Max Auto Experts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alyxandra Paige
5 months ago
I'm so grateful I found this company and wish I found them sooner! They have been such a relief after my car unexpectedly did not start and needed to be towed to their location. They are honest and kind. I also greatly appreciate their willingness to get to the root of the issue and explain what is going on as well as what may be needed in the future. They have our business moving forward. I highly recommend! Thank you MaxAuto Experts!

  Roberto Martins
4 months ago
Excellent shop. I have a Ford Escape with an issue that no one (not even Ford dealerships) could diagnose. Some shops were all over the map on the diagnosis, but since I know my way around cars - and car shops - I did not trust any of their proposed solutions. One shop owner even told me to sell the car because "it was too old" and that I would continue to have problems with it (it is a 2013)...Max auto Experts took a look at everything in less than a day, and gave me an estimate ranging from the most urgent (fixing the main engine problem, the one that caused the Check Engine Light), to the less urgent (small leaks here and there), so I could do what I could afford.I picked the major items, they did the repairs in a day, and the car has been perfect ever since. Highly recommend!!!

  james russell
2 years ago
I was referred to Max Auto Experts off Cobb parkway in Kennesaw Ga. I wanted a local mechanic who was not only trusted and respected in the industry but knew the ins and outs of my truck. I wanted a new gear ratio installed on the front and rear axles. All parts taken apart and modified to my build. Custom work for sure . Max A uto Experts did an amazing job, great price and was done on time!! I would recommend to all. 5 stars !! :)Services: Steering & suspension repair, Wheel alignment

  Luke Keebler
2 months ago
I was researching churches and found Kennesaw First Baptist Church and heard about Max Auto Experts had great services that I needed done yo my vehicle. This is a great mechanical company and this mechanic would be my first choice over any other mechanic.

  Thereal Djfiveo
4 months ago
Where do I start.... I found this shop online... I read through the reviews and I was really impress. I took my charger there yesterday to be fixed for wiring issues and it was completed at 8am this morning. The Ford dealership was charging 900 for the work this Beautiful shop cut that price all the way down by 700 dollars. The Owner and his wife are very professional and exreamly nice there kids are also amazing the staff just overall super great. I will diffenlty recommend this shop. Honesty is the key This shop is 100% the place to get your car fixed.

  Gregory Lambert
3 months ago
Moving from out of town and having a older model VW that recently have a new engine put in it and needed some work. I was super nervous about who I would take it to. How much I'd be bumped over the head on cost, and just how well the work would be done.Going in, I knew the work that had to be done was extensive and I had an idea from my out of town mechanic what the work was. Not only were these guys spot on, they were honest and up front. I also waited a while to write the review in case anything went sideways a few weeks afterwards. It's been months and my VW is running good. I highly recommend Max Auto Experts and for as long as I'm in the area, they will be working on my vehicles.Oh... I forgot to mention. They didn't charge me for the diagnostic which most place hit you with 70-80 bucks from the start. Great Family-owned and quality ran shop

  Tiffany Crumpton
3 months ago
I have a son at Kennesaw State University and his car has required a few emergency repairs. Andrew, Rebecca, and Dale have always provides fair pricing, quick service, and honored their work. It s hard to find people that do quality work these days, but is a place that can be trusted to treat you like family, especially when you re a college student away from home.

  Shaun Gatipon
3 months ago
Worst experience ever! If your car is any other model other than KIA, THEY DO NOT KNOW WHAT THEY ARE TAKING ABOUT.. kept my car for 2 days, Led me to believe that my engine was seized, and when I questioned them they said it was the transmission, and tried to convince me of all sorts of unnecessary repairs..DO NOT TRUST THEM WITH YOUR CAR!!! So thankful I stopped them from taking my car apart and had it moved to another shop.

  M Foster
4 months ago
Thank you! Awesome service! A husband and wife team with knowledgeable techs. They actually care about their customers. Fair and honest. Very grateful to have found them!

  Decker Bobin
6 months ago
A great experience. Had some some work done, a big thing I was concerned about ended up being some lose bolts. Tightened it with no charge. Paid for some other stuff but still!Came back again for a underside cover issue, they fastened it back no charge also.Recommended

  Ryan Fletcher
10 months ago
I have an old van, and my wife and I are trying to keep the thing running as long as it can go. We are weary of sinking a lot of money into it, but needed some repairs done to the AC system. The techs at Max were able to discover the issue very quickly and sent us breakdown of the estimate in an email. The estimate was priced fairly. I liked that the discovered issues were listed separately so that my wife and I were able to decide more easily which repairs were to focus on right now and what to repair later. Payment was easy. I was able to pay directly from my cell phone via an email payment link. A receipt with invoice was immediately emailed back after payment. Overall it was a super simple service and very very fast. My wife and I were very impressed with their speed and their disclosure process of cost. We will definitely be using their services again, and I would highly recommend their services to others.Service: Air conditioning

