Bennett Chevrolet Service Department

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Will Hop
3 months ago
An Excellent Experience for me throughout service. Very professional and polite. Thank y'all

  chet schwartz
7 months ago
I have no doubt repair service is good, but when a vehicle goes in for a check to see what is wrong with it, it should at least come out without more damage! This has happened twice in the past few years! Enough said, will never use this place for repairs, they do not stand up for their mistakes nor repair them.

  Fish all night
9 months ago
Oil Change make an appointment. Wate or drop off,If they find a problem, They let you decide whether they fix the problem or take it some place else.Check prices there in line with oem parts.Very Happy with there service.

  Brittany Sweeney
7 months ago
Awesome service department and great prices for oil changes, repairs, and parts. Cheaper wiper blades and fuses than parts stores in town.

  Charles Waldrip
4 weeks ago
Prompt on time. Very satisfied

  Joseph Earl
4 months ago
Excellent services. Staff are professionals.

  Kat Oakland
2 years ago
I've been going to Bennett for about 8 years and have always been well taken care of! Tracy at the service dept is so sweet and always remembers myself and my little one when we bring the cars in. In addition to great customer service, the work done is always top notch, and who can argue with every 4th oil change free?Services: Tire rotations, Engine repair, Oil changeServices: Tire rotations, Engine repair, Oil change

  Barbara Hinkle
2 years ago
The service writer Tracy Drain did an amazing job! She got me in and kept me posted every step of the way.. She was very professional and patient with all of my questions. I highly recommend her and Bennett Chevrolet.

  Wes Meaders
a year ago
Update: Always a problem with scheduling appointments. Their tickets never reflect the work requested, whether requested on the phone or online by their website or by Chevy's. If you ask for a 60,000 mile check up on chevys website, Chevy knows what you're talking about. When you show up here though, they're going to ask "what service they're completing" and if you say "the 60,000 mile check up" you have to be much more specific and then they'll tell you they can't get all of that done during the scheduled appointment. If you make multiple appointments, you're paper work won't reflect that they did any or most of the required checks. Sander thing for oil changes, sometimes they "fill in" that courtesy checks were completed, and most times they don't. When they do fill in numbers, expect your break pads to "grow" over the course of months, and for your tire to gain more tread. It's a miracle!If you go to autozone and have a few battery and charging system check done, then call Bennett's to change the alternator because the manufacturer placed it in a goofy spot or you're disabled, don't expect them to have the alternator on hand when you show up for your scheduled appointment, you're going to have to leave your vehicle the whole day - at a minimum. Also expect them to charge you $160 to "diagnose" your alternator when your battery is still good and all indications (including that free check at autozone) say you have a bad alternator.Moral of this story, if you don't care about good service, the records you keep for your vehicle, or if you don't want to have confidence that they're doing the things they say they will do - well, then Bennett's may be just there place for you.If your under warranty, it's no less a headache to get service here. Take your vehicle somewhere else.I suggest Mavis, they do almost everything. And Coastal Car Care, though I haven't been since they have had a few staff turnovers.Best of luck!

  Delmer Maxwell
3 years ago
Supper fast and as I was sitting waiting i watch the Manger try to save a customer money that he didn't have to pay. I was very impressed by this. He could have took the man's money but he helped him save money. Very impressed by this. Love my Chevy

  Vershawn Hurt
a year ago
The parts and service department those guys are very rude and very snarky they judge repairs on a vehicle's make and model and what they think the owner of the vehicle may or may not have in his or her bank account they are extremely overpriced they did a particular job for my next door neighbor and it cost $95 I went in looking to get the same repairs done with the same make and model car and they quoted me $350 you tell me am I wrong for writing this review?

  Joshua Cruz
11 months ago
Great service! Had both vehicles serviced here and I was in and out!

  Barry Allen
a year ago
I've been dealing with both Bennett dealerships for several years now, and I have only good things to say about their sales and service.

  Fred Didomenico
2 months ago
Great service department

  Nikki Patton
2 years ago
Always prompt and efficient!! Recently got an oil change. Realize what happened and just ramped up the man power. Thank you for you hussle!!

  Roger Lively
2 years ago
Great people and good work. I only had an oil for and tire rotation, but everything was done quickly and correctly.

  Ashley Knuckles
7 years ago
They take good care of ya (: dont have to worry about them trying to make money off of you by saying other things are wrong that aren't.They take care of what needs fixed and do an excellent job. I dont go anywhere else.

  Paula Troise
5 years ago
First of all the people at Bennet, specifically Mike in service deserve alot of credit since GM has completely dropped the ball on this diesel emmissions problem. Very long story short. Your diesel engine will disable itself due to a chronic def heater problem. The part is not available and no one in chevy customer service, dealership, or online can help you. Mike at Bennet is an extremely kind, patient, empathetc and faithful person. His genuine kindness helped me so much and I am so grateful to him. The one thing i cannot get past is GM is focusing on trucks and they have no emmission parts for their trucks and they are leaving their front line people to deal with inadequate supply of parts to the customers. I expect if the vehicle breaks... someone should be able to fix it.... not say the part is back ordered and no one can say when it will be available... really... Chevy doesn't know where their parts are in the year 2019... inexcusable. I feel bad for the business truck that came in after me at Bennett and the 3 trucks sitting at Anderson Chevy, 25 miles away... all waiting for the same part and not knowing when it will show up. Sorry for the long rant but someone in GM needs to fix this. Thank you Mike and Donna at Bennett.

  HANKS EASTCOAST BROTHERHOOD
3 years ago
Friendly staff. I came for my 1st oil change. They rotated the tires, topped the other fluids. Also did an inspection. In and out in about 35 mins.

  Karen Tracy
4 years ago
Great place to buy a truck or vehicle very caring service department excellent and they make sure you are happy with what you have and how much you pay.

  John Povilonis
4 years ago
Love the staff I have never had such a great experience at a dealer before they are wonderful people.

  Patricia Perrine
2 years ago
Very friendly and customer oriented. Quick service and pleasant employees

  Patti Shaffbower
3 years ago
They are honest and caring. They take care of you. Always polite . Very professional

  Joshua Kukalis Sr
a year ago
Great service everytime, professional and straight to the point.

  Master Gamer Cat
9 months ago
It was amazing dave helped me!

  Keith Chin
3 years ago
Got My First Free oil Change and tire rotation..Nice people.

  Frank Ubhaus III
5 years ago
Alway Great customer service from Mr. Terry Ratliff and he is the best car and truck salesman in Camden county.

  tmcsslcpo
4 years ago
You couldn't pay me to bring my vehicle here. Tracy is very rude, and possibly high.

  Kent !
5 years ago
The church van had a recall it was handled very professionally &fast

  Randall Rigdon
2 years ago
Good place to get Gm Parts. GOOD STAFF