. I will be shopping here again.Martha Manning
joshua vines
a year ago
'Boss Lady' Johanna just saved me over $220 by ensuring my battery was under warranty! My loyalty with this store is 100% secured! Thank you for super courteous, fast, kind service!
Beatrice Manning
a year ago
I received excellent customer service. The job was completed in no time. This is the battery that was installed that day.
Irene T Redding
5 months ago
I was given the wrong part and the service was not good at all in the Lakeland store. I hate this place
Travis Chauncey
2 months ago
Good people willing to help out with whatever you looking for.
Adrienne Robinson
a year ago
Joanna is the best Manager I've seen In a long time. She definitely handles business when its concerning her customer's. She saved me a lot of time and gas money today. She was able to take payment for an auto part I needed over the phone. She also had the part transferred to her store from another store in Valdosta so that I was able to get the part the same day. Thank you Joanna, for talking to the Valdosta manager, Frank. The both of you working together was able to help me in a major way.
Slimppy
9 months ago
I m here to thank Marcus and Martin with coming out to help us with our car, didn t have to ask they just came out and wanted to help, checked the car out with no problems, great customer support from them
Sheldon Clarke
7 months ago
Marcus, Jeremy, and Amanda were amazing with there service and support. I truly appreciate them
Drake Clayton
a year ago
Mrs.Ashley and Mrs.Johanna is the best. If you need to know anything about a car they can tell you just about. I will be back. Best customer service ever. Thanks lady s
Daphne Hamilton
a year ago
Johana and her team were 10/10 on customer service and quickly helping with my needs! Kudos to her! Awesome service and teacher as well! Would recommend!
teria peebles
a year ago
The manager/boss Joanna was aaaamaziiiing!!! Great personality awesome customer service! I had a rough morning and she definitely made it better!!!
Cynthia Tolle
2 years ago
I went in here looking for a specific part. I wasn't really sure what the name of I was but Laura Griffis was very patient and listened as I described it. She knew right away what I needed. She provided some of the best customer service I have had in awhile..
Nezzy Morgan
2 years ago
They were very friendly! She helped me replace my headlight. I am impressed how kind and knowledgeable she was. Thank you for your amazing help.
David
4 years ago
One of the best Auto Parts store in southern GA, people that rate anything less than 4 don't understand that this is a parts store, not a mechanic shop. The staff is extremely polite, and very helpful with each scenario they are presented with. Ed is who I am serviced by the most and he provides professional service, and is extremely helpful with all of my inquiries, as well are the other staff members here.
Turner Gruber
3 years ago
As someone who deals with parts houses daily I was blown away with the service I received at this particular Autozone. Ed went above and beyond to make sure my customer and friend was well taken care of while out of town. They were nearly stranded from a bad battery. Ed had them in and out of there with a new battery installed in less than 15 minutes. I talked to DJ the store manager and He too was a stand up gentleman. Keep up the good work and get ED a raise!
Betsy Giddens
2 years ago
Had truck problems and came here for assistance.Laura Griffis helped me figure out what the problem was and got me back on the road quickly!She was very knowledgeable and so kind.I will go back and definitely ask for her again!Great Auto Zone!
Terry Miller
4 years ago
AWESOME STORE! There were an all female crew working the store and I must say they went above and beyond to assist me in repairing my A/C. Although they couldn't physically touch the car, they walked me through every step. These young ladies ROCK! GREAT JOB!
Christine Pilling
2 years ago
I don't generally give 5 stars but in this case this store earned them. My Nissan Juke died in my driveway, turns out it needed a new battery. My husband is an over the road trucker so I'm all alone. They sent someone out with a new battery and installed it for me. I didn't know customer service like this still existed in this world but sure enough it does at AutoZone! I can't thank them enough! Best customer service ever!!!!
Caleb Prince
5 years ago
Went in thinking the starter was bad. The employee tested it reading came back good. Was sold a battery because the mechanic thought it might fix it. Didn't fix it. Employee thought alternator was bad. Bought a new one. Didn't fix it. Went back to the starter, bought one even though employee said it was bad. Fixed the problem. Went back to the store to get core refunds and employee messed up transactions. Had to go back the following day to fix refunds. Overall nice people, but not knowledgeable. Ended up making at least 6-7 trips, spending way too much money just too find out it was what I thought was wrong in the first place.
Blue T. Stormz
6 years ago
Service was fantastic , the prices were lower than the other 2 parts houses here, plus they will price match other stores , provided you give sufficient proof. The store is very well stocked , but if they don't have the part , they can normally get it by the next day. They also carry a lot of various parts such as " LED " lighting , LED FLASHING EMERGENCY STROBE LIGHTS , LED interior mood lighting , exterior LED lighting , quite a bit of customization parts at very low prices.Too much to list here.Customer Service was Exellent .The general " VIBE " Was a " Can Do Attitude " Do I recommend this store ?Yes , Good service , low price parts, Clean restrooms , I would recommend this store to my mother , if she needed something that this store sells .
Heather Corbin
a year ago
They didn't have what I needed however the young lady who assisted me referred me to another store the road that had exactly what I was looking for. I just wish I had gotten her name. Thanks sweetie.
Kris E
3 years ago
You collect personal info for marketing purposes. It's not for warranty purposes as I can just keep my receipt. It's not a secret; however, your employees refuse to sell parts to someone who doesn't want to give you their personal info. I shouldn't need to give you name, address, phone number to buy a pack of sparkplugs.
David Hanks
a year ago
Had exactly what I needed and store was clean and stocked and friendly and helpful staff.
John Carter
2 years ago
Excellent and knowledgeable staff. This lady is amazing and truly knows her stuff. Friendly and welcoming. Would recommend for all your auto part needs and questions.
DrkAgnt
3 years ago
Very friendly and professional staff. Store was clean, everything was easy to find, and all their prices were reasonable. Will definitely be going back.