  Sierra Antoine
a year ago
Andrew and his staff are amazing. I had a gas leak and called about 20 places to try and get it checked, nobody could get me in for over a week. A guy at the dealership called Andrew and asked if he could squeeze me in even though they were close to closing. He stayed late to check out my truck and had it fixed within a few days. Prices were very reasonable and I didn t feel like he was trying to scam me due to my urgent situation. I highly recommend them for your auto needs.Service: Auto maintenance

  Deangelo Pierre Louis
8 months ago
This establishment is truly remarkable. Upon my visit to address a brake issue, I was pleasantly surprised to find that they went above and beyond by conducting an additional diagnostic procedure, all without any additional charge. Their evident expertise and professionalism have earned my complete trust and confidence. I shall certainly return in the event of any future vehicular concerns.

  James Handley
a year ago
I found Max Auto Experts from a google search and I am very happy that I did. They are very knowledgeable, professional and upfront -which I liked very much. I initially scheduled an appointment for a full brake job on my truck and just recently sent my son to have a gasket replaced to fix an oil leak on his. Both repairs were completed in a reasonable amount of time and at a very fair price. If you are looking for a local shop with a hometown family feel, then Max Auto Experts is your destination. An A+ auto repair shop!Services: General repairs & maintenance, Brakes

  Angie Taylor
a year ago
Andrew and his team at Max Auto are exceptional! I started my day to work and unfortunately purchased bad gas. I was referred there by CarMax and what a blessing that was. Andrew is not only a KIA expert but was so kind , quick at his diagnosis, and got me on my way. I am thankful to have found them and will be using Max Auto for any future mechanical needs it may have! 5 stars for sure!! Thanks again!

  Zach Graziosi
a year ago
I just recently bought a car from car max. And upon driving it home i noticed there were several issues. One of them being water pouring out of the passenger side. I took it back to Carmax and they could not even see my car until late next month. Mind you I had bought it and brought it back an hour later! So I had them tow it to Max auto experts! The service here was phenomenal! They were always in contact with me. They also identified the problems and fixed then all up in one day! The service was great and the honesty was amazing! I will be bringing my car here in the future if it ever needs repairs. My family as well will be bringing there cars here for service repairs in the future! Thank you guys so much!Services: Tires, Auto water leak repair

  T Goodrich
a year ago
Amazing people and staff, their quality of work exceeded my expectations and their level of knowledge shows why they will be around for a long time. After having my car misdiagnosed from another company before taking it here I came in a bit nervous and left out at ease with a clear understanding of what was going on with my vehicle. The energy and customer service was amazing, and their honesty and rates prove that they are passionate about what they do and their customers. Definitely have found a new home for my vehicles moving forward.Services: Transmission, Auto engine diagnostic

  nyasia mack
a year ago
HIGHLY RECOMMENDED!!! Andrew was amazing at his job and very knowledgeable and taught me as well. His wife has GREAT customer service alongside Dale who ensured that the part was ordered and working with the warranty company! I appreciate everything and the price was not at all what I thought it would be. Thank you again everyone, especially Andrew, you are truly the mechanic OG!!Services: General repairs & maintenance, Auto engine diagnostic

  Mark Rosing
a year ago
Dale and Andrew are amazing!! They inspected a potential Jeep we were looking to buy and they were so professional and thorough. They examined everything and explained things so we could understand. The shop is clean with up to date tools. This could not have been a better experience!! My new found Auto shopFull service- excellent customer care. Definitely recommend!!Service: General repairs & maintenance

  Danny Dunn
8 months ago
They do great work . Upfront about the cost of repairs. Hard to find a honest and Friendly a staff as this company is .You won t regret getting your vehicle repaired or serviced at Max Auto.

  Amber Cortijo
2 months ago
They are SO AMAZING! So darn helpful informative and kind! I highly recommend and go to them for everything auto related!!

  egle filippov
2 years ago
This place is the best! We had a very serious problem with our Mercedes S400. The dealership diagnosed it and quoted us $11k or 32k to replace the entire battery system.All other certified Mercedes services refused to even touch it.Andrew had no questions! We brought the car in and he fixed it without any problems or complications. The price was beyond amazing, the level of expertise - top notch! Super nice people and seriously professional.5 stars for sure!

  Chris Giles
6 months ago
What a breath of fresh air some of the most honest and helpful people that I have dealt within such a long time. I would give them a 100 stars if I could and will send anybody that I know to them outstanding job and terrific customer service.

  Heidi Maxted
2 years ago
I gladly give 5 Stars to this auto service shop!! They're knowledgable, honest, professional, helpful, and went above and beyond in quality service in replacing my catalytic converter. I previously took my car to a dealership because the check engine light was on. They said I needed a new converter and were going to charge 2,590.00 for the repair, with a wait of several days. When I found Max Auto Experts, Andrew took time to explain the problem and assured me it wouldn't cost me that much, and referred me to his wife Rebecca, in the office. She found and ordered the parts, and prepared a preliminary estimate of the total price, including parts, labor and taxes....it was a mere fraction of the price the dealership quoted, and they did it in one afternoon! They gave great customer service, answered my questions, explained the problem, and did a great job! I live an hour away, but the drive is well worth it to find an auto shop of this high caliber. I gladly recommend Max Auto Experts....their service lived up to their name!

  Ton� Montera
a year ago
Wow! Where so I start. I originally found them on google and the reviews were excellent so i towed my car there. Rebecca was the best. They diagnosed my car and it didn't even though I chose to junk the car instead of fixing it, i will always go back to them. Their communication is very quick and they don't hide anything like other shops. They share knowledge with you. If i knew they were down the street, my car would probably be alive. They are definitely master mechanics. Thank you Rebecca, Dale and team.Service: Auto engine diagnostic

  Kris Greer
2 years ago
I brought in my truck for an issue with the transmission and experienced excellent customer service. They went above and beyond with finding a transmission at a lower price for my vehicle. They were extremely friendly and took the time to speak with me and explain the details of why and what they were recommending regarding the issue. Their estimate was very competitive as compared to my dealership. Highly recommend!Services: Transmission, General repairs & maintenance, Engine repair

  Ryan O'Kelly
2 years ago
If you are looking for a mechanic shop that is professional and respectful, exhibits integrity and honesty with their customers, patient and kind in answering questions or concerns, and offers reasonable prices I would strongly recommend them! We have used them for oil changes and general maintenance for our older cars and they have not pushed anything on us if we were unsure or uncomfortable. When we began searching for a newer car we asked Andrew for his professional opinion and experience with our top choices and he graciously took time to share and answer our questions. Then when we bought a new vehicle they performed an inspection for major issues and defects at no charge! Andrew and Rebecca truly care about their customers and want them to make informed decisions about their vehicles. Strongly recommend!Services: General repairs & maintenance, Auto engine diagnostic, Oil change

  Rochell Smith
2 years ago
Since relocated here in Atlanta, it has been a struggle trying to find a good mechanic. I came to Max Auto Experts and they were very professional and fast. I first came for a second opinion then to get my brakes done.. They had given me an estimated time frame as to when my brakes would be done but was surprisingly finished way before that time. I highly recommend this auto repair shop if you are looking for a mechanic that knows what they are doing, is professional, has excellent customer service and quick! I am happy to have found a shop that I can trust!Services: Brakes, Battery

  Catrina Crowel
3 years ago
Genuine, Professional and Caring!These three characteristics are hard to come by but NOT at Max Auto. I was referred to this car repair shop after having my battery tested at a local Auto Zone. I was new to the area, needed a second opinion and was sent here.So glad they were still opened when I showed up! Even though they were technically closed, Rebecca greeted me and another customer with such a warm and friendly welcome, offered a seat, something to drink and was all around very hospitable AND the shop was very clean, which is very important to me.Her husband Andrew was just as nice and their kids were so well behaved while this husband and wife team conducted business. I was pleasantly surprised that I was NOT charged a diagnostic fee! Had I taken it to the dealership (Mercedes) I would have been charged $160 just for them to look at it! So...needless to say this was already a BIG PLUS!BUT...To sweeten the deal, Andrew only charged me a fraction of the cost for THREE major services, compared to what Mercedes would have charged me to repair ONE of those services, so I was extremely pleased!I can go on about the wonderful service here, BUT...I won t. I will however, say that I was thoroughly impressed by their exceptional customer service, timely response, affordable prices and the cherry on top is that they are good, kind-hearted, family-centered, customer-oriented people who genuinely care!I ve already started sending my family and friends and would HIGHLY recommend!!!

  Troy Smith
a year ago
Took my vehicle in here for a transmission fluid change. I couldn't find anyone to do it that same day, with some shops telling me they didn't have the fluid my vehicle needed. Christian Brothers was my regular shop and they estimated the price to get it done as over 700 dollars! Days Chevrolet said that I could leave my truck and they would try to get it done that week. I am so glad I found this shop because it saved me 500 dollars. They took my vehicle right in and completed the work within an hour. They were very polite and professional. They are my new go to for auto repairs from now on. They really did a great job and are a hidden gem in the Acworth/Kennesaw area. Give them a call and you won't be disappointed.